The Impact of Mobile Payments on Consumer Behavior in Saudi Arabia

Sep 15, 2025

Kholoud Hussein 

 

In recent years, mobile payments have surged in popularity in Saudi Arabia, transforming consumer behavior and reshaping the financial landscape. This shift, fueled by technological advancements and changing consumer preferences, reflects a broader trend toward digitalization in the Kingdom's economy. Here’s a brief look at how mobile payments are influencing consumer behavior in Saudi Arabia.

 

1. Enhanced Convenience and Speed

One of the most significant impacts of mobile payments is the convenience they offer. Consumers in Saudi Arabia are increasingly embracing mobile payment apps for their ease of use and speed. With just a few taps on their smartphones, users can complete transactions instantly, bypassing the need for cash or physical credit cards. This seamless experience is driving higher adoption rates and changing the way people conduct everyday transactions.

 

2. Increased Digital Engagement

The rise of mobile payments has also led to increased digital engagement among consumers. As mobile payment apps often come integrated with loyalty programs, discounts, and promotional offers, users are more likely to engage with brands through these platforms. This digital engagement not only enhances the consumer experience but also provides businesses with valuable data to tailor their marketing strategies.

 

3. Shift Toward Cashless Transactions

Mobile payments are contributing to a gradual shift away from cash transactions. Saudi consumers are increasingly using their smartphones for a range of activities, from purchasing groceries to paying for services. This trend aligns with the Saudi Vision 2030 initiative to reduce reliance on cash and promote a cashless economy. As more merchants accept mobile payments, the trend toward cashless transactions is expected to continue.

 

4. Boost to E-Commerce

The growth of mobile payments is closely linked to the expansion of e-commerce in Saudi Arabia. With the convenience of mobile payments, consumers are more inclined to shop online, driving growth in the digital retail sector. Mobile payment solutions streamline the checkout process, reducing cart abandonment rates and encouraging more frequent online purchases.

 

5. Enhanced Financial Inclusion

Mobile payments are playing a crucial role in enhancing financial inclusion in Saudi Arabia. By providing an accessible and user-friendly alternative to traditional banking, mobile payment solutions are reaching underserved populations and individuals without access to conventional financial services. This inclusivity supports broader economic participation and financial

 

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Beyond Oil, Beyond Silicon: Can Saudi Arabia Become the Middle East's First Truly Digital Economy?

Kholoud Hussein 

 

The Kingdom is no longer simply digitizing public services or investing in technology. It is attempting something far more ambitious: rebuilding its economic architecture around data, artificial intelligence, entrepreneurship, and digital infrastructure. The question is no longer whether Saudi Arabia can diversify beyond oil, but whether it can redefine what a modern digital economy looks like in the Middle East.

The Economy Saudi Arabia Is Really Building

For more than eight decades, Saudi Arabia's economic story has been inseparable from oil. Hydrocarbons transformed the Kingdom from a largely desert economy into one of the world's most influential energy producers, financing decades of infrastructure, industrialization, education, and social development. Oil was not merely a source of government revenue; it became the foundation upon which the modern Saudi state was built.

Today, however, Saudi Arabia is pursuing a transformation that is arguably even more profound than the discovery of oil itself. While much of the global conversation continues to focus on the Kingdom's diversification efforts under Vision 2030, a quieter yet far more consequential shift is unfolding beneath the surface. Saudi Arabia is no longer asking how to reduce its dependence on oil. Instead, it is asking what the country's next economic operating system should look like.

Economic diversification has traditionally meant expanding into new industries, whether tourism, manufacturing, logistics, mining, or entertainment. A digital economy, however, represents something fundamentally different. Rather than creating another sector alongside existing ones, it reshapes every sector simultaneously. It changes how governments deliver services, how companies produce goods, how entrepreneurs build businesses, how consumers spend money, and ultimately how economic value itself is created.

In this new model, data becomes a productive asset. Algorithms become economic infrastructure. Cloud computing replaces physical limitations. Artificial intelligence evolves from a technological tool into a driver of productivity, competitiveness, and innovation. The economy becomes less dependent on physical resources and increasingly powered by digital capabilities that transcend geography.

Saudi Arabia's ambitions therefore extend well beyond becoming a technology hub or attracting multinational technology companies. The Kingdom is attempting to redesign the foundations of its economy so that digital technologies become embedded across government, finance, healthcare, education, manufacturing, logistics, energy, and commerce. Success will not be measured by the number of technology companies operating in Riyadh or the volume of venture capital invested in startups alone. It will be determined by whether digital technologies become the default mechanism through which economic activity is created, exchanged, and scaled.

This is precisely why Saudi Arabia's digital transformation deserves to be viewed through an economic rather than a technological lens. Around the world, many countries have successfully digitized government services or expanded internet connectivity. Far fewer have attempted to rebuild their entire economic model around digital capabilities.

The Kingdom believes it can become one of them.

Yet ambition alone has never transformed economies. History offers countless examples of countries that invested billions in technology parks, innovation districts, and digital infrastructure without fundamentally changing how their economies functioned. Building a digital economy requires far more than laying fiber-optic cables or launching government applications. It requires rethinking regulation, attracting capital, cultivating entrepreneurial talent, building trust in digital services, encouraging private-sector innovation, and ensuring that digital technologies generate productivity rather than merely convenience.

Saudi Arabia's challenge, therefore, is not simply technological. It is structural.

The Kingdom must prove that digital transformation can become an engine of sustainable economic growth capable of generating new industries, creating high-value employment, increasing productivity, and positioning Saudi Arabia as a global exporter of digital innovation rather than a consumer of imported technologies.

It is an ambition that reaches beyond Vision 2030 itself. It is about defining what the Saudi economy looks like long after oil ceases to dominate global growth.

 

More Than Diversification: Redefining Economic Value

When policymakers first began speaking about economic diversification in Saudi Arabia, the objective appeared relatively straightforward: reduce dependence on oil revenues by expanding sectors such as tourism, mining, manufacturing, entertainment, logistics, and financial services. These industries would create new jobs, attract foreign investment, and generate alternative sources of national income.

A decade later, that conversation has evolved significantly. Today, diversification is increasingly viewed not as an end goal but as one component of a much larger economic transformation. The emergence of artificial intelligence, cloud computing, advanced analytics, and digital platforms has fundamentally altered how wealth is created in the global economy. Competitive advantage is no longer determined solely by natural resources or industrial capacity. It is increasingly shaped by a country's ability to generate, process, and commercialize data.

This shift helps explain why Saudi Arabia's investments in digital infrastructure have accelerated alongside investments in traditional economic sectors. The Kingdom is not merely building new industries; it is building the digital foundations upon which those industries will operate. The distinction is subtle but profound.

A tourism strategy can increase visitor numbers. A digital economy transforms the entire tourism value chain, from digital visas and intelligent transportation systems to AI-powered hospitality services, cashless payments, predictive demand forecasting, and personalized travel experiences. Manufacturing no longer depends exclusively on factories but on connected supply chains, industrial automation, predictive maintenance, and real-time analytics. Financial services become embedded into digital platforms rather than confined to bank branches.

In this sense, digital transformation ceases to be an ICT initiative and becomes national economic policy.

This is one of the defining characteristics of Saudi Arabia's approach. Rather than treating technology as a standalone industry, policymakers increasingly present digital capabilities as horizontal enablers capable of increasing productivity across virtually every sector identified in Vision 2030.

The result is a new understanding of economic value. Instead of asking how many barrels of oil the Kingdom exports, policymakers are beginning to ask how many digital transactions are processed daily, how much private capital flows into technology ventures, how many startups commercialize locally developed innovations, and how effectively data can be transformed into economic output.

Such questions would have seemed peripheral to Saudi Arabia's economic strategy only a decade ago. Today, they sit much closer to its center.

And perhaps that is the clearest indication that Saudi Arabia is pursuing something more ambitious than diversification. It is attempting to redefine the very mechanisms through which economic growth is generated.

Building the Digital Backbone: Why Infrastructure Became Saudi Arabia's New Strategic Resource

Every industrial revolution has depended on infrastructure. The railways powered the first age of industrialization. Electricity transformed manufacturing in the twentieth century. Highways connected national markets and accelerated trade. Today, the infrastructure that determines economic competitiveness is far less visible. It consists of fiber-optic cables buried beneath cities, hyperscale data centers, cloud computing platforms, artificial intelligence clusters, and billions of digital transactions flowing silently through secure networks every day.

Saudi Arabia recognized early that becoming a digital economy would require far more than launching government applications or encouraging online commerce. Digital services can only flourish when supported by an infrastructure capable of processing vast amounts of data securely, reliably, and at scale. In other words, before building digital businesses, the Kingdom first had to build a digital backbone.

That realization has fundamentally shaped Saudi Arabia's digital strategy over the past decade.

Unlike many countries where digital infrastructure evolved gradually through private-sector investments, Saudi Arabia adopted a coordinated national approach. Government entities, regulators, sovereign wealth funds, and global technology companies have worked simultaneously to establish the physical and regulatory foundations of the digital economy. The objective has never been limited to improving internet speeds or expanding telecommunications coverage. Instead, the Kingdom has sought to create an environment where digital businesses can emerge, scale, and compete internationally.

This explains why investments in telecommunications infrastructure have been accompanied by equally significant reforms in digital governance, cybersecurity, cloud regulation, spectrum allocation, and data management. Digital infrastructure, in the Saudi context, is viewed not as a utility but as a productive economic asset capable of attracting investment, reducing transaction costs, and increasing national competitiveness.

The impact of this strategy becomes particularly evident when examining how businesses now operate. A startup launching today in Riyadh enters a fundamentally different environment than one established only ten years ago. Cloud services can be deployed almost instantly. Payment systems are increasingly integrated. Government licensing has become significantly faster. Digital identity solutions simplify customer onboarding, while advanced logistics and communications networks enable companies to reach customers across the Kingdom with unprecedented efficiency.

For entrepreneurs, this infrastructure removes many of the barriers that once slowed business creation. For investors, it reduces operational risk. For multinational corporations, it provides the confidence to establish regional operations capable of serving broader Middle Eastern markets.

In many respects, infrastructure has become Saudi Arabia's most important competitive advantage.

This advantage extends well beyond connectivity. The Kingdom has increasingly positioned itself as a regional destination for cloud computing, recognizing that data storage and processing capacity will become as strategically important in the twenty-first century as ports, highways, and industrial zones were in previous decades.

The arrival of global technology companies reflects this shift. International cloud providers have announced significant investments in Saudi Arabia, encouraged by regulatory reforms, expanding demand, and the government's commitment to developing local digital capabilities. Rather than exporting data abroad, Saudi Arabia is gradually building the capacity to process, store, and analyze information domestically, strengthening both economic resilience and digital sovereignty.

The importance of cloud infrastructure cannot be overstated. Artificial intelligence applications require enormous computing power. Digital banking depends on secure cloud environments. Smart factories generate millions of data points daily. Autonomous transport systems rely on real-time information processing. None of these innovations can scale without robust digital infrastructure operating continuously behind the scenes.

As digital technologies become embedded across every industry, infrastructure itself begins to influence productivity. Faster networks reduce business costs. Secure cloud environments accelerate innovation. Reliable digital identity systems simplify financial transactions. Integrated government platforms reduce administrative burdens. Each improvement may appear incremental, yet together they reshape how economic activity occurs.

This transformation has also altered the relationship between the public and private sectors.

Historically, governments built roads, airports, and power stations while businesses invested in commercial opportunities. In the digital economy, these roles increasingly overlap. Governments establish digital platforms and regulatory frameworks, while private companies build products and services on top of them. The result is a more collaborative model in which public infrastructure creates opportunities for private innovation rather than replacing it.

Saudi Arabia's digital government initiatives illustrate this evolution particularly well. Instead of merely digitizing paperwork, government agencies have developed interoperable digital platforms that businesses can integrate directly into their operations. Entrepreneurs no longer spend weeks navigating administrative procedures that once required multiple physical visits to government offices. Licensing, taxation, customs, and regulatory compliance are increasingly handled through integrated digital systems, allowing companies to devote more resources to growth and innovation.

This seemingly administrative transformation carries profound economic implications. Time, after all, is one of the most valuable resources for any entrepreneur. Reducing bureaucratic friction does more than improve convenience; it lowers the cost of doing business. For startups operating with limited capital and tight timelines, these efficiencies can determine whether a company succeeds or fails.

Infrastructure has therefore become an invisible form of venture capital. Instead of financing individual companies, the government finances the environment in which thousands of companies can emerge.

Perhaps the most striking aspect of Saudi Arabia's digital infrastructure strategy is that it has been designed with future technologies in mind rather than current demand alone. Investments in artificial intelligence, edge computing, high-performance cloud services, cybersecurity, and advanced connectivity anticipate an economy that does not yet fully exist but is expected to emerge over the coming decades.

This long-term perspective distinguishes infrastructure planning from many earlier digital initiatives around the world, which often focused on solving immediate administrative problems. Saudi Arabia is instead attempting to create digital capacity before demand reaches its peak, positioning itself to capture future industries rather than reacting to them after they mature elsewhere.

Yet infrastructure alone cannot produce innovation.

Fiber-optic networks do not create startups. Data centers do not invent new business models. Artificial intelligence platforms do not automatically generate globally competitive companies. They provide the conditions under which innovation becomes possible, but they cannot substitute for entrepreneurship itself.

That is where the private sector enters the story.

As Saudi Arabia's digital foundations have matured, a new generation of startups has begun transforming public investment into commercial opportunity. They are not merely benefiting from the Kingdom's digital transformation; increasingly, they are becoming the mechanism through which that transformation reaches consumers, businesses, and global markets.

The digital backbone may have been built by national strategy, but its true economic value will ultimately be measured by the companies that grow upon it.

The Startup Layer: Where National Strategy Meets Entrepreneurial Innovation

Governments can build infrastructure. They can modernize regulations, invest in artificial intelligence, establish cloud regions, and digitize public services. Yet history has consistently shown that governments rarely create the innovations that transform everyday economic life. Those breakthroughs almost always emerge from entrepreneurs who recognize market inefficiencies long before policymakers do.

Saudi Arabia appears to understand this distinction. While much international attention has focused on the Kingdom's multi-billion-dollar investments in digital infrastructure and flagship projects such as NEOM, an equally significant transformation has been unfolding within its entrepreneurial ecosystem. Over the past decade, startups have evolved from peripheral players into one of the principal instruments through which the Kingdom's digital ambitions are being translated into commercial reality.

This shift represents a fundamental change in how economic development is being pursued.

For decades, economic growth in Saudi Arabia was largely driven by public expenditure. Government investments created industries, generated employment, and stimulated private activity. Today's digital economy, however, operates according to different rules. Innovation moves too quickly to be directed exclusively through public institutions. Consumer preferences evolve faster than regulation. Technologies become obsolete within years rather than decades. Under these conditions, entrepreneurship becomes not merely desirable but indispensable.

The Kingdom's role, therefore, has gradually evolved from being the primary driver of economic activity to becoming an enabler of entrepreneurial innovation.

This philosophy is increasingly visible across the Saudi startup landscape.

Rather than attempting to build digital services directly, public institutions have concentrated on creating the conditions in which private companies can solve market problems more efficiently. The result is an ecosystem where government provides the infrastructure, regulatory certainty, and access to capital, while entrepreneurs compete to create scalable solutions for consumers and businesses alike.

It is a relationship that has become one of the defining characteristics of Saudi Arabia's digital transformation.

Perhaps nowhere is this more evident than in electronic commerce.

Only a decade ago, launching an online retail business in Saudi Arabia presented significant logistical and operational challenges. Payment systems remained fragmented. Small businesses struggled to establish digital storefronts. Inventory management, shipping integration, customer analytics, and marketing tools were often inaccessible or prohibitively expensive for entrepreneurs.

Today, much of that complexity has disappeared.

Companies such as Salla and Zid have fundamentally changed how commerce operates across the Kingdom. Rather than simply providing website-building software, these platforms have developed integrated ecosystems that allow thousands of small and medium-sized enterprises to establish digital businesses with unprecedented speed. Payments, logistics, inventory management, marketing automation, customer engagement, and analytics are increasingly delivered through unified digital platforms, lowering the barriers to entrepreneurship for an entirely new generation of business owners.

In doing so, these companies have accomplished something larger than technological innovation. They have democratized access to entrepreneurship itself.

A similar transformation has occurred within financial technology.

Traditional banking systems often struggle to serve rapidly evolving digital businesses whose operational models differ significantly from conventional enterprises. Fintech startups have emerged precisely because they can respond more quickly to changing customer expectations.

Companies such as Tamara, which pioneered the rapid adoption of Buy Now, Pay Later (BNPL) services across the Gulf, have redefined consumer finance for younger generations accustomed to seamless digital experiences. Rather than viewing finance as a standalone banking product, these companies have embedded financial services directly into digital commerce, shortening purchasing journeys and expanding access to credit.

The significance of this innovation extends beyond consumer convenience.

Embedded finance fundamentally changes how money circulates within the economy. Transactions become faster, merchants experience improved cash flow, consumers gain greater purchasing flexibility, and digital commerce accelerates. What appears to be a simple payment option ultimately increases economic activity across multiple sectors simultaneously.

Equally transformative has been the emergence of Saudi startups specializing in artificial intelligence.

While much global discussion surrounding AI continues to revolve around large language models and consumer-facing applications, several Saudi companies have chosen a different path, focusing on enterprise solutions tailored to regional markets.

Companies such as Mozn have demonstrated how artificial intelligence can address highly specialized challenges in financial crime detection, compliance, fraud prevention, and risk management. Their success illustrates an important evolution within Saudi entrepreneurship. Rather than replicating Silicon Valley consumer applications, an increasing number of Saudi startups are developing technologies designed to solve complex business and institutional problems.

This transition from consumer applications to enterprise technology represents a critical milestone in any innovation ecosystem.

It indicates that entrepreneurship is beginning to create intellectual property rather than simply adapting existing business models.

A similar trend can be observed in companies like Lucidya, whose artificial intelligence platform enables organizations to analyze Arabic-language digital conversations across social media and online channels. By developing technologies specifically optimized for Arabic, Lucidya addresses a challenge largely overlooked by many global software providers.

Its competitive advantage lies not merely in technology, but in contextual understanding.

This highlights another defining characteristic of Saudi Arabia's startup ecosystem. Increasingly, local companies are identifying opportunities that international competitors cannot easily replicate because they require deep familiarity with regional languages, consumer behavior, regulatory frameworks, and business culture.

In many ways, localization itself has become a strategic advantage.

The construction and industrial sectors offer another compelling example.

Saudi Arabia's unprecedented investment in megaprojects has created demand for digital solutions capable of improving safety, productivity, and operational efficiency. Companies such as WakeCap have responded by integrating wearable technologies and real-time analytics into construction sites, enabling project managers to monitor workforce movements, improve safety standards, and optimize project execution through data-driven insights.

These innovations may appear highly specialized, yet their cumulative economic impact is substantial.

Construction productivity influences infrastructure delivery. Infrastructure affects logistics. Logistics shapes manufacturing competitiveness. The ripple effects extend throughout the broader economy.

The same pattern is emerging across healthcare, education, logistics, cybersecurity, climate technology, and industrial automation.

They identify inefficiencies invisible to large institutions and transform them into scalable business opportunities.

That capacity for experimentation may ultimately become one of Saudi Arabia's greatest competitive advantages.

Unlike traditional economic development strategies, which often depend upon large industrial investments with long implementation cycles, startups compress innovation into months rather than years. New products are tested rapidly, customer feedback is incorporated continuously, and successful models scale across markets with remarkable speed.

This entrepreneurial agility has become increasingly important as digital technologies evolve faster than regulatory frameworks can adapt.

Recognizing this reality, Saudi Arabia has invested heavily not only in startups themselves but in the ecosystem surrounding them.

Events such as LEAP have evolved into global platforms connecting founders with venture capitalists, multinational technology companies, policymakers, and institutional investors. Initiatives led by Monsha'at, the National Technology Development Program (NTDP), and innovation hubs such as The Garage have sought to reduce many of the structural obstacles traditionally associated with entrepreneurship, including access to funding, mentorship, technical expertise, and international networks.

The Public Investment Fund has further reinforced this momentum by channeling significant capital into technology-focused initiatives and attracting global venture investors to the Kingdom.

The cumulative effect is becoming increasingly visible. Saudi Arabia is no longer merely producing successful startups. It is beginning to produce an innovation economy. A startup ecosystem measures the number of companies created.

An innovation economy measures how effectively those companies reshape productivity, generate intellectual property, attract global capital, and create entirely new industries.

Saudi Arabia appears increasingly focused on the latter.

Yet becoming the Middle East's first truly digital economy will require more than a vibrant startup ecosystem. It will require demonstrating that digital technologies can transform not only new companies, but also traditional industries that continue to account for the overwhelming majority of national output.

The next phase of Saudi Arabia's transformation, therefore, may prove to be its most difficult: extending digital innovation beyond startups and embedding it into the wider economy, from manufacturing and logistics to healthcare, tourism, mining, and energy itself.

 

 

Co-Founder & CTO Klivvr: AI Has Become the Cornerstone of Fintech

Mohamed Ramzy

 

Egypt's fintech sector is undergoing a period of rapid transformation, driven by the expansion of digital transformation, growing adoption of non-banking financial services, and continuous improvements to the regulatory landscape. These developments have enabled startups to introduce increasingly innovative solutions that address the evolving needs of both consumers and businesses.

Amid these changes, competition among fintech companies is no longer limited to offering payment or financing services. It has expanded to include the use of artificial intelligence and data analytics to build integrated financial platforms that deliver more seamless and personalized user experiences.

Klivvr is one of the companies embracing this shift. In a relatively short period, it has evolved from a digital financial services platform into a comprehensive financial ecosystem that combines payments, consumer finance, cards, and intelligent financial services, with technology serving as the primary driver of its growth.

In this interview, Sharikat Mubasher spoke to Omar Sherif, Co-founder and Chief Technology Officer of Klivvr, who discussed the company's growth trajectory, the role of artificial intelligence in shaping its products, the impact of support from Orascom Financial Holding, as well as his outlook on the future of fintech and Klivvr's expansion plans.

 

Klivvr has grown rapidly in a short period. How would you assess the company's performance today?

Since launching Klivvr, our objective has been to build a customer base driven by genuine engagement rather than simply increasing the number of registered users. We have focused on developing services that make the app an essential part of customers' everyday financial lives, and that strategy has clearly translated into strong usage metrics.

Today, the platform serves more than 700,000 users, including approximately 250,000 monthly active users, while around 25,000 customers use the app every day. We consider these figures far more meaningful than the total number of registered users because they reflect the extent to which customers rely on the platform for their daily financial transactions.

Going forward, we will continue expanding our user base while enhancing our services, all while maintaining the high-quality user experience that defines Klivvr.

 

Klivvr is backed by Orascom Financial Holding. How has this support accelerated the company's growth?

Being part of Orascom Financial Holding, together with the involvement of Onsi Sawiris as a co-founder, has added tremendous value to Klivvr since its inception. This goes beyond strengthening customer confidence; it has also provided us with invaluable strategic business expertise.

His continued participation in discussing the company's strategy, combined with his extensive network, has helped accelerate our growth and opened up new opportunities for Klivvr.

We see this relationship as much more than a financial investment. It is a genuine strategic partnership that actively contributes to building and developing the company.

 

Klivvr aims to build a fully integrated financial platform. How have the company's services evolved?

From the outset, our vision was never to offer a single service, whether in payments or financing. Instead, we set out to build a comprehensive financial ecosystem that addresses customers' diverse financial needs through one application.

The launch of our payment cards marked an important milestone in driving daily engagement with the platform. The cards now serve as a payment tool alongside our consumer finance services, enabling users to manage a significant portion of their financial activities within a single platform.

We are also preparing to launch a new feature that will allow customers to access their approved consumer finance credit limit directly through their cards, once we receive the necessary regulatory approvals.

 

Artificial intelligence has become a major focus across the fintech industry. How is Klivvr leveraging AI?

Artificial intelligence is now one of our top investment priorities because it has become a fundamental component of financial services improvement and customer experience enhancement.

We use AI technologies to deliver a more personalized experience for every user by analyzing financial behavior and recommending products and offers that best match individual needs.

AI also plays a key role in assessing creditworthiness and managing risk, helping us make better financing decisions while reducing default rates. In addition, these technologies support our internal teams by improving operational efficiency and accelerating product development.

From our perspective, artificial intelligence will become the cornerstone of the fintech industry over the coming years because of its ability to enhance efficiency while delivering faster, smarter, and more accurate financial services.

 

How do you view the growth opportunities in the Egyptian market?

The Egyptian market remains our largest growth opportunity. We believe the fintech sector is still in its early stages, and there are broad customer segments that have yet to benefit fully from digital financial services.

That is why we have invested heavily in building a robust technology infrastructure that enables us to scale quickly and efficiently within Egypt, while continuously developing products and services that meet customers' evolving needs.

 

What about Klivvr's plans to expand beyond Egypt?

Regional expansion is certainly part of our long-term strategy, but it is not our immediate priority. For now, our focus remains on achieving our objectives within the Egyptian market.

When we decide to enter new markets, expansion will not be pursued for its own sake. Instead, we will adopt the model that creates the greatest value, whether through organic growth, strategic partnerships, or acquisitions, depending on the characteristics of each market and the opportunities it presents.

 

How do you see Klivvr's future as the fintech industry continues to evolve rapidly?

Over the coming period, we will continue investing in technology and product innovation while expanding our customer base and strengthening our position in the Egyptian market.

We firmly believe that the future of financial services will be increasingly driven by data and artificial intelligence. That is why we continue investing in these technologies to deliver smarter, more efficient, and more user-friendly solutions that enhance the customer experience and support Klivvr's long-term growth.

 

Translation by: Ghada Ismail

What Do We Mean by a Capital Stack?

Ghada Ismail

 

Imagine you're building a skyscraper. Every floor relies on the strength of the one beneath it. Startup financing works pretty much the same way. A business isn't funded by one cheque or one investor; it is built layer by layer using different types of capital, each with its own level of risk, reward, and priority.

That layered structure is known as the capital stack, and it's one of the most important concepts every founder should understand before raising money.

 

Think of a capital stack like a layered cake

Let’s say you're building a company worth SAR 10 million. The money that financed that company didn't necessarily come from one source.

Instead, it may have been assembled from different layers:

  • Founders' own money 
  • Friends and family 
  • Bank loans 
  • Venture capital 
  • Government financing 
  • Revenue generated by the business 

Together, these funding sources form the company's capital stack.

In short, a capital stack is the combination of all the money a business uses to finance its operations and growth.

The order of these layers also determines who gets paid first if the company is sold or liquidated.

 

Why does the order matter?

Because not every investor takes the same level of risk, those who take less risk usually receive lower returns but get paid first. While those who take the biggest risk expect higher returns but are paid last.

A simplified capital stack looks like this:

  1. Senior Debt 
  2. Junior or Mezzanine Debt 
  3. Preferred Equity 
  4. Common Equity (Founders and shareholders) 

The higher you are in the stack, the safer your investment.

The lower you are, the greater the risk, but also the potential reward.

 

Breaking down each layer

Senior Debt

This is usually the safest form of financing. Think of bank loans or financing from traditional lenders. Because these lenders expect repayment regardless of how well the business performs, they often require collateral and receive priority if anything goes wrong. The trade-off? Interest rates are generally lower because the risk is lower.

Mezzanine Debt

This sits between debt and equity. Mezzanine financing is riskier than bank debt but safer than equity. It often comes with higher interest rates and sometimes gives lenders the option to convert part of the loan into company shares later. Growing companies sometimes use mezzanine financing when they need more capital but don't want to dilute ownership too much.

Preferred Equity

Preferred shareholders own part of the company but receive special rights. For example, they may get paid before ordinary shareholders when dividends are distributed or if the company is acquired. Many venture capital firms invest through preferred shares because they offer additional protections while still allowing investors to benefit from future growth.

Common Equity

This is where founders, employees with stock options, and ordinary shareholders sit. They own what's left after everyone above them has been paid. That sounds risky, but if the company becomes highly successful, common shareholders often enjoy the largest financial upside.

That's why startup founders are willing to take this position.

 

A startup example

Imagine a Saudi startup raises SAR 12 million to expand.

The funding might look like this:

  • Founders invest SAR 2 million 
  • A bank provides SAR 3 million 
  • A venture capital fund invests SAR 7 million 

The capital stack now contains both debt and equity.

If the startup eventually succeeds and is sold for SAR 100 million, everyone gets paid according to their position in the stack. If the company struggles, the bank is usually repaid first, while founders are last in line.

 

Why founders should care

Many entrepreneurs focus only on how much money they can raise, while experienced founders think about where that money comes from. It’s also important to know that every financing option changes the capital stack. Too much debt may increase repayment pressure. Meanwhile, giving away too much equity reduces ownership and future upside. So, the best capital stack is the one that balances growth with financial flexibility.

As startups mature, their capital stacks often become more sophisticated, combining venture capital, venture debt, revenue-based financing, government programs, and traditional lending.

Choosing the right mix can lower financing costs while preserving founder control.

 

To Wrap Things Up…

A capital stack isn't just a finance term; it's rather a roadmap showing who has invested in your company, how much risk each party has taken, and who gets paid first when value is created.

For founders, understanding the capital stack means making better fundraising decisions instead of simply accepting the first available source of capital.

After all, raising money isn't just about getting funded. It's about building the right financial foundation for long-term growth.

When AI lies: How startups can defend themselves from deepfake attacks

Noha Gad

 

Artificial intelligence is making business faster, smarter, and more efficient, paving the way for groundbreaking developments in recent years. Though most innovations have been positive, the rise of AI has also led to the emergence of deepfakes that are used for more harmful purposes, including fraud and deception.

Deepfake attacks can target executives, finance teams, employees, and even customers, leading to financial losses, reputational damage, and security breaches, representing a business risk that can manipulate decisions. That is why it is becoming increasingly important for businesses to understand how these attacks work and how to protect themselves from them.

 

What are deepfake attacks?

A deepfake attack is a cyber-enabled deception where AI creates or alters audio, video, or images to convincingly impersonate a real person. Creating a deepfake is a complex process requiring vast amounts of data and computing power to help AI learn how to replicate the person's voice, appearance, and mannerisms. These digitally altered likenesses have the potential to reshape public opinion, damage reputations, and even sway political landscapes.

Generative adversarial networks (GANs) are clear examples of deepfakes. A GAN can be thought of as two AI systems in a digital tug-of-war. One AI, the generator, tries to generate fake content that looks real. The other, the discriminator, judges whether the content is real or fake. As the process iterates countlessly, each round makes the fake content more and more difficult to distinguish.

Deepfakes are at a crossroads between being a remarkable technological breakthrough and acting as a tool for deception. On one side, they offer exciting possibilities for the creative industries, such as filmmaking, gaming, and virtual reality. On the other side, their potential for abuse in spreading misinformation or malicious content cannot be ignored.

 

Why are startups especially exposed to deepfake attacks?

Startups need to treat deepfake attacks as a real business issue from the beginning, not something to address only after an incident happens. Unlike larger companies, startups usually have fewer layers of review. A fake message, voice note, or video from a founder, investor, or senior leader can be enough to trigger an urgent transfer, share sensitive data, or approve an action without enough checks.

Founders and executives usually share a lot of content across social media, interviews, webinars, and podcasts, which gives attackers material to imitate their voice, face, or style of speaking. At the same time, many startups do not yet have strong security policies or dedicated training, making them easier targets.

 

How can startups prepare for a deepfake attack?

The best defense against deepfake attacks is a mix of people, process, and technology. Companies should require multi-factor authentication, use callback verification for sensitive requests, and set clear approval rules for payments, data access, and executive instructions. Auditing the AI tool stack is a primary step to get ready and prevent deepfake attacks. Startups must find out the tools that teams actually use, as every voice note or video uploaded to these apps can be at risk of becoming training data for someone’s future scam. 

Startups should also require multi-factor authentication, use callback verification for sensitive requests, and set clear approval rules for payments, data access, and executive instructions. Employee training is also essential, as teams need to know how to spot warning signs, such as urgent messages, unusual tone or phrasing, and requests that bypass normal procedures. 

Building a response plan is another key step to prevent deepfake attacks. The plan should define who handles the issue, how it gets escalated, and how the company communicates internally and externally if a fake message or video spreads. It also helps to prepare templates in advance for internal alerts and public clarification.

Founders and early employees should be extra cautious about messages that claim to come from investors, partners, or executives. A small startup can lower its risk significantly by creating a culture where verification is normal, and no one feels pressured to act quickly without checking first.

Deepfake attacks are no longer a distant threat or a problem reserved for large corporations. As AI becomes more accessible, startups and businesses of all sizes must assume that fake audio, video, and images can be used to impersonate trusted people and manipulate critical decisions. By combining employee awareness, clear verification procedures, strong authentication, and a prepared response plan, startups can build a much stronger defense against deepfake attacks.

Artificial Intelligence Appreciation Day: How Saudi Arabia Turned AI into a National Mission

Ghada Ismail

 

A decade ago, artificial intelligence was largely viewed as a futuristic technology discussed in research laboratories and Silicon Valley boardrooms. Today, it writes code, detects diseases, powers government services, personalizes shopping experiences, and helps businesses make decisions in seconds. AI has rapidly evolved from a niche innovation into a transformative force that is reshaping industries and economies across the globe.

Every year on 16 July, Artificial Intelligence Appreciation Day celebrates these technological advances and the people driving them forward. Yet for Saudi Arabia, the occasion represents something even more significant. It is an opportunity to reflect on how artificial intelligence has become a central pillar of the Kingdom's economic transformation, driving innovation, attracting global investment, and creating entirely new industries under Vision 2030.

Rather than simply adopting AI technologies developed elsewhere, Saudi Arabia has pursued a far more ambitious goal: building an ecosystem where artificial intelligence can be developed, governed and commercialized at scale. In just a few years, the Kingdom has laid the foundations for an AI-powered economy through national strategies, digital infrastructure, talent development and partnerships with some of the world's leading technology companies.

 

From Vision 2030 to an AI Economy

Saudi Arabia's AI ambitions are rooted in Vision 2030, the national blueprint launched to diversify the economy beyond oil and position innovation at the heart of future growth. While digital transformation has long been a priority, artificial intelligence has evolved into one of the Kingdom's most strategic investments, underpinning everything from government services and healthcare to finance, manufacturing, and education.

A defining milestone came in 2019 with the establishment of the Saudi Data and Artificial Intelligence Authority (SDAIA), which was tasked with leading the Kingdom's AI and data agenda. The following year, the launch of the National Strategy for Data and AI (NSDAI) provided a comprehensive roadmap for developing AI capabilities, attracting investment, fostering innovation and creating a globally competitive digital economy.

Since then, Saudi Arabia has consistently demonstrated that AI is not merely a technology initiative but a national development strategy. The Kingdom has introduced policies to encourage innovation, developed governance frameworks for the responsible use of AI and invested heavily in the digital infrastructure needed to support increasingly sophisticated technologies.

This long-term commitment has translated into measurable international recognition. Saudi Arabia ranked first globally in the Government Strategy pillar of Tortoise Media's Global AI Index, an assessment that measures the strength of national AI policies, governance structures, public investment, and implementation. The ranking reflects more than ambitious targets. It recognizes the Kingdom's establishment of SDAIA, the rollout of the National Strategy for Data and AI, dedicated AI governance frameworks, sustained investment in digital infrastructure, and coordinated efforts to embed AI across government and industry. Together, these initiatives have positioned Saudi Arabia among the world's most proactive governments in developing a national AI ecosystem.

 

Saudi Arabia's AI by the Numbers

The scale of Saudi Arabia's ambitions is reflected in both its investments and expected economic impact. According to PwC, artificial intelligence is projected to contribute US$135.2 billion to the Kingdom's economy by 2030, equivalent to approximately 12.4% of GDP, making it the highest projected AI-driven economic contribution among Middle Eastern economies and one of the highest globally. Since establishing the Saudi Data and Artificial Intelligence Authority (SDAIA) in 2019, the Kingdom has launched the National Strategy for Data and AI (NSDAI), introduced the Arabic large language model ALLAM, established HUMAIN to accelerate AI infrastructure and innovation, and expanded AI applications across healthcare, finance, education, logistics, manufacturing, and government services. Alongside these initiatives, Saudi Arabia has introduced AI ethics principles and governance frameworks, demonstrating that its AI agenda extends well beyond technology adoption to encompass policy, talent development, infrastructure, and long-term economic transformation.

 

Saudi Startups Are Driving the Next Wave

Government initiatives may have laid the foundation, but Saudi Arabia's startup ecosystem is increasingly becoming one of the strongest drivers of AI innovation.

A growing number of startups are demonstrating that the Kingdom is moving beyond AI adoption to AI creation. Rather than simply integrating off-the-shelf technologies, these companies are developing solutions tailored to regional markets and real business challenges.

Mozn has emerged as one of Saudi Arabia's leading AI companies, using machine learning to combat financial crime, strengthen compliance and support smarter risk management for financial institutions. Lucidya has built one of the region's most advanced AI-powered customer intelligence platforms, helping businesses analyze Arabic-language conversations across social media and digital channels to better understand consumer behavior.

Meanwhile, Intelmatix is applying artificial intelligence to enterprise decision-making, enabling organizations to optimize operations and improve strategic planning through predictive analytics. Companies such as Salla and Zid are also embedding AI into e-commerce platforms, while startups across healthcare, logistics, cybersecurity and retail continue introducing AI-powered products designed specifically for regional markets.

 

The Next Frontier Is Trust

As artificial intelligence becomes increasingly sophisticated, experts believe the next stage of AI adoption will depend less on algorithms themselves and more on the quality, security, and resilience of the data that powers them.

According to Tim Pfaelzer, Senior Vice President and General Manager for EMEA at Veeam, organizations are entering what he describes as the "agentic era," where AI systems are evolving beyond simple assistants into autonomous digital workers capable of making decisions and performing tasks with minimal human intervention.

"AI is revolutionizing how organizations unlock value from their data, providing instantaneous insights and uncovering opportunities that were previously out of reach," Pfaelzer says.

He believes this shift is fundamentally changing how businesses operate.

"These agents are becoming autonomous, 24/7 digital workforces, scaling productivity and accelerating decision-making."

The scale of investment reflects this growing confidence. According to Pfaelzer, hyperscale technology companies have collectively invested more than US$650 billion to build the infrastructure supporting the next generation of AI innovation. At the enterprise level, adoption is accelerating rapidly, with 88% of organizations already piloting AI agents across their technology environments.

Yet despite this enthusiasm, readiness remains a significant challenge.

According to Veeam's research, only around 7% of organizations currently possess the foundational capabilities required to be genuinely AI-ready.

For Pfaelzer, the problem is not artificial intelligence itself—it is the quality of the data feeding these systems.

"The lack of visibility into data can cause AI models and agents to act on incomplete, outdated or inaccurate information, leading to unreliable outcomes at machine speed."

To address this challenge, Pfaelzer argues that organizations must establish what he describes as a "trust layer" built on complete data visibility, governance and resilience.

"By ensuring AI agents are powered by secure, accurate and readily recoverable data, businesses can unlock AI's full potential without allowing it to become their Achilles' heel."

For Saudi Arabia, this approach aligns closely with its broader AI strategy, which emphasizes responsible innovation alongside rapid technological advancement. As the Kingdom continues expanding AI adoption, building trustworthy and resilient data ecosystems may prove just as important as developing increasingly powerful AI models.

 

Celebrating Progress While Preparing for the Future

Artificial Intelligence Appreciation Day is often viewed as a celebration of technological breakthroughs. Saudi Arabia's story offers a broader and more compelling perspective.

The Kingdom's AI journey demonstrates that meaningful progress requires far more than sophisticated algorithms or headline-grabbing investments. It depends on long-term national planning, modern digital infrastructure, responsible governance, strategic partnerships and, above all, people capable of transforming innovation into real economic and social value.

Over the past several years, Saudi Arabia has methodically laid these foundations. Through Vision 2030, it has established national AI strategies, built world-class infrastructure, nurtured a vibrant startup ecosystem, attracted global technology leaders and accelerated AI adoption across sectors that directly affect the lives of millions of people.

The next phase of this journey will likely be defined not by the size of AI models or the speed of technological breakthroughs, but by how effectively artificial intelligence improves productivity, enhances public services, empowers businesses, and creates sustainable economic growth.

As the world marks Artificial Intelligence Appreciation Day, Saudi Arabia is celebrating more than the rise of a transformative technology. It is celebrating the emergence of an AI ecosystem built with a long-term vision; one that is positioning the Kingdom not simply to participate in the global AI revolution, but to help shape its future.