Talhouni: 35% of Nuwa Capital portfolio is in Saudi Arabia

Sep 15, 2025

Kholoud Hussein  

 

Dubai and Riyadh-based venture capital firm Nuwa Capital is an investment platform aims to redefine the relationship between founders and capital by providing a progressive founder-centric approach to invest in emerging markets.

Sharikat Mubasher meets Khaled Talhouni, the Managing Partner of Nuwa Capital, to know more about Nuwa Capital’s main objectives in enhancing the entrepreneurship ecosystem in the MENA region, share insights on the targeted startups over the coming period, and discuss the company's future expansion plans in Saudi Arabia.

 

What are Nuwa Capital’s main objectives?

Nuwa Capital is an investment platform focused on investing in the innovation and entrepreneurship ecosystem MENA and Turkey. Primarily we invest in founders building companies that are reshaping their industries and solving for large and systemic problems in our economies. 

Through our $100 million fund (Nuwa Venture Fund I), we support early-stage startups to build successful businesses in the markets they operate in, while also exploring growth opportunities in regional markets. 

We are sector agnostic and have made investments across various sectors including foodtech, new age commerce, and fintech. 35% of our investments have been in Saudi headquartered companies. 

 

How does Nuwa Capital help grow startups across the Middle East?

The concept of building bridges is fundamental to how we operate. As investors, we want to see startups from the region, not limit themselves to just their home markets, but expand across the region and beyond.  The region’s startup ecosystem is at a stage where we need to scale beyond borders and we believe that we are on the cusp of seeing our founders go from the Middle East to the world. 

We don’t focus only on investments, but on building thriving businesses that can reshape the economies they operate in. Beyond capital, our portfolio companies benefit from our Value Creation offering where we provider founders with subject matter expertise through dedicated subject matter experts in technology, product, recruitment, marketing etc to unlock growth potential and streamlined operations

Lastly, we explore ways to create value for our Limited Partners (LPs) and startups by enabling opportunities for them to benefit from each other.

 

How about the company’s business in Saudi Arabia?

We not only have our roots in Saudi Arabia, but the majority of our portfolio is based there. We are anchored by a number of Saudi based institutions, corporates and high net-worths/family offices

In 2024 we have plans to aggressively deploy capital from our $100 million fund and Saudi startups are on the top of our list. We will also explore opportunities for follow-on investments in our existing portfolio as they continue to scale both regionally and locally in KSA

 

Who are Nuwa Capital’s top startups in Saudi Arabia? And who are the targeted startups over the coming period?

We’ve invested in a number of companies in Saudi Arabia including such companies as Eyewa, Calo, Raqamyah, Edfa Pay, Speero and others. Besides that a number of our startups are leveraging our local expertise to make their entry into Saudi Arabia, the region’s largest economy.

Founders at all stages recognise the significant growth opportunity in the Kingdom, aligned with its economic diversification agenda and the leadership’s vision to shape a digital economy. 

While we can’t disclose startups we plan to invest in over the coming period, we can tell you that we remain extremely bullish on the market. Beyond early stage investing, we have recognised significant gaps in capital availability for Series B and beyond companies. Growth stage funding remains a major challenge across the region and Saudi Arabia will attract bigger deals in 2024 as valuations moderate and investors seek new exit paths. 

 

What are the company’s plans for 2024? And what are the expected investments?

Since our launch in 2020, we’ve deliberately focused on early-stage companies and did not rush into making investments. This was due to rising valuations and unsustainable business models in the market. Today we have approximately 60% of our fund to be deployed and in 2024, you’ll see us being much more active in the market. 

We’ve also been analysing the gaps in the market with regards to capital flow. Across the region, data shows that the largest investments are made in early-stage companies. Growth stage businesses on the other hand have limited access to funding, given that there are few players who write bigger cheques. While we already make follow-on investments in existing portfolio companies, we will also explore later stage investment opportunities. 

Lastly, 2024 for Nuwa Capital will be about building bridges. How can we as a firm, take regional startups, into new markets. This includes helping innovative companies enter Saudi Arabia, while taking Saudi entrepreneurs to the region and the rest of the world. True growth can be achieved only by scaling in new markets and we are well positioned to unlock this for our portfolio. 

 

What are the challenges facing Nuwa Capital in the Saudi market? Is there a plan to have a branch in Saudi Arabia?

We do have a presence in KSA through our partners in Alfaisaliah Group and a team on the ground in the kingdom.

 

Does the Saudi startup ecosystem see a paradigm shift?

There’s never been a more exciting time to startup in Saudi Arabia. This is primarily because of the environment that the leadership has enabled. Today it’s much easier to set up a business, attract talent and build for large regional problems from Saudi Arabia. It’s no surprise that Saudi Arabia attracted the most startup capital in the last year. 

In terms of a paradigm shift, we believe that more founders will start to move to the Kingdom. We are also seeing the emergence of Saudi national talent, including women, whether they are fantastic coders or world-class operators who can build thriving businesses. 

Furthermore, thanks to partners such as SVC and Jada fund of funds, Saudi attracted the highest amount of venture capital in the MENA market for the first time since records have been created. This is a critical milestone in the development of both the Saudi and regional ecosystem

 

What are the Saudi sectors that might witness a growth in startups over the coming period?

Fintech is one sector where we expect to see a number of opportunities. The Central Bank has set up a world-class system to allow for fintech founders to build new products for the market. We are excited about the digitalisation of financial services in the Kingdom, whether it is for everyday transactions, investments or just regular savings. 

As technology seeks to transform large traditional industries, real estate and property is another one where we’ll see change. The Kingdom has a significant gap in housing and hotel availability to manage the influx of new residents, business visitors and tourists. This is where startups like Silkhaus are working to build the short-term rentals sector. 

We also expect to see growth in SaaS businesses as entrepreneurs build solutions for local challenges. Similarly next gen commerce businesses like Eyewa and Homzmart will thrive as consumer spending increases and the overall economy continues to grow. 

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AI-Native Startups: The New Breed of Companies Built Directly on Intelligence

Kholoud Hussein

 

A new category of startups has started dominating global tech conversations: AI-native startups. Unlike traditional companies that add artificial intelligence as a feature, these startups are built entirely around AI from day one—their core product, business model, and operations all depend on machine intelligence. They don’t use AI as an enhancement; they use it as their foundation.

As the world moves deeper into the era of automation and generative models, AI-native startups are becoming one of the fastest-growing segments in the innovation economy. Their rise mirrors the early days of cloud-native companies, which emerged a decade ago and quickly redefined software development. But AI-native startups represent an even more disruptive shift—one that touches every sector, from finance and logistics to healthcare and digital media.

This new model raises important questions: How exactly do AI-native companies operate? Are they profitable? How quickly are users adopting them? And what does their presence look like in the MENA region?

 

What Makes a Startup “AI-Native”?

An AI-native startup integrates artificial intelligence into the very fabric of its value proposition. AI is not a tool—it is the product’s engine.

Instead of building software that performs a set of fixed tasks, these companies build systems that learn, adapt, and improve with every interaction. Their technology stacks are centered around large language models (LLMs), predictive algorithms, or autonomous decision-making engines.

An AI-native product might write code, diagnose a disease, optimize supply chains, generate marketing campaigns, detect fraud, or run an entire business workflow without human intervention. The more data it processes, the smarter and more efficient it becomes.

This architecture allows AI-native startups to scale quickly. They don’t need large teams or massive infrastructure. Their main assets are data, algorithms, and computational power.

 

How These Companies Operate in the Market

AI-native startups break the traditional build-test-iterate cycle. Instead of hard-coding features, they train and refine models. Their speed of execution is measured not by product releases but by how fast the system learns.

Internally, these startups operate with leaner teams. A product that once required 50 engineers might now be developed by 6 people supported by an AI-powered development pipeline. Sales teams use AI agents. Customer service is automated. Even marketing strategies are generated and tested through intelligent systems.

Their business models tend to follow patterns such as:

• Usage-based pricing – charging customers per output, like generations or transactions
• Subscription to an intelligent assistant – offering AI copilots for specialized industries
• API-first platforms – enabling other companies to plug into their intelligence layer
• Workflow automation – charging for processes the AI takes over

As a result, AI-native startups often have higher margins, lower operational costs, and faster product cycles than traditional software companies.

 

User Adoption Is Growing at Unprecedented Speed

Consumers and enterprises are adopting AI-native products faster than any technology wave since smartphones. The shift is driven by three main forces:

1. AI solves real, costly problems

From logistics failures to expensive medical diagnostics, AI systems remove inefficiencies that humans alone struggle to fix.

2. AI feels intuitive to use

Natural-language interfaces have lowered the barrier. You don’t need technical skills to interact with an AI assistant—you just talk to it.

3. Productivity gains are immediate

Companies experience measurable improvements within weeks. Costs fall, processing becomes faster, and output quality improves.

According to global surveys, over 70% of enterprises worldwide plan to increase their AI spending in 2026, with a significant share specifically targeting AI-native solutions rather than traditional AI tools.

 

Are AI-Native Startups Profitable?

AI-native companies benefit from a cost structure that grows more efficiently as they scale. Unlike conventional SaaS platforms that face rising customer support and development costs, AI models actually perform better with volume.

However, profitability depends on two factors:

• How efficiently the startup manages compute costs

Running large models can be expensive, especially at early stages. Well-built AI-native startups avoid unnecessary model training, compress their models, or specialize in niche use cases to reduce GPU dependency.

• How strong their data advantage becomes

Data is the defensible moat. AI-native startups that secure unique, domain-specific data sets become exponentially more valuable and harder to replicate.

When these two conditions align, AI-native startups often reach profitability far earlier than traditional tech companies. Several global AI-native players hit break-even within 12–18 months—something unheard of in the SaaS world.

 

The Future of AI-Native Companies

The next wave of AI-native startups will not simply automate tasks—they will automate entire business functions. Finance departments, HR operations, customer support centers, and logistics planning may eventually be run by autonomous, AI-orchestrated systems with minimal human intervention.

Industry analysts expect that by 2030, over 30% of new global startups will be AI-native by default, a trend driven by the falling cost of computing and the rise of developer-friendly AI infrastructure.

These companies will not replace humans; they will redefine roles. Employees will shift from operational tasks to oversight, strategy, and creative problem-solving.

 

AI-Native Startups in the MENA Region

The MENA region—especially the UAE and Saudi Arabia—is emerging as one of the most promising markets for AI-native companies. Major national strategies are fueling investment, including:

  • Saudi Arabia’s National Strategy for Data and AI (NSDAI)
  • The UAE’s National Artificial Intelligence Strategy 2031
  • Expanding sovereign wealth fund participation in AI ventures

Dozens of emerging players are already gaining traction in fintech, logistics, retail, cybersecurity, and enterprise AI.

Saudi Arabia, in particular, is positioning itself to become a global AI hub by 2030. The Kingdom’s young and tech-savvy population, paired with massive public and private investment, makes it an ideal ground for AI-native models to scale quickly. Demand for intelligent enterprise solutions in sectors such as government services, healthcare, and e-commerce is rising sharply.

Regional adoption of AI-native platforms is growing fast, especially among SMEs seeking to automate operations without hiring large teams.

 

Finally, AI-native startups represent a fundamental shift in how companies are built, how products evolve, and how markets operate. Their agility, efficiency, and rapid learning cycles make them uniquely positioned to reshape industries at a speed traditional companies cannot match.

In the MENA region, the coming years will likely see an explosion of AI-native innovation as governments, investors, and enterprises push toward a more automated and data-driven economy.

These companies are not simply part of the future—they are the future.

 

When and why mature startups raise Series E funding

Noha Gad

 

Every fast‑growing company goes through a capital journey that usually starts with seed and pre‑seed funding, where founders test an idea, build a product, and find early customers. Then come Series A and B rounds, which focus on proving the business model, refining unit economics, and scaling the core operations. By the time a startup reaches Series C and D, priorities shift from survival to growth at scale, market expansion, and operational maturity.

Series E funding round marks the late‑stage phase of a startup’s capital journey. By this stage, the company is no longer trying to prove its product or business model; instead, it’s focused on scaling quickly, consolidating market leadership, or preparing for an IPO or a major exit. 

Unlike earlier rounds that prioritize survival and product‑market fit, Series E is usually about big moves: international expansion, heavy hiring, large acquisitions, or building a balance sheet robust enough to weather public‑market scrutiny. It tends to attract institutional investors, private‑equity players, and other late‑stage funds that expect a clear path to liquidity.

The Series E round is a signal of maturity and proof that the company has products and a business model with real customers, and has reached a significant revenue or valuation level where the next moves require serious capital.

 

How do Series E rounds differ from other rounds?

Early-stage rounds usually focus on products, validation, and product-market fit. At this stage, investors support the founding team and a promising concept, not a proven business. The checks are relatively small, the metrics are qualitative, and the goal is to iterate fast, find early users, and head toward product‑market fit. 

Mid-stage rounds (i.e., Series C and D) focus on scaling operations, expanding markets, and improving unit economics. At these stages, the company is no longer a project but a real business with meaningful revenue, clear unit economics, and often a presence across multiple customer segments or regions. Investors here are growth‑stage VCs and sometimes corporate or hedge‑fund‑style players, and the capital is used to expand into new markets, build more infrastructure, or even acquire smaller competitors. 

Late-stage and pre-exit rounds are often much larger and target aggressive expansion, major hiring, cross‑border scaling, or laying the financial groundwork for an IPO or strategic sale. Investors at this stage are mainly late‑stage VCs, private equity firms, and large funds that expect a clear path to liquidity, stronger governance, and more sophisticated financial reporting. 

 

When and why do companies need to raise a Series E round?

Series E is a strategic move for companies that have already proven their model and are ready to make a big leap. Founders typically consider Series E when their ambition and opportunity outpace the capital they currently have. At this stage, founders shift their focus to how fast they can scale and how far they can dominate the market. The round is usually about accelerating growth and strengthening the balance sheet. Another main reason to raise Series E is to prepare for an IPO or public listing. Many companies use this round to build a cash buffer, professionalize governance, and clean up their financials to handle the scrutiny and volatility of public markets. It also gives them time to refine their narrative for public investors while operating with the flexibility of a private company. 

Series E can also be used to consolidate market leadership. It can be the fuel needed to outspend rivals on customer acquisition, product development, and hiring. Additionally, companies that want to stay private longer may use this round to fund a multi‑year runway without going public immediately.

Finally, the decision to raise Series E should be driven by clear, capital‑intensive goals, whether that is scaling aggressively, consolidating dominance, or preparing for an IPO or major exit, rather than a reflexive desire for more money. Used wisely, Series E can turn a strong scale‑up into a market‑defining business; used poorly, it can lock a company into a high‑pressure, high‑expectation path without the fundamentals to back it up. Founders and investors, understanding when and why to raise Series E is the key to making it a powerful accelerator, not an unnecessary gamble.

AI Agents and the Future of Work: Inside THAKAA’s Enterprise Vision

Ghada Ismail

 

As artificial intelligence rapidly reshapes business operations across industries, companies are increasingly exploring how AI agents, enterprise solutions, and localized language models can transform decision-making and efficiency.

In this interview, Anas Elkhatib, Co-Founder and CTO of THAKAA AI Decision Support System, discusses how AI is redefining enterprise operations, the rise of agentic AI, and why Saudi Arabia is positioning itself as a key hub for artificial intelligence innovation.

 

How is AI transforming your core business operations, products, or services?

AI is truly the revolution of this era. One of the clearest ways we see its impact is in how it improves efficiency and return on investment across business operations.

For example, processes such as generating reports used to take weeks. Companies would need to gather data from multiple sources, organize it, and analyze it before producing meaningful insights. With AI solutions like the ones we provide at THAKAA AI Decision Support System, this entire process can now be completed in seconds.

Instead of manually compiling information, a user can interact directly with an AI agent. You can even have a phone call or a video call with the AI. During the interaction, the AI can present dashboards, answer questions in real time, and provide insights or recommendations.

It can also extract market data and compare a company’s performance with broader industry benchmarks within seconds. In practical terms, AI allows organizations to transform decision-making cycles from weeks into seconds while saving significant time and effort.

 

What recent AI innovations are you most excited about?

The speed of innovation in AI is remarkable—every day, there seems to be something new. Chatbots were the earliest and simplest stage of AI interaction, but today, the most exciting development is the concept of Agentic AI.

Agentic AI involves multiple AI agents with specialized knowledge communicating with one another. It works almost like a virtual team.

For instance, in our demonstrations we present what we call a virtual CXO team. Under each executive role—such as a virtual CFO—you can have supporting functions like financial planning and analysis or cost control. These AI agents communicate with each other. If one agent receives a question it cannot answer, it can consult another agent, such as a CHRO or CFO agent, to provide the necessary information.

In this way, AI agents collaborate internally to deliver more comprehensive responses and insights.

 

Does that mean AI will eventually replace human workers?

AI may replace certain roles, but it is important to emphasize the concept of human-in-the-loop.

Every recommendation produced by AI should be supervised by humans. In our systems, we do not allow AI to act independently. Instead, we control issues such as hallucination through enterprise-level solutions that ensure the AI only responds using trusted data.

Rather than relying on public information, the generative AI model is trained on the organization’s own internal data. This makes the system more reliable and secure.

At the same time, it is realistic to say that some jobs may change as AI becomes more widespread. However, new opportunities will also emerge. AI can increase productivity and create new economic activity, which ultimately leads to new roles and industries.

The key for individuals is to continue developing their skills and adapting to new technologies.

 

Are there any collaborations or partnerships your company is building in Saudi Arabia?

Yes, and we actually consider all of our customers in Saudi Arabia to be partners.

At THAKAA AI Decision Support System, we work with several public-sector entities, including the Ministry of Agriculture, the Ministry of Finance, and the Saudi Data and AI Authority. On the commercial side, we collaborate with organizations such as Jabal Omar in Makkah and other private-sector clients.

Our approach is based on knowledge exchange. When we implement our solutions, we share our technical expertise and lessons learned from previous projects. In return, our customers share their knowledge about their own industries and operational needs.

Because of this exchange of expertise, every client becomes a strategic partner that contributes to improving the overall solution.

 

Which sectors in Saudi Arabia are most ready for AI transformation?

Saudi Arabia is generally a very dynamic and rapidly developing market for AI adoption. However, if we look at industries that are particularly ready for large-scale implementation, I would highlight oil and gas and banking.

Enterprise AI solutions can require significant investment. Industries with strong financial resources are therefore often the earliest adopters. Oil and gas companies and financial institutions have the capacity to absorb these costs and implement AI at scale.

As technology becomes more accessible, we expect adoption to expand across many other sectors as well.

 

How does THAKAA approach responsible and ethical AI deployment?

Responsible AI is a key priority for us. From the beginning, our solutions have been designed with strong privacy and security frameworks.

Our platform is built as an enterprise solution rather than a consumer AI tool. This means that protecting company data is central to the system architecture.

For example, we apply several techniques to control AI hallucination, including advanced prompting and retrieval-augmented generation methods. We also implement strict security protocols when dealing with personally identifiable information (PII).

Sensitive information—such as employee names or contact details—is encrypted and masked to ensure it cannot be leaked or misused.

Additionally, we comply with regulatory frameworks issued by authorities such as the Saudi Data and AI Authority (SDAIA) and the National Cybersecurity Authority. In some cases, the system is deployed on-premises to ensure that all sensitive data remains fully secure within the organization.

 

Do your AI solutions support Arabic, including Saudi dialects?

Yes, and that is one of the key differentiators of our platform.

THAKAA was developed with Arabic language capabilities from the beginning. The system can communicate naturally in Arabic, including the Saudi dialect.

For example, we use the technology in call center environments. In many cases, people speaking with the AI cannot easily distinguish whether they are interacting with a human agent or an AI system.

The interaction feels very natural, which demonstrates how far conversational AI technology has evolved.

 

How do you see AI shaping the broader business landscape in Saudi Arabia?

AI is already becoming a central part of Saudi Arabia’s long-term economic vision.

The Kingdom is forming strategic partnerships with global technology companies to build advanced data centers and GPU infrastructure. These investments will support the development and deployment of large language models.

If LLMs are hosted locally in Saudi Arabia, government institutions, banks, and other organizations will be able to adopt AI technologies more easily and securely.

From my perspective, the AI ecosystem can be divided into three categories. The first includes companies that focus on hardware infrastructure. The second includes companies developing large language models. The third includes companies building practical AI applications and solutions—like what we do at THAKAA.

Saudi Arabia is supporting all three layers of this ecosystem. The country is investing in infrastructure, supporting LLM development, and encouraging the growth of AI startups.

Startups are particularly important because they form the backbone of any AI economy. When governments create supportive regulations and provide resources for startups, the long-term economic impact can be significant.

Saudi Retail 2030: How Technology and Startups Are Rewiring the Kingdom’s Consumer Economy

Kholoud Hussein 

 

Saudi Arabia’s retail sector is undergoing a profound structural transformation, one that extends far beyond the shift from physical stores to online shopping. What is emerging instead is an entirely new retail ecosystem—one driven by data, intelligent automation, frictionless payments, and a generation of startups building tools that are quietly redefining the consumer journey. This evolution represents more than digital modernization. It signals a deeper economic recalibration that positions retail as a pillar of the Kingdom’s diversification strategy under Saudi Vision 2030.

As one senior official at the Ministry of Commerce recently put it: “Saudi retail is not simply expanding. It is industrializing—becoming smarter, faster, and more integrated than at any time in the Kingdom’s history.”
This framing captures the shift underway. Retail is no longer a passive consumer-driven sector. It is a strategic domain where technology, logistics, and financial innovation converge to create new economic value.

 

A Market Entering Its Most Transformational Phase

Saudi Arabia’s retail market is expected to surpass SAR 600 billion by 2030, making it one of the largest consumer markets in the Middle East. Several factors fuel this expansion: rapid population growth, a young demographic with high digital literacy, and rising household incomes supported by economic diversification initiatives.

But the real inflection point comes from behavioral change. Saudi consumers have embraced digital lifestyles with extraordinary speed. Data from the Communications, Space & Technology Commission shows e-commerce transactions rising by more than 32% year over year, a figure that outpaces most global markets. The Kingdom’s consumers are shifting from traditional browsing to algorithm-assisted product discovery, from in-store purchasing to omnichannel shopping, and from cash-based transactions to embedded digital payments.

This accelerating adoption matters because it forces retailers—large and small—to transition into digital enterprises. They must now manage integrated supply chains, unify inventory across channels, deploy advanced analytics, and deliver personalized experiences at scale. Many legacy retailers are not equipped to do this alone. This is where Saudi startups emerge as catalysts, introducing the tools that allow the sector to leapfrog traditional retail development stages.

 

Technology Is Redefining the DNA of Saudi Retail

Across the Kingdom, technology is reshaping the retail value chain end-to-end. What once depended on human coordination is increasingly managed by data-driven systems and AI-powered automation. Retailers now operate with real-time visibility across stock levels, customer preferences, supply bottlenecks, and demand patterns—all of which feed into strategic decisions that were previously based on intuition.

E-Commerce Becomes the Engine of Retail Growth

E-commerce is no longer a secondary channel for Saudi retailers—it has become the command center of the retail business model. For many enterprises, the digital storefront is now the primary point of engagement with customers. This shift is particularly visible in sectors such as fashion, beauty, electronics, and groceries, where online purchase frequency has multiplied since the pandemic.

Retailers are responding by investing heavily in backend architecture—cloud-based inventory systems, API integrations, AI recommendation engines, and automated fulfillment networks. A senior official at the Ministry of Commerce explained:
“Digital retail is no longer optional. Customers expect a high level of integration and immediate responsiveness across all channels.”

This pressure has given rise to a new generation of retail-tech startups. Companies like Zid and Salla provide ready-made e-commerce infrastructure that enables thousands of small retailers to enter the digital marketplace with minimal technical expertise. Their platforms have become essential to the Kingdom’s retail digitalization curve.

Payments Become Seamless, Instant, and Intelligent

Few changes illustrate the pace of Saudi retail transformation as clearly as the rapid rise of digital payments. According to the Saudi Central Bank, more than 70% of all retail transactions in the Kingdom are now cashless, surpassing the Vision 2030 target well ahead of schedule.

This transition is not merely about convenience. Digital payments have become a strategic enabler of retail data intelligence. Every digital transaction generates insights—frequency, average order value, preferred channels, peak purchase times—that retailers use to optimize pricing, inventory, and promotional strategies.

BNPL platforms such as Tamara have reshaped consumer behavior by offering flexibility and increasing purchasing power, especially among younger consumers. Digital wallets like STC Pay and Apple Pay have made mobile payments ubiquitous, even in traditional stores. The rollout of open banking is set to deepen this transformation, enabling retailers to integrate financial services directly into the shopping experience.

Logistics Becomes a Competitive Weapon

Saudi Arabia’s geographic scale and the rise of same-day delivery expectations have made logistics technology one of the most critical components of retail competitiveness. The growth of e-commerce has driven retailers to rethink fulfillment from the ground up, investing in automation, hyperlocal warehouses, and multi-node distribution networks.

Local startups have led this evolution. Platforms such as Mrsool and Saee have introduced flexible delivery models that connect thousands of drivers with retailers, expanding delivery capacity on demand. Meanwhile, specialized logistics startups have developed AI-powered route optimization, predictive inventory planning, and real-time tracking systems that reduce operational inefficiencies.

Logistics is no longer a back-office function. It is core to the customer experience—and retail brands are realizing that speed, transparency, and reliability are as important as the product itself.

Physical Stores Are Becoming Data-Driven

While digital commerce surges, physical retail is far from fading. Instead, stores across Riyadh, Jeddah, and Dammam are being reinvented as experiential and data-rich environments. Smart shelves, RFID tagging, in-store analytics, and self-checkout kiosks are increasingly common.

Retailers now analyze heat maps of customer movement, track dwell time at product displays, and personalize in-store promotions through digital signage. This convergence of digital and physical is creating what industry analysts call “phygital retail”—a blended environment where the store becomes as measurable and adaptive as a website.

As one official from the retail modernization program summarized:
“Retail in Saudi Arabia is no longer about aisles and shelves. It is about data, sensors, and experience.”

 

Startups Are the Hidden Architects Behind the Sector’s Transformation

Saudi startups are not simply contributing to retail digitalization—they are shaping the operating model of the sector. Their role can be understood through three core contributions: digital infrastructure, vertical innovation, and omnichannel integration.

Digital Infrastructure for the Entire Retail Economy

Companies like Foodics have built foundational systems—such as cloud POS—that allow thousands of cafes, restaurants, and retailers to digitize operations. Their tools manage everything from sales and inventory to staff scheduling and customer engagement.

These platforms are particularly crucial for SMEs, which make up more than 1 million retail businesses in Saudi Arabia. By giving these companies access to enterprise-grade tools, startups are lifting the technological baseline of the entire sector.

New Retail Verticals Driven by Startups

Startups are also introducing entirely new retail categories—online pharmacies, direct-to-consumer beauty brands, pet marketplaces, and subscription-based grocery models. These categories were either underserved or nonexistent before the digital economy took hold.

Their growth demonstrates how technology unlocks consumer segments that traditional retailers overlooked.

Enabling True Omnichannel Retail

Perhaps the most significant impact of startups is their role in building omnichannel retail—integrating online and offline experiences into a single ecosystem.

Startups now provide unified dashboards that merge inventory, payments, loyalty programs, customer data, and marketing campaigns across all channels. This ensures that retailers can deliver consistent service whether the consumer is shopping online, on mobile, or in-store.

 

Government Support as a Strategic Accelerator

Saudi Arabia’s retail transformation is heavily supported by national policy. Under Vision 2030, the government views retail modernization as an economic multiplier that stimulates SME growth, boosts local content, and expands the digital economy.

Programs from Monsha’at offer financing, grants, and business development services to retail SMEs. The Ministry of Commerce enforces digital invoicing, consumer protection regulations, and fair competition laws that strengthen the sector's integrity. Meanwhile, the government’s aggressive push toward cashless payments has dramatically accelerated digital commerce adoption.

A senior policymaker recently noted:
“Retail is the biggest employer in the Kingdom. Modernizing this sector means modernizing the entire economy.”

 

Saudi Retail Over the Next Five Years

Looking ahead, the Saudi retail sector is set to become one of the most technologically advanced consumer markets in the region. Several forces will define this trajectory:

AI will become embedded in every part of retail—from demand forecasting and customer service automation to product recommendation models and dynamic pricing engines. Retail media networks will emerge, turning retailers into advertising platforms that monetize their digital touchpoints. Physical stores will increasingly integrate Internet-of-Things sensors, computer vision, and predictive analytics, transforming them into intelligent spaces. Logistics will enter a new phase of automation with robotics and drone-supported delivery. Lastly, sustainability will become integral, with energy-efficient stores, optimized cooling, and smart waste management becoming sector norms.

 

To conclude, Saudi Arabia’s retail transformation is not an incremental shift—it is a structural rewrite of how the sector operates. Technology has moved from being a support function to being the organizing principle of retail strategy. Startups sit at the center of this shift, providing the tools, platforms, and innovations that allow the sector to evolve faster than traditional players could manage alone.

The Kingdom’s consumer economy is being reborn—more digital, more data-driven, more efficient, and more aligned with global trends. As Saudi Arabia pushes toward its 2030 goals, the retail sector is emerging as one of the clearest examples of how technology and entrepreneurship can reshape an entire economic landscape.

 

Liquidity Crunch: Why Cash Flow Matters More Than Profit

Ghada Ismail

 

Imagine running a growing business with strong sales and promising prospects, only to realize you don’t have enough cash to pay suppliers or salaries next month. This situation, where money becomes suddenly tight despite an otherwise healthy business, is known as a ‘Liquidity Crunch’.

For entrepreneurs, investors, and managers, understanding liquidity crunches is essential. Even companies that appear healthy on the surface can suddenly find themselves struggling if cash flow dries up.

 

Understanding Liquidity

Before diving into what a liquidity crunch is, it helps to understand the idea of liquidity itself.

Liquidity simply refers to how easily a business can access cash to cover its short-term expenses. These expenses include things like paying employees, settling supplier invoices, covering rent, or servicing debt.

Cash is the most liquid asset a company can have. But businesses may also hold other assets that can be quickly turned into cash, such as short-term investments or marketable securities.

A company might look profitable on paper but still face liquidity problems. This often happens when money is tied up in inventory, unpaid customer invoices, or long-term investments that cannot be quickly converted into cash.

 

So, What Is a Liquidity Crunch?

A liquidity crunch occurs when a company—or even an entire financial system—suddenly finds itself short on cash or easily accessible funds.

In simple terms, it means a business doesn’t have enough readily available money to cover its immediate obligations.

There are many reasons this situation can arise. Customers may delay payments. Costs might rise unexpectedly. Access to credit could tighten. Investors might pull back on funding. Sometimes broader economic shocks or market downturns can also trigger a liquidity squeeze.

When this happens, companies may be forced to make difficult decisions. They might cut costs, sell assets, raise emergency funding, or delay certain payments just to keep operations running.

 

Why Startups Are Especially Vulnerable

Startups are particularly exposed to liquidity crunches. Unlike mature companies with stable revenue streams, startups often rely heavily on external funding from venture capital investors. If a planned funding round gets delayed or investors suddenly become cautious, a startup can quickly find itself struggling to pay salaries or cover operational costs.

This became especially visible during periods when global venture capital slowed down. Many startups were forced to cut spending, freeze hiring, or lay off employees simply to extend their financial runway.

For startups, managing liquidity is often a matter of survival.

 

Liquidity Crunches in the Wider Economy

Liquidity crunches don’t just affect individual businesses. Entire financial systems can experience them as well.

A well-known example occurred during the Global Financial Crisis of 2007–2009. As uncertainty spread across financial markets, banks became increasingly reluctant to lend to one another in the interbank market due to fears about counterparty solvency. This loss of trust caused institutions to hoard cash, dramatically slowing the flow of credit and creating severe liquidity shortages. In response, central banks such as the Federal Reserve and the European Central Bank intervened with emergency lending programs and large-scale liquidity injections to stabilize markets and restore confidence.

 

Early Warning Signs

Liquidity crunches rarely appear overnight. Businesses often see warning signs beforehand.

One of the clearest signals is shrinking cash reserves. Another is a growing gap between the money coming in and the money going out.

Other red flags may include increasing reliance on short-term loans, delays in paying suppliers, or difficulty securing new financing.

Companies that closely monitor their cash flow are usually better positioned to spot these problems early.

 

How Companies Protect Themselves

While no business is completely immune to liquidity problems, there are ways to reduce the risk.

Maintaining healthy cash reserves is one of the most effective safeguards. Businesses can also diversify their funding sources, negotiate flexible payment terms with suppliers, and regularly review their cash flow forecasts.

Having access to credit lines or emergency financing can also provide a critical safety net during periods when cash becomes tight.

 

To Wrap Things Up…

A liquidity crunch may sound like a technical financial term, but in reality, it can become a defining moment for a company.

Even businesses with strong growth and solid revenue can run into trouble if they cannot access cash when they need it.

For entrepreneurs and executives, the lesson is simple: profitability is important, but cash flow is even more critical. Companies that carefully manage their liquidity are far better prepared to navigate economic shocks and periods of uncertainty.