The New Capital of Dining: How SPICE Is Financing Saudi Arabia’s F&B Revolution

May 20, 2026

Kholoud Hussein 

 

Saudi Arabia’s food and beverage landscape is entering one of its most dynamic periods in recent history. Dining has become a central expression of the Kingdom’s cultural transformation—fueled by an expanding middle class, rising disposable income, record spending on experiences, and a powerful shift toward homegrown concepts. As restaurants multiply across Riyadh, Jeddah, and emerging destination districts, one bottleneck remains stubbornly persistent: access to growth capital that reflects the real economics of hospitality.

Traditional financing tools—rigid bank loans, equity dilution, and short-term discount-driven customer acquisition—have long failed to match the realities of an industry defined by seasonality, thin margins, and escalating operating costs. This gap has created a critical need for financial models built specifically for restaurants, not adapted from generic SME templates. It is within this landscape that SPICE has emerged as one of the sector’s most closely watched disruptors.

Founded by a veteran entrepreneurial team with a two-decade track record in F&B technology, SPICE is introducing what it calls Dining Capital—a Sharia-compliant, zero-debt financing model that pre-purchases future dining credit to provide restaurants with upfront, non-dilutive cash tied directly to guest demand. At the same time, the company is building an invite-only dining platform designed to attract high-value customers, offering curated recommendations and instant rewards that strengthen restaurant loyalty without eroding brand equity.

With Saudi Arabia as its headquarters and primary growth market, SPICE is positioning itself at the intersection of fintech, hospitality, and Vision 2030’s experience-led economy. The Kingdom now represents nearly one-third of all POS transactions in the region’s foodservice sector, and as tourism accelerates and giga-projects set new expectations for hospitality, the demand for smart, aligned financing structures is only growing.

In this exclusive interview with Sharikat Mubasher, co-founder and CEO Zeid Husban discusses the economics behind Dining Capital, SPICE’s strategic alignment with Vision 2030, how the company underwrites risk, and why premium dining represents one of the most attractive investment categories across the GCC. He also reflects on past exits—including ifood.jo and POSRocket—and how those lessons shaped SPICE’s operational philosophy. As the company scales across Saudi Arabia and prepares for GCC expansion, Husban lays out a vision for a future in which growth capital, curated demand, and technology-driven guest experiences operate as a single, integrated ecosystem powering the region’s next generation of restaurant brands.

 

SPICE positions itself as a catalyst for a “premium dining movement.” How does your Sharia‑compliant, zero‑debt financing model reshape the way premium and fine‑dining restaurants access growth capital in Saudi Arabia today?

We started SPICE because, honestly, financing for restaurants is not easy and it’s broken. Banks still look at restaurants like any other SME. They expect fixed repayments every month, even though the F&B industry is faced with seasonality, volatility, and very thin margins. Great restaurants and their operators end up punished for investing in people, product, and the dining experience.

That is why we looked to build a solution, given our background in creating F&B tech solutions. Our answer to that is what we call Dining Capital. Instead of giving a loan with interest, we pre‑purchase future dining credit from the restaurant and give restaurants upfront, Sharia‑compliant cash that does not sit as debt on their balance sheet. That credit is then used over time as SPICE guests dine and pay through our consumer app.

So the “repayment” happens naturally through real visits that generate revenue, not through a fixed schedule that ignores how this business actually works. It lets premium venues grow, without resorting to discounts or short‑term fixes that hurt their brand. For us, that is how you genuinely support a premium dining movement in Saudi.

 

Saudi Arabia is seeing unprecedented momentum in the foodservice sector, with restaurants representing nearly a third of all POS transactions. How is SPICE aligning its investment strategy with Vision 2030 and the Kingdom’s rapidly expanding F&B landscape?

If you spend any time in Saudi Arabia today, you can feel how much dining has become part of the country’s new story. Vision 2030 put hospitality and tourism at the center, and you see it in how people go out, where they spend, and how quickly new concepts are opening. This is not just with nationals and residents, but tourists as well. 

We chose to make Riyadh our headquarters because we believe Saudi is where you can build truly category‑defining companies, not only for the region but globally. Every riyal of Dining Capital we deploy ends up as real spend at partner venues. That means more local brands, more jobs, and more reasons for residents and visitors to have a great dining experience with Saudi hospitality.

Our strategy is very focused. We choose to partner with select premium restaurants that we think should become part of the country’s dining fabric, and then we tie their funding directly to guest demand. That way, our growth, their growth, and Vision 2030’s push for an experience‑led economy are all moving in the same direction.

 

You’re offering what you call “Dining Capital” upfront cash with no interest and no fixed repayments. Can you walk us through the economics of this model and how you mitigate risk while still enabling restaurants to scale?

The model is quite simple and has no hidden intentions. We give a restaurant an upfront lump sum, and in return, we receive a larger pool of future dining credit that will be used by SPICE diners over time, who are invited to use our app. There is no interest, no fixed instalments, and no equity dilution. The restaurant is simply agreeing to honour this pre‑purchased credit at face value whenever our guests dine. Guests simply book and pay through the app. Every time they pay, they get rewarded with 20% cashback, which can add up to a significant amount. 

But that is why we need to manage risk very closely, which explains why we are selective with the brands we fund. We work only with premium and upper‑casual venues that meet high standards on consistency, concept, and brand. Second, we size each financing opportunity based on realistic future demand, using our experience, data, and technology.  Third, we do not just wire money and disappear. We actively drive demand through our invite‑only diners, so capital and demand always work together.

For the operator, it feels like getting growth equity without giving up ownership. This kind of working capital eliminates the headache of monthly repayment pressure. For us, it creates a new, Sharia‑compliant asset class that is directly backed by how often people dine at these venues.

 

On the consumer side, SPICE is building an invite‑only dining platform with concierge features and 20% instant rewards. How does your technology shape the guest experience, and what competitive advantage does this create for your restaurant partners?

On the consumer side, we are trying to build the app that serious diners wish already existed. SPICE is invite‑only. That’s why it feels more like a membership than a mass deals app, and every venue on it is handpicked. If a venue is on SPICE, it is because we would happily send our friends and family there. It is the app that people in the know use when they have to choose where to go. 

Inside the app, you can quickly find the right spot for a date, a business lunch, or a family dinner, then pay in‑app and receive 20 percent instant rewards on your bill. Over time, the product learns where you like to go, what kind of vibe you prefer, and even what kind of occasion you are planning. It starts to feel like a digital concierge that understands your taste.

For restaurants, that experience matters a lot. They are not getting random coupon hunters. They are getting high‑value guests who come for the experience first and appreciate that SPICE is tied to quality, not cheap deals. That combination of curated demand plus instant rewards is a strong edge for our partners.

 

Your team has a strong entrepreneurial track record, having led successful exits such as ifood.jo and POSRocket. How have these previous experiences informed SPICE’s operational strategy and its expansion approach in the GCC?

As founders, we have been in food and hospitality tech for almost twenty years now. We built ifood.jo, Jordan’s first food ordering platform, which was acquired by Delivery Hero, and POSRocket, a cloud POS for restaurants that was acquired by Foodics. So we have seen this industry from a lot of different angles, from the kitchen printer to the customer’s phone. More importantly, Wadi, Youssef, and I have built together, and we complement each other’s strengths. 

On the B2B side, we saw great operators struggling with cash flow, and we saw how banks often did not really understand restaurant risk. On the B2C side, we watched as diners were trained to chase discounts, which might look good in the short term but slowly erodes brands and guest trust. In fact, many diners don’t like to show they use discounts, especially when it comes to paying at premium restaurants. 

With SPICE, we are essentially solving the problems we kept running into. Operationally, we decided not to build just another F&B service. We are building a movement where capital, demand generation, and guest experience are tightly connected. That is also why our expansion plan is careful by design. We are 100% focused on Saudi first. After proving the model works and scales, we’ll take it into other markets in the GCC. 

 

Saudi Arabia is your primary focus today, but you’ve previously hinted at wider regional expansion. What can you share about SPICE’s plans across the Gulf, and what markets are you prioritizing next?

Saudi Arabia will always be home for SPICE. It is where we launched and where we are building the Dining Capital category. It is home not just for the brand but for our team and our families. But from the beginning, we knew the model would resonate across the Gulf.

Markets across the GCC have high dining‑out spend, very savvy consumers, and restaurants facing similar challenges with funding and loyalty. Yet no one has really owned the premium dining capital and cashback space in a way that feels curated and long-term. This category is non-existent, and we are essentially building from the ground up.

We plan to earn the right to expand by proving what we do in Saudi Arabia first. Once we have shown that Dining Capital can become part of how premium restaurants in Riyadh and other major cities fund growth, we will start rolling out into other Gulf markets where Sharia‑compliant, non‑debt funding and premium dining experiences are just as relevant.

In each market, we will adapt the curation to local taste, but our core stays the same, where we partner with recognised venues, provide zero‑debt growth capital, and enable an elevated, rewarding dining experience. Eventually, we want a SPICE member from Riyadh to land in Dubai or Kuwait, open the same app, and instantly feel at home.

 

Access to capital is still one of the biggest bottlenecks for restaurants looking to scale. From your perspective, what structural changes or financial innovations are needed to unlock the next wave of F&B growth in the Kingdom?

If you talk to operators in Saudi Arabia, many will tell you the same thing. Getting the first location off the ground is hard, but getting from one or two branches to a real group is often even harder, simply because the right kind of capital is not always available.

Banks tend to apply generic SME models that do not fully reflect how hospitality works. Equity investors often want to back platforms, not individual restaurant brands. So a lot of very good concepts get stuck in the middle, even while the overall market is booming. Starting a restaurant isn’t cheap either, with a few million riyals needed in upfront capital. 

We think the next wave of growth will come from a mix of new structures and better data. Instruments like Dining Capital, where funding is Sharia‑compliant, non‑dilutive, and repaid through actual guest visits, are one important piece. Another is using real transaction and behaviour data to underwrite restaurant performance instead of relying purely on static projections. That’s why we are investing heavily in our technology so we can model the data right, but also target the right audience for each brand. 

The other important priority is alignment with the KSA leadership’s vision for the country. As tourism and hospitality targets ramp up, you need funding tools that are designed specifically for restaurants in key locations, especially around giga‑projects and destination districts. With SPICE, we are trying to show what that can look like when you connect capital directly to demand and treat the dining experience itself as the asset.

 

With Sharia‑compliant financing and consumer rewards merging into a single ecosystem, where do you see SPICE in the next three to five years? Are external investments or new funding rounds part of that growth trajectory?

When we think about the next three to five years, we do not just think in terms of app metrics. We imagine a world where Dining Capital is a normal part of the conversation for premium restaurants across Saudi Arabia and the GCC.

If a group is planning a new branch or a new concept, we want them to reach out to us first and seek Dining Capital from SPICE. This isn’t just about lending once, but being a real partner in the growth journey of high-potential brands. On the diner side, if you care about where you eat and how you are rewarded, we want closing the bill with SPICE to feel like the natural way to end a great meal.

Right now, we are well-funded and focused on deploying capital to restaurants. At the end of the day, we want to be an active partner supporting the F&B ecosystem. In pioneering a new category around Dining Capital and helping define what premium dining in this region feels like, we hope to play a role in how restaurants grow and how guests experience and remember each meal.

 

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Latest Experts Thoughts

Klivvr plans to invest $10mn to strengthen technology infrastructure

Mohamed Ramzy

 

Since its launch in the Egyptian market a few years ago, Klivvr has focused on building an integrated financial platform that combines payments, consumer financing, and rewards within a single application. Having surpassed EGP 1.2 billion in shareholder investments, the company is now gearing up for a new growth phase centered on investing more in technology and AI and expanding its innovative financing solutions.

In a short period, Klivvr has successfully built a financing portfolio worth EGP 1.5 billion, while expanding its network to include more than 700,000 users and over 1,000 partners and merchants. The company plans to invest an additional $10 million over the next two years to expand its customer base, financing portfolio, and partner network.

In an exclusive interview with Sharikat Mubasher, Nils Bachtler, Co-Founder and CEO of Klivvr, discussed the company’s strategy for the upcoming period, its investment plans, and its vision for the future of AI in the financial sector, as well as its growth and expansion targets within and beyond Egypt.

 

Klivvr was launched with a capital of EGP 100 million, with plans to reach EGP 500 million. Where does the company currently stand on these targets? And do you plan to increase capital over the next period to support growth and expansion plans?

We already achieved this target, as total shareholder investments in Klivvr have surpassed EGP 1.2 billion ($25 million), a milestone that reflects investors’ confidence in our business model and growth plans.

We plan to invest an additional $10 million over the next two years to continue developing the platform, enhancing the technological infrastructure, and launching new services.

 

How will Klivvr secure these new investments and how will it deploy them?

We will secure these investments from existing shareholders, not through new funding rounds or from additional investors.

From day one, Klivvr has bet on technology as the primary engine of its growth, and we still believe that investing in technology is the fastest way to build a more intelligent financial platform. Therefore, we will dedicate the largest share of the investment to developing digital infrastructure and AI, alongside launching more advanced products that enhance user experience.

 

Klivvr obtained final approvals to launch consumer financing activity in the Egyptian market. How do you assess the performance of this activity since its launch, and what level of demand have you witnessed so far?

We obtained the consumer financing license in April 2025 and officially launched the service in June 2025. Within a short period, the financing portfolio reached nearly EGP 1.5 billion, reflecting growing demand for our services.

Our focus is not limited to increasing financing volume alone; we are also working on diversifying financing products to meet the needs of different customer segments. Among the products we are currently developing are automotive financing solutions, as well as high-value financing programs that meet customers’ significant needs through flexible, convenient plans.

Today, Klivvr’s network includes more than 1,000 partners and merchants, spanning payment networks, financing partners, and merchants. This offers customers broader options to benefit from Klivvr’s services across the Egyptian market.

 

Klivvr launched ‘K·ai’ as the first AI-powered assistant in fintech applications in Egypt. How do you expect this product to transform customer experience?

From the outset, we noticed that a large segment of customers faces difficulty in understanding financial products or comparing different offers, which can lead to making decisions that do not align with their needs or capabilities. Hence, we designed ‘K.ai’ to be a personal AI-powered financial assistant that responds to users’ inquiries, explains financial products in a simple way, compares different financing options, and clarifies fees and requirements, thereby helping them make more informed financial decisions.

Within a short period of launching the service, we noticed a clear reduction in the pressure on customer service centers, as customers are now able to access all information they need directly through the application.

We also believe that AI will completely transform the future of financial services; thus, we will continue to invest in developing this technology and adding more features that make the user experience more intelligent and personalized.

 

With over 700,000 users and a remarkable growth in financing portfolio and activity since launch, what are Klivvr’s targets for the next two years? 

We do not measure growth solely by the number of customers, but rather by our ability to build an integrated financial ecosystem that delivers real value to the user. Accordingly, over the next two years, we aim to double our customer base, expand the financing portfolio and partner network, and launch new services.

Achieving these targets will depend on continuing to invest in technology and AI, strengthening the digital infrastructure, developing new financing solutions, and expanding the partner network. This will enable us to reach larger customer segments and enhance the daily usage of Klivvr’s platform.

 

What are Klivvr’s regional expansion plans for the upcoming years, notably in key markets, such as Saudi Arabia and the UAE?

With regard to geographic expansion, the Egyptian market remains our top priority, given the significant growth opportunities it offers; however, we expect regional expansion to begin after 2028.

We have not yet decided on a model for entering foreign markets. This can be through strategic partnerships, acquisitions, or launching new operations. The most suitable model will be decided based on the nature of each market and the opportunities available at the time of implementation.

 

Translated by: Noha Gad

Media Buying for Startups: Understanding Your Advertising Options

Ghada Ismail

 

In the first part of this series, we explored why media buying matters for startups and how a well-planned advertising strategy can help young businesses reach the right audience. We also discussed the role of a media buyer in managing campaigns, optimizing budgets, and improving return on investment.

In Part Two, we will build on that foundation by examining the different types of media buying available to startups. Understanding these options can help founders choose the channels and buying methods that best align with their goals, target audience, and stage of growth.

 

Traditional Media Buying

Traditional media buying refers to purchasing advertising space through offline channels. Although digital advertising has become dominant, traditional media can still be valuable for startups seeking broad brand awareness.

  • Television advertising: Suitable for startups targeting a large audience, though it often requires a significant budget.
  • Radio advertising: Effective for local businesses and startups aiming to reach commuters or regional audiences.
  • Print advertising: Useful for reaching niche audiences through newspapers, magazines, and industry publications.
  • Outdoor advertising: Includes billboards, transit ads, and posters, which can help increase local visibility.

Traditional media buying can enhance credibility and brand recognition, but it may offer less precise targeting compared to digital channels.

 

Digital Media Buying

Digital media buying involves purchasing advertising space on online platforms. This is often the most practical option for startups because it offers detailed targeting, measurable results, and flexible budgeting.

  • Search engine advertising: Ads appear on search engine results pages when users search for relevant keywords.
  • Social media advertising: Platforms such as Facebook, Instagram, LinkedIn, TikTok, and X allow startups to target users based on demographics, interests, and behavior.
  • Display advertising: Banner and visual ads appear on websites, apps, and online publications.
  • Video advertising: Ads are shown before, during, or after online video content on platforms such as YouTube.

Digital media buying is particularly attractive for startups because campaigns can be adjusted quickly based on performance data.

 

Programmatic Media Buying

Programmatic media buying uses automated technology to purchase digital advertising space in real time. Instead of negotiating directly with publishers, advertisers use software platforms to bid for ad placements based on audience data.

  • Real-time bidding (RTB): Advertisers bid for ad impressions as they become available.
  • Private marketplace (PMP): Premium publishers offer ad inventory to selected advertisers through invitation-only auctions.
  • Programmatic direct: Advertisers purchase ad inventory directly from publishers at a fixed price.

Programmatic buying allows startups to target specific audiences efficiently and optimize campaigns automatically.

 

Performance-Based Media Buying

Performance-based media buying focuses on paying for measurable results rather than simply paying for ad placement. This model is especially valuable for startups because it aligns advertising costs with business outcomes.

  • Cost per click (CPC): Payment occurs when a user clicks on the ad.
  • Cost per acquisition (CPA): Payment occurs when a user completes a desired action, such as making a purchase or signing up.
  • Cost per lead (CPL): The startup pays for each qualified lead generated through the campaign.
  • Cost per thousand impressions (Cost Per Mille or CPM): Payment is based on the number of times the ad is displayed.

Performance-based buying helps startups track ROI more accurately and allocate budgets to the channels that generate the best results.

 

Influencer and Native Media Buying

Influencer marketing and native advertising are increasingly popular media buying strategies for startups seeking authentic audience engagement.

  • Influencer marketing: Startups partner with influencers to promote products or services to their followers.
  • Native advertising: Ads are designed to match the format and style of the platform where they appear, making them less disruptive to users. For example: A fintech startup might sponsor an article on a business website titled “How Small Businesses Can Improve Cash Flow Management.” The article provides useful information while also mentioning the startup’s payment solution. Because it resembles regular editorial content and provides value to readers, it is considered native advertising.

These approaches can help startups build trust and reach targeted audiences in a more organic way.

 

Choosing the Right Media Buying Type

The best media buying strategy depends on a startup’s goals, target audience, budget, and growth stage.

  • For brand awareness: Digital display ads, social media ads, and outdoor advertising can be effective.
  • For lead generation: Search engine advertising and performance-based campaigns are often the best options.
  • For niche targeting: Direct media buying, influencer marketing, and native advertising can deliver strong results.
  • For scalable growth: Programmatic media buying allows startups to optimize campaigns efficiently as they expand.

 

To Wrap Things Up…

As we continue this media buying series, it becomes clear that there is no one-size-fits-all approach for startups. Each type of media buying offers unique advantages, and the right choice depends on the startup’s objectives, audience, and available resources.

For many early-stage startups, digital and performance-based media buying provide the most accessible and measurable starting points. As the business grows, programmatic, direct, and traditional media buying can become valuable additions to a broader marketing strategy.

How Saudi Arabia Is Building a New Medical Tourism Ecosystem

Ghada Ismail

 

People are increasingly choosing where to receive medical care based on more than just the treatment itself. Faster access to specialists, advanced technology, personalized support, and a smooth patient journey are all shaping decisions about seeking care abroad.

As demand for cross-border healthcare grows, countries around the world are investing heavily to position themselves as trusted medical tourism destinations.

Saudi Arabia is among the countries working to seize this opportunity. Supported by Vision 2030 and major investments in healthcare infrastructure, the Kingdom is steadily building the foundations of a medical tourism ecosystem. With internationally accredited hospitals and specialized treatment centers, digital health services, and dedicated programs for international patients, Saudi Arabia is aiming to offer not only high-quality care but also a seamless experience tailored to visitors from abroad.

While the Kingdom is still developing its presence in a competitive global market, its expanding healthcare capabilities, growing private-sector participation, and business-friendly reforms are creating new opportunities for hospitals, healthcare companies, and investors.

 

A Growing Opportunity in Medical Tourism

Medical tourism has become one of the fastest-growing segments of the global healthcare industry. Patients are increasingly willing to travel abroad in search of better healthcare experiences, whether that means faster access to specialists, advanced technologies, personalized care, or internationally recognized hospitals.

Saudi Arabia sees this trend as an opportunity to diversify its economy while strengthening its healthcare sector. According to Research and Markets, the Kingdom’s medical tourism market was valued at approximately US$200 million in 2024 and is projected to reach US$680 million by 2030, reflecting a 22.5% compound annual growth rate as investments in healthcare infrastructure, private hospitals, and specialized services continue to expand.

Unlike some established destinations that compete primarily on affordability, Saudi Arabia is developing a different value proposition. The Kingdom is leveraging modern healthcare facilities, internationally accredited providers, highly qualified medical professionals, and integrated patient services to attract visitors from the GCC, the wider Middle East, Africa, and other international markets.

The sector also aligns closely with Vision 2030’s broader objectives of increasing private-sector participation, attracting foreign investment, and positioning healthcare as an important contributor to economic diversification.

 

Private Healthcare Providers Are Leading the Way

Much of Saudi Arabia’s progress in medical tourism is being driven by the private healthcare sector.

Over the past decade, private hospital groups in Saudi Arabia have expanded their facilities, introduced advanced medical technologies, and pursued international accreditations that help strengthen confidence among overseas patients. Many providers have also broadened their focus beyond clinical care, recognizing that international patients expect a comprehensive experience that begins before they arrive at the hospital. Among the leading players is Dr. Sulaiman Al Habib Medical Group, which describes itself as one of the Middle East’s largest private healthcare providers. The group has developed a network of hospitals equipped with advanced medical technologies and internationally accredited facilities, supporting its ability to serve patients from across Saudi Arabia and the wider Gulf region.

Saudi German Health has strengthened its international patient offering through dedicated services that support appointment coordination, patient assistance, and other services designed to facilitate treatment for overseas visitors in the Kingdom.

Similarly, Dallah Health offers international patient services that support patients throughout their treatment journey, including coordination of care and related patient services. The company’s internationally accredited hospitals also reinforce its reputation for quality among both local and international patients.

Another example is the International Medical Center (IMC) in Jeddah, which has developed services for international patients through personalized care coordination and partnerships with insurance providers.

Collectively, these organizations demonstrate that Saudi healthcare providers are increasingly competing not only through clinical excellence but also through convenience, hospitality, and patient-centered services.

 

Creating a Seamless Journey for International Patients

Medical tourism is no longer defined solely by hospitals. Around the world, successful destinations rely on a broader ecosystem of businesses that simplify the patient journey from the moment treatment is considered until long after recovery.

Saudi Arabia is gradually developing this ecosystem.

One example is SAGE, a healthcare consultancy and medical travel facilitator that works with hospitals, governments, and healthcare organizations to improve international patient services, headquartered in Saudi Arabia. Rather than providing treatment directly, the company helps connect patients with healthcare providers while coordinating referrals, treatment planning, travel logistics, accommodation, and recovery support.

This concierge-style model is becoming increasingly important as international patients seek simplicity and reassurance throughout the treatment process. By reducing administrative complexity, facilitators such as SAGE help create a smoother healthcare experience while allowing hospitals to focus on clinical care.

The sector is also benefiting from broader coordination efforts. The Medical Tourism Cooperative Society is working to strengthen collaboration between healthcare providers, tourism companies, investors, and other stakeholders with the aim of developing a more integrated medical tourism industry. Such initiatives reflect a growing recognition that attracting international patients requires cooperation across multiple sectors rather than individual hospital efforts alone.

 

Digital Tools Are Making Care Easier to Access

Technology is becoming another important factor in Saudi Arabia’s medical tourism ambitions.

For international patients, convenience often begins long before boarding a flight. Many Saudi healthcare providers now offer virtual consultations, online appointment scheduling, digital access to medical records, and remote follow-up services that allow patients to communicate with specialists before and after their visit.

These digital services help patients better understand their treatment options, prepare for their journey, and remain connected with healthcare providers once they return home. They also reduce uncertainty, one of the biggest concerns for people considering medical treatment abroad.

Saudi Arabia’s growing digital health ecosystem is therefore complementing investments in physical healthcare infrastructure, creating a more seamless patient experience that aligns with global expectations.

 

Challenges Still Need to Be Addressed

Despite the progress, Saudi Arabia still faces several challenges before it can establish itself as a leading medical tourism destination.

International recognition remains one of the biggest hurdles. Countries such as Thailand, Türkiye, India, and Singapore have spent decades building strong global reputations for medical tourism, supported by extensive marketing campaigns and well-established international referral networks.

Pricing transparency is another important consideration. International patients increasingly compare destinations based on the overall value they receive, making clear pricing structures and predictable costs essential for building trust.

Expanding partnerships with international insurers, strengthening referral networks, and increasing awareness among overseas patients will also be crucial if Saudi Arabia hopes to compete more effectively in the global marketplace.

 

What the Future Holds for Saudi Medical Tourism

Medical tourism represents far more than an opportunity for hospitals to attract additional patients. It has the potential to generate demand across a wide range of industries, including hospitality, aviation, transportation, insurance, digital health, and professional services. Every international patient contributes to an economic value chain that extends well beyond the healthcare sector.

For Saudi Arabia, this aligns closely with Vision 2030’s ambition to diversify the economy by creating new industries driven by innovation and private investment. As hospitals continue expanding their international patient programs and supporting businesses develop more integrated services, medical tourism could emerge as an increasingly important contributor to the Kingdom’s visitor economy.

Saudi Arabia may still be building its reputation as a medical tourism destination, but its strategy is becoming increasingly clear. By combining modern healthcare infrastructure, internationally accredited providers, digital patient services, and a growing network of supporting businesses, the Kingdom is laying the foundations for a competitive regional industry. The next phase will depend not only on attracting more international patients but also on delivering an experience that encourages them to choose Saudi Arabia with confidence.

From inbox to payment: How email money transfer changes everyday payments

Noha Gad

 

Email has become one of the most familiar tools in everyday life, used for work, communication, and now even financial transactions. As digital banking continues to evolve, it has created faster and easier ways to send money without relying on traditional methods, such as cash, checks, or in-person transfers.

One of the most practical examples of this shift is email money transfer (EMT), a payment method that allows people to send funds using only an email address. It offers a simple alternative for personal payments, shared expenses, and small business transactions, especially when speed and convenience matter.

 

What is an email money transfer and how does it work?

An EMT is a retail banking service that allows users to transfer funds between personal accounts using email and their online banking service. Commonly used in Canada, EMTs are provided by the largest banking institutions and are considered a secure way to transfer money.

An EMT works through a simple online banking process. The sender logs in to their bank account, chooses the option to send money, and enters the recipient’s email address along with the amount to be transferred. In many cases, the sender sets up a security question or verification step so that only the intended recipient can claim the money. Once the transfer is sent, the recipient gets a notification by email with instructions on how to accept the payment.

EMTs offer several practical benefits that make people use them in everyday payments. This includes:

  • Convenience: EMTs make sending money much easier, as they can be done online in a few steps. Users do not need to visit a bank branch or handle cash, which saves time and effort.
  • Swift transfers: In many cases, the recipient is notified almost immediately after the transfer is sent. This makes EMTs a useful option when users need to transfer money quickly.
  • Simplicity: The process is usually straightforward and does not require complicated banking details. Most people only need an email address and access to online banking.
  • Privacy and security: Since the transfer is handled through secure banking channels, users do not have to share sensitive account information directly. This adds an extra layer of protection in everyday transactions.

Although EMTs are convenient, they are not always the best option in every situation. Like any payment method, it has a few limitations that users should understand before relying on it:

  • Availability: An EMT is not offered by every bank or financial institution. In some cases, both the sender and recipient must have accounts with participating institutions for the transfer to work.
  • Transfer limits: Many providers place limits on how much money can be sent in a single transaction or within a certain period. This can make it less suitable for larger payments.
  • Security questions: Some transfers rely on security questions or passwords to release the funds. If these are forgotten, shared incorrectly, or guessed by someone else, it can create problems.
  • Fees and charges: Some banks and service providers apply fees to send or receive money. These charges make the method less attractive for some users.

EMTs can be a useful payment option for small businesses, freelancers, and service providers who want a simple way to receive funds. It is often used for invoice payments, deposits, and smaller transactions where speed and convenience matter. It is especially practical for businesses that handle lower-value payments, such as consultants, tutors, local service providers, or small online sellers. 

Finally, EMTs have become a practical part of modern digital banking thanks to their speed, convenience, and simplicity. They are useful for everyday personal transfers and small business payments, where moving money quickly and securely is often the top priority. However, users should keep in mind possible limits, fees, and availability issues before choosing this option, especially for larger or more complex transactions. 

Beyond the Logo: Why the Middle East Needs Its Own Sound

Roudny Nahed, Partnership Manager at MusicGrid

 

Not long ago, branding was largely a visual exercise. Companies competed through logos, typography, colors,and carefully designedvisual identities. Today, however, brandsinteract with people through far more touchpoints than ever before. Mobile apps, digital banking, podcasts, connected cars, retail environments, customer service, and voice assistants have transformed how consumers experience brands. In this new landscape, sound has becomean essential part of brand identity.

The question is no longer whethersound matters. The question is whether brandsare using it intentionally.

For many businesses across the Middle East, sonic branding is still viewed as something reserved for advertising campaignsor television commercials. In reality, it is much more than a memorable melody. A sonic identity is a strategic system that gives a brand a consistent voice across every customer interaction, reinforcing recognition, trust, and emotional connection.

The region is entering a period where this distinction will become increasingly important.

Across Saudi Arabia, the UAE, Kuwait, Qatar, and the wider GCC, businesses are investing heavily in digital transformation and customer experience. Governments are encouraging innovation, while private organizations compete to differentiate themselves in increasingly crowded markets. Visual branding alone is no longer enoughto create memorable experiences. Brands now need identities that can be heard as clearly as they can be seen.

What makes this particularly interesting is that the MiddleEast possesses one of the richest cultural soundscapes in the world.

Every city has its own rhythm. Every region carries distinct musical traditions, instruments, dialects, and emotional cues that instantly create a senseof place. The challenge is not a lack of cultural identity, it is translating that identity into modern brand experiences.

Too often, organizations adopt generic music that could belong to any company in any market. While visuallythey present themselves as local, authentic, and culturally connected, their audio tells a completely different story. The result is a disconnect between what customers see and what they hear.

The brands that will lead tomorroware those that bridgethis gap.

Creating a regional sonic identity does not simply mean adding traditional instruments to a composition. It requires understanding how culture influences emotion, how audiencesinterpret musical elements, and how audio can evolve across different channels while remaining unmistakably recognizable. The goal is not to sound traditional. The goal is to sound authentic.

This approach becomes increasingly valuable as organizations expand their customer touchpoints. A customer might first hear a brand while using a banking application, later encounter it inside a branch, then hear it again duringan event, on social media, orwhile waiting on a customer service line. Every interaction contributes to memory. Consistency across these moments creates familiarity, and familiarity builds trust.

Research consistently shows that people process sound faster than many visual cues, making audio one of the quickest ways to triggerrecognition and emotion.When used strategically, a sonic identity becomesmore than background music—it becomes an extension of the brand's personality.

For the MiddleEast, this represents a significant opportunity.

As the region continuesto invest in tourism, entertainment, financial services, hospitality, and smart cities, brands are competing on experience rather than products alone. Experience is inherently multisensory, and sound is one of its most powerful yet underutilized dimensions.

The conversation around branding in the region is evolving. We are moving beyond asking how a brandlooks and beginning to ask how it feels,how it behaves, and increasingly, how it sounds.

The organizations that embrace this shift today will not simply create stronger campaigns. They will build stronger memories. In a marketplace where attention is increasingly difficult to earn and even harderto retain, a distinctive sonicidentity can becomeone of the most valuableassets a brand owns.

The Middle East has always had a powerful voice. The next step is ensuring its brands do too.