Bieber: GoDaddy supports entrepreneurs’ digital dreams

Aug 14, 2024

Kholoud Hussein 

 

With a passion for empowering entrepreneurs and fostering digital growth, Selina Bieber, Vice President for International Markets at GoDaddy, leads GoDaddy's initiatives to support small businesses in their journey toward online success. 

 

In an exclusive interview with Sharikat Mubasher, Bieber will delve into how GoDaddy transforms digital dreams into reality for entrepreneurs around the globe, particularly in Saudi Arabia. As a frontrunner in the digital solutions market, GoDaddy offers a comprehensive toolkit that enables small and medium-sized enterprises (SMEs) to establish and grow their online presence. 

 

We will explore the unique challenges faced by entrepreneurs in the region, how GoDaddy is addressing them through innovative solutions and partnerships, and the company's commitment to leveraging emerging technologies like AI and cloud computing to enhance the entrepreneurial experience. 

 

Can you tell us about GoDaddy's main business and how it helps entrepreneurs?

At GoDaddy, we're in the business of turning digital dreams into reality. Our focus is providing a complete toolkit for businesses to thrive online. This includes everything from securing the perfect domain name – think of it as your digital address – to building beautiful, functional websites that truly represent your brand.

 

But we don't stop there. We also offer hosting and security solutions to help keep your website running smoothly, professional email services to give your business that extra touch of credibility, and a range of digital marketing tools to help you reach your audience effectively.

 

For our Saudi entrepreneurs, whether you're a small bakery in Al-Khobar looking to take orders online, a boutique in Riyadh aiming to showcase your latest fashion, or a tech startup in Jeddah ready to make waves, we've got solutions tailored for you. Our goal is to simplify the online journey, making it accessible and manageable for small businesses without the need for advanced technical abilities. With small and medium businesses (SMEs) accounting for 99.41% of the private sector in Saudi Arabia and contributing significantly to the economy, we understand the crucial role they play and are dedicated to supporting their growth.

 

What makes GoDaddy stand out from other companies in your field?

What we believe truly sets GoDaddy apart is our commitment to our customers' success. We don't just sell products; we build relationships and partnerships with our customers. This commitment manifests in several ways that make us unique in the industry.

 

We pride ourselves on our localized approach. For instance, our Arabic Website Builder is a testament to our commitment to the Middle Eastern market. It's designed with the nuances of the Arabic language and culture in mind, ensuring that local businesses can create websites that truly resonate with their audience.

 

We also go beyond just providing online tools – we're committed to education and empowerment. Our extensive library of resources, tutorials, and webinars is designed to help entrepreneurs at every stage of their online journey. Whether you're just starting out and need to understand the basics of online presence, or you're looking to scale your e-commerce operations, GoDaddy has the knowledge and resources to guide you, along the way. Our recent surveys show that 87% of Saudi small business owners believe digitization is crucial, and we are here to help facilitate that transformation.

 

How is GoDaddy supporting growth in Saudi Arabia?

The Kingdom's Vision 2030 has set an inspiring roadmap for digital transformation. One of our key initiatives in the region is our partnership with Monsha'at Academy. Through this collaboration, we're offering specialized digital skills training tailored to the needs of Saudi entrepreneurs. These courses cover everything from the basics of establishing an online presence to advanced e-commerce strategies.

 

Our Arabic Website Builder, as mentioned above, is another significant way we're supporting growth in Saudi Arabia. We understand that language plays a crucial role in effective online communication. That's why we've launched this tool specifically for the Arabic-speaking market. It allows businesses to create professional, culturally relevant websites easily, helping them connect more effectively with their local audience.

 

Our 2024 Global Entrepreneurship Survey revealed that 93% of Saudi entrepreneurs feel confident in using AI technology for their business, and 87% acknowledge the importance of digitization. These findings inform our strategy as we continue to enhance our product offerings to meet the evolving needs of Saudi businesses.

 

How does GoDaddy keep up with the fast-changing digital world?

Staying ahead in the rapidly evolving digital landscape is a challenge we embrace with enthusiasm at GoDaddy. Our approach to innovation is multi-faceted and deeply rooted in understanding both technological advancements and our customers' evolving needs.

 

A great example of how we're embracing new technologies is our integration of AI into our products. We've recently introduced AI-powered tools like our Generative AI Prompt Library, which helps small businesses create engaging content for their websites and social media platforms. This tool is helpful for entrepreneurs who might not have the time or resources for extensive content creation. According to our survey, 97% of small businesses in Saudi Arabia believe AI can positively impact their bottom line, and we're providing the tools to make that belief a reality.

 

We're also evolving our website-building tools to incorporate the latest design trends and functionalities. For instance, we're adding new templates and features that allow businesses to create mobile-responsive, visually appealing websites that meet current user expectations. Using tools like GoDaddy Studio, powered by AI, easily creates content that elevates and helps small businesses sell their brand on social media and across their online presence.

 

Can you share any recent partnerships or investments GoDaddy has made in Saudi Arabia?

Our initiatives in Saudi Arabia reflect our commitment to the Kingdom's entrepreneurial ecosystem and our belief in the immense potential of Saudi small business owners.

 

Our partnership with Monsha'at Academy stands out as a significant milestone. This collaboration is all about empowering Saudi entrepreneurs with the digital skills to help them succeed in today's economy. Through this partnership, we're offering specialized courses that cover a wide range of topics, from the basics of website creation to advanced e-commerce strategies. These courses are tailored to the unique needs of the Saudi market, considering local business practices, consumer behaviors, and cultural nuances.

 

Our participation in local events and initiatives is another form of investment we're making in Saudi Arabia. For example, our involvement in Biban 23, one of the largest entrepreneurship events in the Kingdom, allowed us to connect directly with Saudi entrepreneurs, understand their needs, and showcase how our solutions can help support their growth.

 

What challenges does GoDaddy face in Saudi Arabia, and how are you addressing them?

Like any market, Saudi Arabia presents its own unique set of challenges, but we see these as opportunities to innovate and better serve our customers. One of the primary challenges we face is raising awareness about the importance of a strong online presence, especially among small and medium-sized enterprises (SMEs). Many business owners in Saudi Arabia are experts in their fields but may not fully grasp the potential impact digital tools can have on their growth. That is why we launched our extensive educational initiatives in partnership with Monsha'at Academy. In addition to the courses that explain the benefits of going digital in practical, relatable terms, we also produce localized content – blog posts, webinars, and social media campaigns – that showcase success stories of Saudi businesses that have thrived online to help inspire others.

 

Another challenge is the varying levels of digital literacy among entrepreneurs. To tackle this, we've focused on making our products as user-friendly as possible. Our Arabic Website Builder, for instance, was designed with an intuitive interface that allows even those with limited technical skills to create professional-looking websites. We also offer extensive customer support in Arabic language, ensuring that help is available when needed.

 

These challenges are not roadblocks, but we see these as stepping stones in our journey to empower Saudi entrepreneurs. By addressing them head-on, we're not only improving our services but also contributing to the overall growth of the digital ecosystem in Saudi Arabia.

 

How is GoDaddy using new technologies like AI and cloud computing?

At GoDaddy, we're always excited about leveraging new technologies to help enhance our offerings and make life easier for our customers. AI and cloud computing are two areas where we're making significant strides.

 

We've recently introduced several AI-powered tools that are transforming how small businesses manage their online presence. One of our most exciting innovations is the Generative AI Prompt Library. This tool helps entrepreneurs create engaging content for their websites and social media platforms quickly and easily. It's particularly useful for business owners who may not have the time or resources for extensive content creation. By simply inputting a few key details about their business, they can generate professional, relevant content that resonates with their audience.

GoDaddy is also using AI to enhance our customer service. Our AI-powered chatbots can handle basic queries and guide customers to the right resources, allowing our human support team to focus on more complex issues. This results in faster response times and more efficient problem-solving for our customers.

 

Moving on to cloud computing, this technology is at the core of our hosting services. We leverage cloud infrastructure to provide scalable, reliable hosting solutions that can grow with our customers' businesses. This means that whether you're a small startup or a rapidly expanding enterprise, our cloud-based hosting can accommodate your needs without interruption.

In the realm of e-commerce, our cloud-based solutions enable businesses to handle large volumes of transactions securely and efficiently, even during peak shopping periods. This scalability is crucial for businesses participating in major shopping events or experiencing rapid growth.

 

Security is another area where we're leveraging both AI and cloud computing. We use AI algorithms to help detect and deter security threats in real-time, while our cloud infrastructure allows us to implement robust security measures across our entire network.

 

What recent projects has GoDaddy launched in Saudi Arabia?

Entrepreneurs can utilize our Arabic Website Builder which includes more locally relevant templates, featuring designs that resonate with Saudi consumers and support local aesthetic preferences. We've also improved the Arabic content creation features, making it even easier for businesses to create engaging, SEO-friendly content in Arabic.

 

In response to the growing e-commerce sector in Saudi Arabia, we've launched a series of e-commerce workshops. These hands-on sessions guide entrepreneurs through the process of setting up an online store, managing inventory, processing payments, and marketing their products effectively. We've seen great enthusiasm for these workshops, especially from traditional retailers looking to expand into the digital space.

 

GoDaddy has also participated in key entrepreneurship events across the Kingdom, including Biban 23 which has allowed us to engage directly with the Saudi business community, understand their needs firsthand, and showcase how our tools and solutions can support their growth. 

 

How does GoDaddy approach social responsibility in Saudi Arabia?

At GoDaddy, our approach to social responsibility in Saudi Arabia focuses on empowering local communities through education and entrepreneurship. This commitment is closely aligned with the Kingdom's Vision 2030 goals, particularly in fostering digital transformation and supporting SMEs.

 

One of our key initiatives is our partnership with Monsha'at Academy, where we offer free digital skills training to aspiring entrepreneurs across the Kingdom. These courses cover a wide range of topics, from basic digital literacy to advanced online business strategies, helping individuals start and grow their businesses.

 

What's GoDaddy's long-term vision for Saudi Arabia and the Middle East?

GoDaddy supports local entrepreneurs and small business owners in Saudi Arabia and the Middle East. We aim to be more than just a service provider – we want to be a trusted partner in every entrepreneur's journey, from the moment they conceive their business idea to when they're ready to scale globally.

 

GoDaddy continues to offer easy to use and affordable online tools and solutions, along with expert customer care and guidance, to help Saudi entrepreneurs and small business owners across the region, along their journey of business growth.  

 

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Bioscience Institute Eyes Saudi Arabia as Next Frontier for Regenerative Medicine

Ghada Ismail

 

Founded in 2006 in San Marino, Bioscience Institute has grown into a leading name in regenerative medicine and genomics, with key operations in Europe and the Middle East. The company was the first to establish a private stem cell lab in the GCC, launching a state-of-the-art Cell Factory and Biobank in Dubai.

 

Known for its strong focus on research and innovation, Bioscience works closely with top universities and reinvests in developing advanced therapies. As it looks to expand further into the Gulf, particularly Saudi Arabia, the company is bringing its expertise in stem cells, personalized medicine, and AI-powered diagnostics to the region.

In this interview, we explore how Bioscience built credibility in a new field, how it views the Saudi market, and what’s next for its growth in the GCC.

 

You launched the first private stem cell lab in the GCC back in 2013. What was the regional and global landscape for stem cell therapy like at the time, and how did you establish scientific credibility in such an emerging field?

When we began our stem cell cultivation activity in Dubai in 2013, we built a cell factory that was the only one of its kind in the entire Middle East. At the time, there were only about a hundred clinical trials underway, whereas now there are more than 1,600. Back then, there were no authorizations from the FDA or the European Medicines Agency, whereas now such approvals exist. Scientific evidence was limited to a few localized treatments, whereas today systemic physiopathological and pathological conditions are being treated with excellent results. Scientific evidence and our rigorous activity have contributed to building our credibility in the region.

 

Bioscience has been operating across Europe and the UAE. What draws you to Saudi Arabia now, and how do you view its potential for knowledge transfer and long-term collaboration?

We are very interested in what is happening in KSA and in the opportunity to export our know-how, which began to take shape in 2007 when we started our operations in Italy. For this to happen, it will be necessary to share our experience with a Saudi partner who is suitable in terms of expertise and capabilities.

 

How would you describe the regulatory and cultural environment in the GCC when it comes to adopting advanced biomedical technologies like stem cell therapy?

The regulatory and cultural environment of the GCC has been open to dialogue and has not taken a prejudiced stance. As a result, it focuses on the substance of proposals, facilitating the introduction of innovative technologies in the region more quickly than in other countries. The GCC regulatory framework is highly flexible and is not influenced by the lobbying of large industries, as is often the case in the USA and Europe.

 

How is Bioscience leveraging AI to support clinical decision-making and improve patient outcomes, especially as the company expands into more complex markets like Saudi Arabia?

We use AI for our Clinical Decision Support System, which assists our physicians in performing accurate patient assessments and identifying the most suitable therapy by cross-referencing data from numerous biomarkers—something that would otherwise be impossible for a human to achieve.

 

With digital transformation reshaping patient expectations in Saudi Arabia, how is Bioscience adapting its technology and service models to meet demand for more personalized and tech-enabled care?

We have developed an IT platform that functions as an operating system and can be integrated into the operations of any clinic, enabling the use of the most advanced protocol in the fields of molecular biology, genomics, and regenerative medicine with stem cells and exosomes.

 

Given Saudi Arabia’s growing investment in biotech and innovation, do you see the Kingdom emerging as a regional R&D hub for regenerative medicine in the coming years?

Saudi Arabia has the potential to become a hub for R&D in regenerative medicine; however, in addition to investments, a supportive environment and incentives should be created for companies with know-how that could be shared.

 

Women in the Lead: The Rise and Reality of Saudi Arabia’s Female Startups

Kholoud Hussein

 

In recent years, Saudi Arabia has witnessed a remarkable increase in the visibility of women-led startups. From tech-driven platforms to homegrown fashion brands, female entrepreneurs are gaining traction in the Kingdom’s evolving business landscape. But as the spotlight intensifies—especially under the broad banner of Vision 2030—a critical question emerges: Are women-led startups in Saudi Arabia a quiet revolution reshaping the economy, or are they part of a carefully curated PR narrative aimed at polishing the Kingdom’s global image?

 

The answer lies somewhere in between. While genuine structural reforms and individual success stories signal meaningful progress, the overwhelming emphasis on optics and international perception also plays a prominent role.

 

Legal and Policy Shifts Enabling Women Entrepreneurs

Before the launch of Vision 2030 in 2016, the economic participation of Saudi women faced substantial structural and societal barriers. Business ownership required male guardian approval, mobility was severely restricted, and access to funding and banking services was minimal. Many women operated informally from home, often limited to traditionally “feminine” sectors like tailoring, catering, and private tutoring.

 

The narrative began shifting dramatically with Crown Prince Mohammed bin Salman’s ambitious reform agenda. Vision 2030 placed women’s economic empowerment at the center of national transformation, not just for gender parity but as an economic imperative. Reforms rolled out in rapid succession: women could start businesses without guardian approval, freely open bank accounts, and participate in major economic sectors previously off-limits.

 

The regulatory overhaul included streamlined company registration through platforms like Meras, flexible work arrangements, and enhanced maternity protections. Institutions like Monsha’at, the General Authority for Small and Medium Enterprises, began offering targeted support, including training programs and access to incubation hubs. Public-private partnerships, such as Flat6LabsWadi Makkah, and Badir, have incorporated specific tracks to support female founders.

 

Indicators of Growth and Participation

The numbers paint a compelling—if still partial—picture of progress. According to the Saudi Ministry of Commerce, the number of women-owned businesses rose by over 60% between 2016 and 2023. Women now own more than 25% of registered SMEs, with a strong presence in sectors such as e-commerce, fashion, beauty tech, wellness, edtech, and food delivery.

 

The country also saw female labor force participation grow from 17% in 2016 to over 36% by the end of 2023, suggesting that female entrepreneurship is riding on the back of broader economic integration.

 

Still, the funding picture remains uneven. While women-led startups have secured high-profile funding rounds—especially in health tech and e-commerce—they receive less than 7% of total venture capital deployed in the Kingdom, according to a 2024 report by MAGNiTT. Most of this funding is clustered in early-stage rounds, with a significant drop-off when it comes to scale-ups.

 

Inside the Experience: Success, Exposure, and Gaps

Behind the aggregate numbers are real women who reflect both the promise and pitfalls of Saudi Arabia’s startup revolution.

 

Take the case of Sara Al-Rashed, founder of a Saudi edtech platform offering gamified Arabic learning tools for children. Her company received support from a local accelerator and won recognition at regional innovation forums. Yet, when it came time to scale, she struggled to attract Series A funding. Several investors voiced concern about her ability to lead a high-growth tech company as a solo female founder—a subtle but telling form of gender bias.

 

In contrast, Reem Al-Jaber, who launched a high-end wellness and beauty brand targeting GCC markets, not only received angel investment but also inked distribution partnerships with two major Saudi retailers. Her success was featured in multiple government-sponsored media outlets and at international trade events. Yet, critics note that her brand, while highly visible, has yet to break even—a reminder that not all media coverage reflects business fundamentals.

 

These examples reveal a complex truth: some women are building resilient, scalable startups, while others gain media traction without matching financial success. The disparity highlights the need to distinguish between authentic progress and symbolic representation.

 

Public Narratives and the Power of Visibility

Saudi Arabia’s image overhaul is a cornerstone of Vision 2030, and women entrepreneurs are a critical part of that strategy. High-profile forums like LEAP, FII, and the Global Entrepreneurship Congress regularly spotlight female founders as proof of the Kingdom’s modernization. International media coverage often portrays these women as pioneers, shattering stereotypes in a conservative society.

 

While these stories are real and inspirational, the heavy emphasis on a few selected figures risks reducing systemic progress to PR optics. Corporate sponsors, banks, and government agencies often feature women entrepreneurs in ESG reports and ad campaigns, aligning their brand with the Kingdom’s progressive image. The Saudi Public Investment Fund (PIF) and the Ministry of Investment frequently emphasize female participation as part of their global investor pitch decks.

 

This strategic branding is not inherently negative—visibility matters. But without consistent support, mentorship, and equitable access to capital, these stories risk becoming superficial showcases rather than sustainable models of empowerment.

 

Challenges Below the Surface

Despite reforms, significant barriers persist for women-led startups. Access to funding remains a top hurdle. Investor networks are still predominantly male, and many women lack the informal connections or technical backgrounds that VCs typically favor.

 

Scaling a startup often requires partnership with logistics firms, government contractors, or large-scale suppliers—areas where women still face subtle discrimination. Moreover, societal expectations continue to weigh heavily. Many female entrepreneurs juggle business leadership with family obligations, in a culture that still views caregiving as a woman’s primary role.

 

These challenges are particularly acute outside urban centers like Riyadh and Jeddah, where conservative norms remain deeply entrenched. Even within cities, progress often relies on the backing of liberal-minded family members or sponsors.

 

Broader Influence and Long-Term Potential

Despite these headwinds, women-led startups are beginning to transform Saudi Arabia’s business ecosystem. Many female founders actively hire women, mentor younger entrepreneurs, and cultivate inclusive work cultures. This creates a multiplier effect that extends far beyond individual success.

 

For example, one fintech founder in the Eastern Province reportedly structured her team to include 70% women, offering flexible work-from-home options and onsite childcare. Her model—though still rare—is helping redefine what leadership looks like in a new Saudi economy.

 

Furthermore, these entrepreneurs are becoming role models for the next generation. As young Saudi girls see women launching companies, raising capital, and speaking at global summits, their expectations—and those of their families—begin to shift.

 

From Visibility to Viability

The rapid rise of women-led startups reflects real, measurable progress driven by sweeping legal reforms, cultural evolution, and individual ambition. But at the same time, the prominence of these founders in media campaigns and international forums points to a deliberate effort to shape perception, both inside and outside the Kingdom.

 

To ensure that this movement evolves from trend to transformation, more must be done. The government must deepen institutional support, investors must diversify funding pipelines, and the ecosystem must go beyond visibility to sustainability.

Only then will Saudi Arabia’s women-led startup surge prove to be not just a compelling narrative, but a lasting economic force.

 

How White-Labeling Helps Startups Launch Faster and Smarter

Ghada Ismail

 

Speed is life in startup land. Getting your idea to market quickly can be the difference between leading the charge and watching someone else do it first. But let’s face it: building a product from scratch takes time, money, and technical resources that many founders simply don’t have, especially in the early days. That’s where white-label products come into play.

In effect, a white-label product is an off-the-shelf solution produced by one company and sold to another, which retails it and flaunts it as if it were theirs. It's the technology era's version of a bare piece of paper: you slap on your logo, your design, your dream, and you're in business.

 

White-labeling allows startups to quickly get started without having to reinvent the wheel. Instead of spending months on development, founders can focus on what really matters: building a great brand, growing rapidly, and gaining users.

 

Why Startups Prefer White-Label Solutions

White-labeling is a favorite tool for early-stage founders, especially those who are non-technical or those in highly regulated verticals such as fintech or healthtech. It's how you go fast without compromising quality or compliance.

Here's why it works so well:

Quicker time-to-market: You can go to market in weeks instead of months.

Lower costs: Skip the expensive development phase and save your money for scaling.

Pre-integrated compliance: The majority of providers already comply with regulatory requirements in the industry, so you don't need to go through the legal trouble.

White-label branding: Make the product fit your own brand; your image, your voice, your UX.

Less development time: Spend less time developing and more time selling, marketing, and expanding.

It's a smart way to conduct a test in the real world without burning your runway.

 

Where White-Labeling Works Best

White-label models thrive in areas where the underlying functionality is analogous, and most crucial is how you brand and deliver value to your users.

Some of the most used industries where startups use white-label offerings are:

• Fintech: Digital wallets, BNPL (buy now, pay later) apps, insurance platforms, robo-advisors.

• E-commerce: Website builders, loyalty programs.

• Healthtech: Virtual clinics, appointment systems, patient portals.

• SaaS: Chatbots, invoicing platforms, analytics dashboards.

• Edtech: Learning platforms, online classrooms, exam tools.

Where a regulatory environment is strict, as in the case of Saudi Arabia, and sectors like fintech and healthtech are growing aggressively, white-label products allow startups to access markets rapidly without falling foul of regulation.

 

What to Watch Out For

No answer is ever perfect, naturally. White-labeling has its trade-offs, and here are some of them: 

Limited control: You're working within someone else's template, so you could be restricted in what you can modify.

Vendor dependence: Your product is dependent on the reliability and support of your white-label vendor.

Scalability problems: As your business grows, you could end up having to switch to a custom-built system that can handle more users or special features.

Insufficient differentiation: If you have more than one firm utilizing the same base product, your competitive edge has to come from branding, customer support, or add-ons.

The key is to use white-labeling as a stepping stone, not a long-term home. It's a great beginning, but you'll need to have an exit strategy when you outgrow it.

 

Wrapping Things Up…

White-label options represent a smart, strategic way in which startups are able to reach the market faster, spend less on developing out, and focus on growth. To many entrepreneurs, they're the magic ingredient to concept proofing and early traction.

But while a white-label product can help you get started, it won't make you successful. That's still up to you; how well you understand your users, how you build your brand, and how you adapt as you grow.

So if you're a founder with a vision and limited tech capabilities, or you operate in a tough, regulated space, white-labeling might be the go-to launch strategy for you to enter the market.

 

Old School vs. Bold New: What Sets Entrepreneurs Apart from Traditional Businesses?

Kholoud Hussein 

 

In the evolving landscape of global business, the terms traditional commerce and entrepreneurship are often used interchangeably. While both involve the exchange of goods or services for profit, the differences between them run deeper, encompassing mindset, risk appetite, innovation, scalability, and value creation. Understanding these differences is critical for anyone looking to navigate today’s complex economic environment or start a business in a rapidly changing market.

 

1. Definition and Core Philosophy

 

Traditional commerce refers to the established methods of buying and selling goods and services, typically conducted through physical stores, franchises, or wholesale/retail distribution systems. These businesses often follow proven models with predictable processes and known markets. Examples include a local grocery store, a clothing shop, or a hardware store—operations where the focus is on efficiency, stability, and consistent customer service.

 

Entrepreneurship, on the other hand, is the process of identifying gaps in the market and creating innovative solutions to meet those needs. It often involves building something from scratch—whether a product, service, or business model. Entrepreneurs tend to challenge the status quo, driven by a vision of change, disruption, or progress. Think of startups creating AI-driven platforms, ride-sharing apps, or clean energy solutions—ventures that did not exist a decade ago but are now reshaping industries.

 

2. Risk and Uncertainty

 

Traditional commerce is relatively lower-risk. It typically relies on established supply chains, customer behaviors, and product lines. Business owners in this space often invest in a known outcome—selling a popular product in a familiar location to a predictable customer base.

 

Entrepreneurship is inherently riskier. Entrepreneurs venture into uncharted territories, often with no guarantee of success. Startups may fail due to a lack of market demand, funding issues, or execution challenges. However, the potential rewards—both financial and societal—are significantly higher if the venture succeeds. This high-risk, high-reward nature defines the entrepreneurial spirit.

 

3. Innovation and Scalability

 

Innovation is the lifeblood of entrepreneurship. Entrepreneurs are problem solvers, constantly looking for ways to do things better, faster, or cheaper. They leverage new technologies, business models, or social trends to create value. A startup founder might disrupt traditional retail by launching an AI-driven personal shopping assistant or use blockchain to improve supply chain transparency.

 

In contrast, traditional commerce often relies on tried-and-tested models with minimal innovation. The primary goal is to improve efficiency and reduce costs. While some traditional businesses adopt new technologies, they usually do so gradually and reactively, rather than as a central tenet of their business strategy.

 

When it comes to scalability, traditional businesses grow linearly—more stores mean more revenue, but also more costs. Entrepreneurial ventures, especially those in the digital or tech sectors, can scale exponentially. A software startup can acquire millions of users worldwide with minimal incremental cost, creating opportunities for massive returns and global impact.

 

4. Funding and Financial Strategy

 

Traditional businesses are often self-funded or financed through bank loans. They generate revenue through daily transactions and focus on long-term stability and profitability.

 

Entrepreneurs frequently seek venture capital, angel investors, or crowdfunding. Their financial strategy is centered around rapid growth, market capture, and future valuation. Many startups operate at a loss in their early years, focusing instead on building a user base or technological edge before turning a profit.

 

5. Mindset and Motivation

 

The mindset of a traditional business owner is typically conservative. Success is defined by steady income, loyal customers, and local reputation. These businesses form the backbone of local economies, offering employment and stability.

 

Entrepreneurs, however, are driven by vision, ambition, and often a desire to change the world. They embrace uncertainty and are willing to take bold steps to realize their ideas. Their motivation often goes beyond profit—it includes solving meaningful problems, achieving scale, and sometimes even leaving a legacy.

 

Finally, while traditional commerce and entrepreneurship differ significantly, they are not mutually exclusive. They often complement each other in the broader economic ecosystem. Entrepreneurs create new markets and drive innovation, while traditional businesses provide the stability, infrastructure, and workforce that sustain daily financial life.

 

As economies around the world, including those in the Gulf and MENA regions, push for diversification and innovation, the line between the two is increasingly blurred. Many traditional businesses are adopting entrepreneurial thinking—digital transformation, e-commerce, and agile models—while entrepreneurs are learning the value of operational discipline and sustainable growth from their traditional counterparts.

 

Understanding these differences and synergies is vital for policymakers, investors, and aspiring business leaders who aim to foster a resilient and dynamic economy in the 21st century.

 

No Card, No Phone—Just a Palm: The New Face of Fintech Access

Ghada Ismail
 

The way we pay is changing. Again! From magnetic stripes to chip cards, mobile wallets, and wearables, each wave has brought more convenience and speed. Now, the next frontier may be something far more innate: the human palm.

Palm recognition technology, once confined to high-security settings, is making its way into everyday finance. With a simple wave of the hand, users can authorize payments, verify their identity, and access services with no phone or card required. Tech giants like Amazon have already introduced palm-scanning systems across retail, entertainment, and even healthcare. Pilots are also appearing across Asia and the Middle East, including rising interest in Saudi Arabia and the GCC.

As digital economies seek faster, safer, and more inclusive payment options, palm biometrics offer a compelling solution. But they also raise valid questions around privacy and surveillance. Is this frictionless future a leap forward—or a little too close for comfort?

Either way, the next era of financial access may be closer than we think—literally in the palm of our hands.

 

How Palm Recognition Works
Palm recognition systems use near-infrared light to scan the unique vein patterns beneath the skin; an internal signature nearly impossible to forge. The data is encrypted and stored securely, often in cloud-based environments. During authentication, users simply hover their palm over a scanner, and the system matches the scan to their registered biometric template in under a second.

Amazon has been a leading adopter with its “Amazon One” system, which combines palm and vein imagery for high-accuracy authentication. The technology integrates with existing payment networks like Visa and Mastercard, allowing users to link their palm to a digital wallet or bank account.

 

Fintech Use Cases Around the World

Amazon One in Whole Foods and Beyond

  • Retail Rollout: Amazon One is now active in more than 500 Whole Foods Market locations across the U.S., following a nationwide expansion completed in 2023.
  • Airports & Venues: The technology is also in use at major airports and sports stadiums, including retail outlets in U.S. terminals and venues like Coors Field.

Healthcare Innovation at NYU Langone Health

  • In March 2025, NYU Langone Health began rolling out Amazon One for patient check-in, offering a contactless alternative at its clinics and hospitals.

International Developments

  • Singapore: At the 2024 Singapore Fintech Festival, Tencent and Visa jointly piloted palm-based payments. After a one-time registration, customers were able to pay with their palm at participating cafes.
  • China: In Beijing, passengers on the Daxing Airport Express Line can use palm recognition via WeChat Pay to enter the metro—no cards or phones required.

These examples show that palm biometrics are no longer experimental. They're entering the mainstream.

 

Why Fintech Is Embracing the Palm

Palm biometrics offer a mix of advantages that appeal to fintechs and users alike:

  • Speed: Authentication is virtually instantaneous, reducing queues and wait times.
  • Security: Vein patterns are internal and highly resistant to spoofing, offering stronger protection than fingerprints or facial recognition.
  • Hygiene: Fully contactless, palm scanning is ideal for public environments—especially post-pandemic.
  • Accessibility: Palm authentication offers a device-free option for people without smartphones or physical cards, improving financial access.

These benefits are especially relevant in emerging markets and among unbanked populations, where biometrics can play a crucial role in digital inclusion.

 

The Privacy Debate

Despite its promise, palm recognition raises valid privacy concerns. Since vascular patterns are immutable, a breach of biometric data could have long-lasting consequences.

Amazon states that palm data captured by Amazon One is encrypted and stored securely in the AWS Cloud, emphasizing that it is not shared with government agencies or advertisers. While this commitment offers some reassurance, privacy advocates remain cautious. The lack of universal regulation on biometric data storage, retention, and usage leaves room for concern—particularly in countries without strong consumer protection frameworks.

Building public trust will require transparency, user consent mechanisms, and robust oversight.

 

Regional Innovation: Palm Tech Expands Across the Middle East and Africa
In the Middle East and Africa, palm recognition is gaining traction beyond global tech giants. IDCentriq, a leader in biometric authentication, participated at Seamless Middle East 2025, held from 20–22 May at the Dubai World Trade Centre, where the company unveiled its ePalm palm-vein authentication technology, designed for secure, contactless identity verification in government and financial sectors.

Ali AlMeshal, CEO of PaymentsCo for the GCC, a regional subsidiary of IDCentriq, said: “Adopting technologies like ePalm will be crucial in fostering consumer confidence and driving growth in the digital payments landscape across the GCC.”

Led by Executive Chairman and CEO Muhanad Azzeh, IDCentriq is positioning ePalm as a homegrown solution tailored for the region’s shift toward cashless economies and digitally integrated public services.

 

Saudi Arabia’s Palm Vein Scanner Market Gathers Momentum

In Saudi Arabia, the palm vein scanner market is gaining traction as demand grows for secure, contactless biometric authentication across key sectors like healthcare, finance, and government, according to a report issued by 6wresearch in 2023. The technology’s ability to provide precise, tamper-resistant identity verification using subdermal vein patterns makes it particularly appealing in a country prioritizing advanced security infrastructure.

The Covid-19 pandemic accelerated adoption, as institutions sought hygienic, touch-free solutions for access control and identity management. Today, palm vein scanners are increasingly being deployed in high-security environments and customer-facing applications where trust and privacy are paramount.

Still, challenges remain, particularly around ensuring accuracy, public acceptance, and robust data protection. Key players active in the Saudi market include Fujitsu, Hitachi, and M2SYS Technology, all offering solutions tailored to the Kingdom’s growing need for scalable, secure authentication systems.

 

The Road Ahead

Palm recognition is still novel, but its rapid global rollout suggests it's more than a passing trend. As companies like Amazon expand internationally, and as fintechs across Asia and the Middle East chase frictionless user experiences, palm biometrics are emerging as a serious contender in the future of digital identity.

In Saudi Arabia and beyond, the next big step in financial access may require nothing more than a wave of the hand.

No card. No phone. Just a palm.