Al Shawwa: Immensa aims to localize the spare parts industry in Saudi Arabia

Jul 17, 2024

Shaimaa Ibrahim 

 

Supply chains have recently been developed using new technologies like blockchain, artificial intelligence, and enterprise resource planning systems. In addition to improving economic efficiency, these technologies enable quicker reactions to shifts in supply and demand in international marketplaces.

Immensa is among the suppliers of cutting-edge technical solutions that, via offering practical and long-lasting solutions, help to alter the structure and practices of the Gulf region's spare parts supply chain. The company makes use of 3D printing and artificial intelligence.

By enabling companies to flexibly alter and manufacture spare parts for their equipment instead of depending on huge manufacturing operations from industrial corporations situated in South Asia, Immensa hopes to profit on the current gap in the spare parts supply chain in the energy sector.

In this regard, Sharikat Mubasher interviewed Fahmi Al Shawwa, CEO and Co-founder of Immensa, to discuss the company's services, its objectives for 2024, its future plans, and its anticipated investments in the Kingdom and the Gulf area.

 

How could your services contribute to bridging the gap in the spare parts supply chain in the energy sector in the Gulf region?

 

Immensa’s pioneering additive manufacturing and digital inventory solutions are revolutionizing the energy spare parts market which has remained unchanged for nearly half a century.

By transforming physical warehouses into virtual ones, we enable on-demand production of spare parts. This innovative model is excellent for the energy sector. Companies benefit from secure supply chains, shorter lead times, and reduced inventory costs. This allows them to minimize unnecessary annual losses (which total c. $30 billion annually) and ensure rapid, reliable, on-demand delivery of critical components.

Immensa’s advanced manufacturing techniques, coupled with its ai empowered platform, facilitates digitization and localization of production - directly addressing inefficiencies and challenges of traditional supply chains.

 

How are AI techniques used in spare parts manufacturing processes, and how does this contribute to reducing costs?

 

We utilize AI-powered assessment to digitize and manage spare parts inventories via our platform - Immensa360. 

The platform ensures data security, quality control, and efficient workflow lifecycle management of digital assets. By leveraging AI, we can rapidly assess and produce parts on demand, significantly reducing lead times and the cost of maintaining large physical inventories. 

Predictive analytics also allows us to forecast demand accurately - ensuring efficient streamlined production and spare parts supply. This minimizes wastage and optimizes cash flow for energy companies.

At Immensa, AI techniques are integral for adopting digital supply chains. Our AI-powered Inventory Assessment includes both technical and commercial evaluations. AI assesses whether parts are suitable for on-demand manufacturing based on materials, criticality, applications, lead time, production costs, and demand. This comprehensive assessment ensures only the most viable parts are produced, reducing unnecessary inventory and storage costs, optimizing production efficiency, and ultimately lowering overall costs.

 

How could the SAR 75 million investment secured in a “Series B” round contribute to boosting your business?

 

The SAR 75 million ($20 million) raised in our Series B round will significantly enhance our growth and expansion strategies.

The proceeds will help us scale our digital warehousing solutions, advance development of our AI-enabled platform Immensa360, and expand into new markets. It will also strengthen our efforts to secure high-profile partnerships and achieve essential certifications, such as our DNV Certification for additive manufacturing of metallic parts. 

These initiatives all contribute to us maintaining our leading innovation role in the energy sector and delivering cutting-edge solutions.

 

What about seed rounds in 2024?

 

As we completed a Series B round in November, we do not have any seed rounds planned in 2024. 

 

We have an excellent, blue-chip investor base – including esteemed names such as Global Ventures, Energy Capital Group, and Endeavor Catalyst Fund - which positions us well for future funding rounds.

 

 

What are the promising investment opportunities in the energy spare parts market in the Gulf region, especially in the Saudi market?

 

The Gulf region, particularly Saudi Arabia, presents substantial opportunities in the energy spare parts market, driven by an increasing focus on sustainability and efficiency. With the global market valued at >$91 billion and the Middle East comprising 35%, the potential is significant. 

Our digital warehousing and additive manufacturing solutions will capitalize on growing demand, offering innovative and efficient production methods. Partnerships with Saudi entities such as NIDLIP and KACST are also enhancing our local presence and capabilities. 

Localizing spare parts production not only meets the region's specific needs but boosts the local economy too, making the market attractive to investors.

 

What are the company’s future plans and expected investments in Saudi Arabia and the Gulf region?

 

Our regional expansion will continue – including further investment in the Kingdom of Saudi Arabia, the UAE, Kuwait, Oman, Bahrain, Qatar, and other international markets.

In Saudi Arabia, we have signed recent MOUs with NIDLIP and KACST, aligning with our strategy to establish state-of-the-art additive manufacturing centers. 

Our future plans include expanding our capabilities, opening additional facilities, advancing R&D, and striking strategic alliances to enhance our service offerings and market reach. We are committed to strengthening the local manufacturing sector, supporting the Kingdom's Vision 2030 objectives, and meeting the growing demand for efficient and cost-effective spare parts solutions. 

 

Does Immensa plan to enter new markets outside the region?

 

While our primary focus is expanding in MENA, Immensa is currently serving a number of international organizations and thus is actively exploring opportunities to expand its presence in new international markets.

Our scalable technology and expertise position us ideally to meet global energy sector demand. Strategic collaborations - such as our recent partnership with Pelagus 3D for the maritime and offshore industry - show our ambition to diversify and extend the reach of our digital manufacturing and inventory solutions to other sectors and regions. 

 

In your opinion, what are the challenges facing the Gulf energy spare parts market?

 

The market has several challenges. Legacy systems struggle to meet the sector's dynamic needs efficiently. An over-reliance on outdated supply chain models leaves some companies susceptible to disruptions; high inventory costs; an over-dependence on imports; and long lead times in parts procurement.

The market has been slow to adopt digital and additive manufacturing technologies, but we are now at an exciting tipping point as companies realize how they can optimize supply chains and reduce operational inefficiencies. 

But to do this requires innovative solutions, such as our digital warehousing and on-demand production capabilities. We can ensure rapid delivery of high-quality spare parts, boost localized manufacturing, and reduce reliance on external suppliers – thus enhancing the resilience and efficiency of the overall supply chain.

The eco-system to support a digital supply chain and additive manufacturing was non-existent until recently, and that has been one of the top challenges in the adoption by companies. Today, although still nascent, we are seeing the clusters and eco-systems quickly develop as demand for localization and on-demand manufacturing rapidly increases. 

 

How will the digitization of warehouses and flexible supply chains contribute to supporting Gulf companies?

 

Digitizing warehouses and implementing flexible supply chains has various upsides for Gulf companies: reduced lead times, lower inventory costs, and enhanced supply chain security. 

Immensa’s virtual warehousing model allows real-time inventory management – allowing hugely reduced storage costs and minimizing the risk of part obsolescence. On-demand production minimizes the need for large physical inventories, freeing up capital and making essential parts immediately available.

Overall operational efficiency increases, so companies can be more rapidly responsive. More localized production contributes to local economies too – aligning with national strategies for technology advancement and sustainability.

By revolutionizing spare parts supply chains, we empower Gulf companies to operate more efficiently and cost-effectively, driving competitiveness in the energy sector.

 

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Latest Experts Thoughts

The Role of Government Initiatives in Accelerating FinTech Growth in Saudi Arabia

Kholoud Hussein 

 

Saudi Arabia is witnessing a rapid transformation of its financial landscape, largely driven by the government’s commitment to nurturing the FinTech sector. In line with its Vision 2030 agenda, Saudi Arabia has launched several initiatives aimed at accelerating FinTech growth, promoting innovation, and creating a robust, competitive financial ecosystem.

 

Vision 2030 and the FinTech Strategy

 

At the heart of this transformation is Saudi Arabia’s Vision 2030, which aims to diversify the economy and reduce dependence on oil revenues. One of its key pillars is the development of the financial sector, where FinTech plays a pivotal role. The government recognizes the potential of FinTech to enhance financial inclusion, improve efficiency, and foster innovation across various sectors.

 

The Financial Sector Development Program (FSDP), launched under Vision 2030, aims to create an enabling environment for FinTech innovation. This includes modernizing regulations, facilitating partnerships between traditional financial institutions and startups, and supporting the digitalization of financial services. The goal is to increase the share of cashless transactions to 70% by 2030, a move that will be largely powered by FinTech.

 

Regulatory Sandboxes and SAMA’s Role

 

One of the most significant government initiatives is the creation of regulatory sandboxes. Launched by the Saudi Arabian Monetary Authority (SAMA) in 2018, the sandbox allows FinTech startups to test their products and services in a controlled environment, without the full burden of regulatory compliance. This initiative has been crucial in fostering innovation by providing a space for startups to experiment and refine their offerings.

 

SAMA, in collaboration with the Capital Market Authority (CMA), has also introduced new frameworks to regulate crowdfunding, digital payments, and peer-to-peer lending, ensuring that the regulatory environment keeps pace with technological advancements. These efforts not only provide a clear regulatory path for FinTech firms but also build trust with investors and consumers.

 

Supporting Financial Inclusion and Entrepreneurship

 

Another key aspect of Saudi Arabia’s FinTech growth is the government’s focus on financial inclusion. The introduction of digital payment platforms, mobile wallets, and microfinance solutions has brought financial services to underserved populations, particularly in rural areas. Initiatives such as the Saudi FinTech Initiative further support the sector by providing mentorship, funding, and infrastructure to early-stage startups.

 

In conclusion, through strategic initiatives, Saudi Arabia’s government is laying the groundwork for a thriving FinTech ecosystem. By fostering innovation, enhancing financial inclusion, and creating a forward-thinking regulatory framework, the government is accelerating the growth of FinTech, positioning the country as a leading financial hub in the Middle East.

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In recent years, mobile payments have surged in popularity in Saudi Arabia, transforming consumer behavior and reshaping the financial landscape. This shift, fueled by technological advancements and changing consumer preferences, reflects a broader trend toward digitalization in the Kingdom's economy. Here’s a brief look at how mobile payments are influencing consumer behavior in Saudi Arabia.

 

1. Enhanced Convenience and Speed

One of the most significant impacts of mobile payments is the convenience they offer. Consumers in Saudi Arabia are increasingly embracing mobile payment apps for their ease of use and speed. With just a few taps on their smartphones, users can complete transactions instantly, bypassing the need for cash or physical credit cards. This seamless experience is driving higher adoption rates and changing the way people conduct everyday transactions.

 

2. Increased Digital Engagement

The rise of mobile payments has also led to increased digital engagement among consumers. As mobile payment apps often come integrated with loyalty programs, discounts, and promotional offers, users are more likely to engage with brands through these platforms. This digital engagement not only enhances the consumer experience but also provides businesses with valuable data to tailor their marketing strategies.

 

3. Shift Toward Cashless Transactions

Mobile payments are contributing to a gradual shift away from cash transactions. Saudi consumers are increasingly using their smartphones for a range of activities, from purchasing groceries to paying for services. This trend aligns with the Saudi Vision 2030 initiative to reduce reliance on cash and promote a cashless economy. As more merchants accept mobile payments, the trend toward cashless transactions is expected to continue.

 

4. Boost to E-Commerce

The growth of mobile payments is closely linked to the expansion of e-commerce in Saudi Arabia. With the convenience of mobile payments, consumers are more inclined to shop online, driving growth in the digital retail sector. Mobile payment solutions streamline the checkout process, reducing cart abandonment rates and encouraging more frequent online purchases.

 

5. Enhanced Financial Inclusion

Mobile payments are playing a crucial role in enhancing financial inclusion in Saudi Arabia. By providing an accessible and user-friendly alternative to traditional banking, mobile payment solutions are reaching underserved populations and individuals without access to conventional financial services. This inclusivity supports broader economic participation and financial

 

How Fintech is Revolutionizing Wealth Management in Saudi Arabia

Kholoud Hussein

 

The wealth management sector in Saudi Arabia is undergoing a dramatic transformation, largely driven by advancements in financial technology (fintech). This shift aligns with the country’s Vision 2030 goals, which emphasize economic diversification and technological innovation. Here’s a snapshot of how fintech is reshaping wealth management in the Kingdom.

 

1. Broader Accessibility

Fintech platforms are democratizing access to wealth management services. Digital investment tools, including robo-advisors, now offer personalized portfolio management to a wider audience at lower costs. This means that individuals who previously lacked access to such services can now benefit from sophisticated investment strategies.

 

2. Enhanced Personalization

With the help of big data and artificial intelligence (AI), fintech firms in Saudi Arabia are providing highly personalized financial advice. These platforms analyze users’ financial behaviors and risk preferences to deliver tailored investment recommendations, allowing for more informed decision-making.

 

3. Blockchain Integration

Blockchain technology is enhancing transparency and security in wealth management. Saudi fintech companies are exploring blockchain for asset tracking, transaction processing, and smart contracts. This decentralized technology helps reduce fraud and ensures the integrity of financial transactions.

 

4. Innovative Investment Products

Fintech is expanding the range of investment products available in Saudi Arabia. New offerings include cryptocurrencies, peer-to-peer lending, and fractional ownership of assets, which provide investors with diverse opportunities to grow their portfolios beyond traditional investments.

 

5. User-Friendly Platforms

Modern fintech apps are designed with intuitive interfaces that simplify wealth management. Features such as automated portfolio rebalancing and real-time performance tracking make it easier for investors to manage their assets effectively.

 

6. Supportive Regulation

The Saudi Arabian Monetary Authority (SAMA) and other regulatory bodies are fostering fintech growth through supportive policies and regulatory sandboxes. These initiatives allow fintech startups to test and refine new solutions, ensuring compliance and boosting investor confidence.

 

Future Outlook

The fintech revolution in Saudi Arabia’s wealth management sector is set to continue and is driven by ongoing technological advancements. However, challenges such as regulatory compliance and cybersecurity will need to be addressed. Overall, fintech is paving the way for a more inclusive and innovative financial landscape in the Kingdom, aligning with Saudi Arabia’s broader economic goals. 

Human vs Machine: Integration of Generative AI in Business

Ghada Ismail

Since the rise of modern technologies & AI-powered robots, there has been a scorching hot unsolved debate on the future of the world with machines replacing humans and whether we can still count on humans only, machines only, or machine-assisted humans and vice versa in our everyday lives.

 Scientists and tech-savvies conducted millions of research papers and studies on the theme of “Humans vs Machines” where they displayed aspects of the competition between human beings and automated machines, particularly in the context of various tasks and activities. The comparison every day becomes more relevant with the rapid evolution in technology and artificial intelligence prevailing in almost every aspect of our lives and businesses in particular.

Almost everybody then came to one conclusion that humans excelled in areas as they have the tendency to be significantly the masters being creative, emotionally intelligent, skilled at complex problem solving, and ethical and moral decision making, while machines outperformed humans in aspects like speed, efficiency, data processing, 24/7 availability and safety in hazardous environments. This led to a logical conclusion that a combination of human capabilities and machine automation shall make the most convenient equation.

This is known as "human-machine collaboration" or "augmented intelligence," where machines and humans coexist and assist each other. Machines provide assistance to humans in tasks that align with their strengths while allowing machines to handle tasks suited to their capabilities with one main aim to create a co-dependent relationship that leverages the strength points of both humans and machines to achieve better outcomes across various domains.

 

Businesses & Organizations turning to integrate and invest in generative AI tools

In a detailed report issued by Capgemini Research Institute, namely “Generative AI in Organizations 2024”, we found out that most organizations are tending to maximize their use of generative AI, and there has been an increase in investment in the technology over the last year, but before we dive in the report findings, let’s explore what Generative AI is?

Generative AI, or gen AI, is a set of algorithms, that is capable of generating seemingly new, realistic content—such as text, images, or audio—from the training data. The most powerful gen AI algorithms are built on top of foundation models that are trained on a vast quantity of unlabeled data in a self-supervised way to identify underlying patterns for a wide range of tasks.

Thus, gen AI is a type of AI technology that can generate various types of content, including text, imagery, audio, and synthetic data that can be applied extensively across a wide array of business fields and become useful and versatile material serving everybody, each for his own certain purpose. The recent buzz around generative AI has been driven by how easy and smooth, assisted by these tools, can create high-quality text, graphics, and videos in a matter of seconds.

Back to Capgemini’s report, researchers found out about 80% of organizations have pumped more investment in generative AI since 2023, and 20% have kept the same investment level, whereas, 24% of organizations have integrated generative AI into some or most of their locations or functions. This represents a significant surge increase compared to only 6% reported just a year earlier.

The report extracts data from a global survey of 1,100 executives at organizations with more than $1 billion in revenue across 14 countries and 11 industries and sectors.

The data came revealing that generative AI is increasingly integrated into organizations, causing changes in operational patterns. Over the past year, it has been significantly observed that the application of generative AI has surged across all sectors, and most organizations embrace generative AI at their workplaces, with only 3% enforcing a complete ban on publicly available generative AI tools for work purposes.

Those organizations that have already adopted generative AI reported experiencing benefits, including improved operational efficiency, enhanced customer experience, and increased sales. 

Speaking generally, the report states that organizations have witnessed a 6.7% improvement in customer engagement and satisfaction in the areas in which generative AI has been integrated. Consequently, businesses have started to adjust their strategic approaches and explore innovative ways to harness generative AI’s capabilities.

On the other hand, The McKinsey Global Institute issued a report namely “The Economic Potential of Generative AI: The Next Productivity Frontier” that unfolded an analysis of the impact of technological automation on work activities and modeling scenarios of adoption in 2017. Back then, researchers estimated that workers spent half of their time on activities that had the potential to be automated by adapting technology existing at that time. Then they set a range of potential scenarios for the pace at which these technologies could be adopted and affect work activities throughout the global economy.

Researchers found out that technology adoption at scale does not occur overnight. The potential of technological capabilities in a lab does not necessarily mean they can be immediately integrated into a solution that automates a specific work activity, as developing such solutions takes time. Even when such a solution is developed, it might not be economically feasible to use if its costs exceed those of human labor, which proves that humans cannot be fully substituted (maybe partially). Additionally, even if economic incentives for deployment exist, it takes time for adoption to spread across the global economy. Hence, these adoption scenarios, which consider such factors together with the technical automation potential, provide a sense of the pace and scale at which workers’ activities could shift over time.

 

Final verdict

Across human history, we’ve already seen how new technologies have the potential and capability to reshape societies and change the anatomy of work for good. We can safely count on artificial intelligence to change the way we live and work and accomplish the simplest everyday tasks, starting from helping us generate content, analyzing data, or draft emails, to conducting the most advanced tasks, such as optimizing business processes or making recommendations about the next product to buy. This rapid development of generative AI is highly expected to significantly augment the impact of AI overall, generating trillions of dollars of additional value each year and transforming the nature of work.

 

However, it seems like technology could also come with a side-effect and come up with new and significant challenges. Tech users must act as much quick as they can, given the pace at which generative AI could be adopted, to prepare to address, and most importantly to be able to handle both the opportunities and the risks that come with the package.

 

 

How can startups capitalize on the upcoming 24 Fintech summit?

Mohamed Gamal

 

Saudi Arabia is gearing up to host the inaugural 24 Fintech Summit from 3 to 5 September at the Riyadh Front Exhibition & Conference Center, offering a golden chance for fintech startups to connect with investors and gain knowledge from industry leaders.

The summit is expected to be one of the key events gathering entrepreneurs, investors, and experts in the fintech landscape to nurture innovation and empower startups to thrive and grow.

 

How can startups capitalize on 24 Fintech?

  1. Investment and funding opportunities. Being attended by several investors and venture capital (VC) funds, the summit will enable startups to showcase their offerings in front of numerous potential investors. It represents a significant milestone in startups’ journey to secure new funding and forge strategic partnerships that boost their growth.
  2. Networking and collaboration. 24 Fintech brings together entrepreneurs, seasoned experts, and government officials from around the world, offering a dynamic space for startups to broaden their networks. Such networks are fundamental to sharing knowledge, finding new partners, and exploring potential cooperation opportunities.
  3. Learning from experts. The summit will include discussion sessions and workshops led by seasoned fintech experts, enabling startups to discover the latest trends and technologies that can boost their business.
  4. Demo showcases. 24 Fintech Summit will be an ideal platform for startups to spotlight their innovations and offerings to attract potential investors and partners. Additionally, it will help startups reach new clients, increase brand awareness, and tap into new markets.
  5. Expanding in the Saudi market. The summit will be an ideal chance for startups to tap into or expand in the Saudi market, backed by government support and the Kingdom’s focus on enhancing the contribution of the fintech industry to the national economy.

The 24 Fintech event represents a significant milestone in the startups’ journeys toward growth. By exploring funding opportunities, building networks, and leveraging leaders’ expertise, startups can consolidate their positions in the market and contribute to driving innovation in this dynamic sector.

 

Key topics

The 24 Fintech Summit will uncover several topics related to the fintech industry, such as artificial intelligence and machine learning in financial operations, cybersecurity and big data, embedded finance, and the evolution of open banking.

This diversification will provide startups with brand-new ideas to develop their offerings and services, in line with the latest industry trends.

24 Fintech is not just a stage; it is a comprehensive platform that aims to drive innovation through collaboration and investment and empower startups to scale and thrive. This three-day event will enable startups to forge invaluable connections with industry leaders, explore the latest trends, and secure the funding they need to grow.

 

Translation: Noha Gad