Henkel’s GBS+ Revolution: Driving Innovation and Sustainability in the MENA Region

Sep 15, 2025

Kholoud Hussein 

 

In the rapidly evolving landscape of global business operations, Henkel’s Global Business Solutions+ (GBS+) network stands as a testament to innovation, efficiency, and strategic vision. This exclusive interview with Roland Haefs, Corporate Vice President of GBS+, and Shereen Alaa, Head of GBS+ Cairo, provides invaluable insights into the pivotal role played by GBS+ in Henkel’s global strategy, with a special focus on its expanding footprint in the MENA region.

 

The conversation explores the strategic foundations of Henkel’s Cairo GBS+ Center, its contributions to Henkel’s operational excellence, and its alignment with regional and global priorities such as digital transformation, sustainability, and talent development. With Egypt positioned as a regional hub for advanced services and solutions, the interview also delves into the potential for growth across the MENA region, including opportunities in Saudi Arabia under Vision 2030.

 

Sharikat Mubasher presents this exclusive interview, shedding light on how Henkel’s GBS+ continues to redefine business processes, foster innovation, and drive sustainable impact in one of the world’s most dynamic markets.

 

The following questions are answered by Roland Haefs, Corporate Vice President, Global Business Solutions+ (GBS+): 

 

Could you provide an overview of the current scale and influence of the GBS+ network globally? What are the key goals for expanding its role within Henkel’s global strategy, particularly as it pertains to the MENA region?

 

Henkel’s GBS+ organization, with a workforce of over 3,600 highly qualified employees, has become a critical component of Henkel’s value chain. Over the past 20 years, it has evolved from a transactional partner to a strategic player, operating across all time zones and languages. Today, GBS+ centers are located in Manila (Philippines), Bratislava (Slovakia), Mexico City (Mexico), Shanghai (China), and Cairo (Egypt).

 

The organization consists of specialized teams in areas such as finance, HR, IT, planning, sourcing, production, logistics, marketing, and sales. This broad expertise enables Henkel to deliver innovative solutions that meet the diverse needs of our global operations.

 

With a strong focus on digital transformation and process optimization, GBS+ will continue to streamline operations, enhance efficiency, and expand its role in higher value-adding activities. As we look to the future, expanding GBS+’s capabilities in the MENA region will be a key aspect of Henkel’s global strategy, further strengthening our ability to support the company's growth and operational excellence across markets.

 

What were the strategic factors behind choosing Egypt as a base for Henkel’s GBS+ Center? Additionally, do you foresee opportunities to expand similar operations in Saudi Arabia, and what role could it play within Henkel’s MENA vision?

 

Henkel chose Egypt as the base for its GBS+ Center for several strategic reasons. First, Egypt’s central geographic location enables it to cover multiple time zones, facilitating real-time collaboration with countries across the EMEA region and beyond. Additionally, Egypt offers a highly skilled, multilingual talent pool, which was instrumental in the establishment of our GBS+ Center. This decision also aligns with Henkel’s long-term goal to strengthen its presence in Egypt and transform the country into a hub for both product and service exports.

 

The GBS+ Center in Cairo is a critical part of Henkel’s broader strategy to expand its footprint in the Middle East and Africa (MEA) region. It positions Egypt as a global export hub for Henkel, particularly in terms of digital and technological solutions. The center plays a key role in enhancing Henkel’s service offerings by strengthening our digital capabilities and enabling us to deliver high-impact, value-added solutions across the MEA region and beyond.

 

By leveraging local talent and advanced technologies, Henkel is driving operational efficiency and innovation in the region. The GBS+ Cairo center is already playing a pivotal role as an exporting hub for digital and technology-driven solutions, supporting Henkel’s global operations.

 

As for Saudi Arabia, the country’s Vision 2030 focuses on diversification and development across multiple sectors, including technology and innovation. Henkel’s established investments in Saudi Arabia, including manufacturing facilities and an expanding market presence, align closely with the Kingdom's strategic objectives. While there are no immediate plans for expanding GBS+ operations in Saudi Arabia, the country’s growing role in Henkel’s strategy presents potential opportunities for future collaboration in line with Vision 2030’s goals.

 

How do you envision the Cairo GBS+ Center contributing to Henkel’s standing across the MENA region? What are some specific regional milestones or achievements you anticipate for this center in the near future?

 

The GBS+ Center in Cairo plays a pivotal role in strengthening Henkel’s presence across the Middle East and Africa (MEA) region. As a comprehensive organization, it offers a wide range of services that support Henkel's global operations and enable the company to meet the diverse needs of countries worldwide. This is made possible by the center’s strong multilingual talent pool, which allows GBS+ Cairo to operate in eight languages, including Arabic, English, French, German, Turkish, and Spanish. As a result, it provides services and solutions to over 75 countries globally.

 

Looking ahead, GBS+ Cairo holds significant potential to further contribute to Henkel’s strategic goals. It will remain a key part of Henkel's broader strategy to enhance its regional footprint, positioning Egypt as a hub for both product and technological exports. Henkel's vision includes not only expanding product exports but also strengthening its digital and technological presence by exporting innovative solutions and services.

 

Furthermore, the Cairo center is expected to play a central role in Henkel’s sustainability and digitalization initiatives, which are integral to the company's regional and global objectives. This will enable GBS+ Cairo to drive value for Henkel while supporting the company’s commitment to sustainable growth and digital transformation in the MEA region.

 

In what ways will the Cairo GBS+ Center support and enhance Henkel’s operations in the MENA region? 

 

The GBS+ center in Cairo plays a critical role in enhancing Henkel’s operations by streamlining and standardizing processes through the use of automation and digital solutions. With over a decade of experience, GBS+ Cairo is focused on adopting value-added activities that drive greater efficiency and effectiveness across the organization.

 

The center provides a comprehensive suite of services, including human resources, financial accounting and analysis, sales order processing, customer service, and marketing support. This broad portfolio enables Henkel to optimize operations and improve responsiveness to market demands, leading to better overall business performance.

 

In recent years, the center has expanded its capabilities to include IT and data analytics, reinforcing Henkel’s competitiveness in an increasingly fast-paced market. Moreover, the expansion of language support from three to eight languages has allowed GBS+ Cairo to serve over 75 countries, further strengthening its global reach and operational impact.

 

By leveraging local expertise and driving innovative practices, the GBS+ Cairo center supports Henkel’s global strategy, positioning Egypt as a key hub for advanced services and solutions, not just in the MENA region, but on a global scale.

 

How does the Cairo GBS+ Center fit into your broader vision for Henkel’s GBS+ network, and what unique contributions do you see it making to Henkel’s regional success across MENA, including Saudi Arabia?

 

The Cairo GBS+ Center is a key element of Henkel’s broader vision for its Global Business Services (GBS+) network. Strategically located in Egypt, the center takes full advantage of the country’s robust infrastructure, skilled workforce, and deep regional market knowledge to optimize essential processes, including finance, IT, and sales. 

 

This aligns with Henkel’s goal of streamlining operations, enhancing digital capabilities, and fostering innovation across the global network. With its focus on process efficiency and service excellence, GBS+ Cairo plays a critical role in supporting Henkel’s growth strategy, both within the MENA region and internationally, including in key markets such as Saudi Arabia.

 

The following questions are answered by Shereen Alaa, Head of Global Business Solutions+ (GBS+), Cairo:  

 

Can you give us an overview of the Cairo GBS+ office's current scale and scope, including the number of employees, primary services, and areas of specialization?

 

GBS+ Cairo began in 2014 and has grown significantly since then, now employing 260 talented people. The center provides a wide range of services and solutions in human resources, accounting, and financial analysis, sales order processing and payments, customer service, sales reporting, marketing support, and IT and digital solutions. 

 

This diverse portfolio allows Henkel to streamline operations and contribute to better overall business performance. Additionally, the number of supported languages has increased from three to eight, allowing GBS+ Cairo to offer its services from Egypt to more than 75 countries across the globe. 

 

How does the Cairo GBS+ Center support the development of local talent, particularly young professionals in Egypt? What skill sets are being prioritized to make the workforce competitive on a global scale?

 

At GBS+ Cairo, we are committed to the continuous development and upskilling of young Egyptian talent by providing unique opportunities for hands-on and practical experience. 

We offer on-the-job training programs that strengthen our employees’ expertise and job rotation opportunities to broaden their knowledge beyond their area of expertise. 

 

Additionally, we focus on our young talents in universities and organize multiple programs that prepare them for the job market. These include internships that give them hands-on work experience and job shadowing and case studies sessions to familiarize them with the practical application of their studies. We are proud that 54% of our interns were hired with us.

 

We aim to enhance skills across all areas, but prioritize expert competencies, digital mindset, and business acumen. This is in addition to soft skills training programs that equip our team members with the skills needed in today’s and tomorrow’s work environment, such as communication, presentation, project management, strategic thinking, and many more.

 

All these initiatives aim to prepare the workforce for global competitiveness, ensuring that local talent contributes effectively to Henkel’s international operations while also fostering Egypt's talent pool for future growth in the region.

 


Could you elaborate on the Cairo GBS+ Center’s approach to sustainability and social responsibility, and how it aligns with Henkel’s global standards? What positive impacts have been observed on the local environment and community, and what are your future goals in this area across MENA?

 

The GBS+ Cairo approach to sustainability and social responsibility aligns closely with Henkel’s global strategy, particularly its commitment to Environmental, Social, and Governance (ESG) objectives, which place a high priority on environmental and community well-being. 

At Henkel, corporate social responsibility (CSR) is central to our purpose, focusing on sustainability, social engagement, and ethical business practices.

 

Our CSR initiatives aim to make a lasting positive impact on the environment and society through education and active community involvement.

 

At GBS+ Cairo, we are proud of our strong culture of volunteering, with each team member contributing an average of 7.5 hours annually, leading to an impressive total of 10,000 volunteering hours dedicated to community projects over the past decade, such as Children Cancer Hospital, Green school program to name a few. This collective effort highlights our commitment and reflects our core values of equity, inclusivity, and social impact, which align perfectly with Henkel’s global standards. 

Both Henkel’s broader goals—such as reducing its environmental footprint, fostering a circular economy, and improving resource efficiency—and GBS+ Cairo's community outreach initiatives are aimed at creating long-term positive impacts on both the environment and society. Moving forward, Henkel’s goals in MENA, including Egypt, will continue to focus on strengthening these sustainability efforts, ensuring they contribute to Henkel’s global vision of a sustainable and equitable future for all.

 

By prioritizing sustainability, social responsibility, and ethical values, we bring our purpose to life: "Pioneers at Heart for the Good of Generations".

 

How does the Cairo GBS+ Center promote gender equality and female leadership? What initiatives are in place to increase women’s participation in the workforce, and are there similar plans for other parts of the MENA region?

 

At Henkel, we strongly believe that our diversity is our strength! We are committed to fostering an inclusive environment that nurtures the growth of all employees. 

Since women make up nearly 70% of the workforce, we see this representation as a proud accomplishment that embodies our basic beliefs and ideals rather than merely a figure. For us at GBS+ Cairo, increasing women's involvement in the workforce is essential to attaining inclusivity and balance, which in turn encourages creativity and innovation.

 

We are committed to fostering an atmosphere that nurtures everyone’s growth and enables women to assume leadership positions and play a part in the company’s success. This is evident with our over 65% female representation in leadership. We see that empowering women to assume leadership positions contributes is integral to shaping and cultivating a culture of collaboration and excellence.

 

What is the center’s future outlook for growth within the MENA market? What potential do you see for further expansion and impact throughout the region, and what makes MENA a priority for Henkel?

 

The Cairo-based GBS+ Center is a key component of Henkel's broader strategy to enhance its presence in the Middle East and Africa (MEA) region and position Egypt as a global export hub. 

Henkel has strengthened its presence in the Middle East and Africa region with GBS+ Cairo positioned as a comprehensive organization, that provides a wide range of high-impact value-adding services and solutions as well as digital and technological solutions that support Henkel's global operations and enables the company to cater to all countries across the globe. 

 

Looking ahead, GBS+ Cairo holds significant potential to further contribute to Henkel’s strategic goals. It will remain a key part of Henkel's broader strategy to strengthen its regional footprint in the dynamic and growing market in the Middle East and Africa region. 

 

Furthermore, the Cairo center is expected to play a central role in Henkel’s sustainability and digitalization initiatives, which are integral to the company's regional and global objectives. This will enable GBS+ Cairo to drive value for Henkel while supporting the company’s commitment to sustainable growth and digital transformation in the MEA region, adding to the region's strategic importance.

 

 

 

 

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Alpha and Beta Testing: How Smart Startups Launch Without Guessing

Kholoud Hussein 

 

In the startup world, building a product is only half the battle. The other half is making sure it works in the real world. That’s where alpha and beta testing come in.

For early-stage companies, these testing phases are not technical formalities. They are risk-management tools. They help founders validate assumptions, uncover weaknesses, and refine user experience before a full public launch. Done properly, alpha and beta tests can mean the difference between a controlled rollout and a costly failure.

What Is Alpha Testing?

Alpha testing is the first structured round of product testing. It usually happens after internal development is complete but before the product reaches external users.

At this stage, the product may be functional but not polished. Features might be incomplete. The interface may still need refinement. Bugs are expected.

Alpha testing is typically conducted internally by the startup’s team, along with a small, controlled group of trusted users. These may include employees, close partners, advisors, or early supporters. The goal is to identify major technical flaws and usability issues before exposing the product to a broader audience.

This phase focuses on stability and core functionality. Does the platform crash? Do essential features work as intended? Are there obvious friction points in navigation?

Because the testing environment is controlled, feedback tends to be direct and detailed. Developers can observe user behavior closely, fix bugs quickly, and release multiple iterations in a short period of time.

For startups, alpha testing is about protecting reputation. Launching publicly with obvious technical failures can damage trust early. Alpha testing minimizes that risk.

What Is Beta Testing?

If alpha testing is internal, beta testing is external.

Beta testing involves releasing the product to a limited group of real users outside the company. These users represent the target market more accurately. They are not part of the founding team, and they interact with the product in real-world conditions.

Unlike alpha testing, beta testing examines more than technical performance. It evaluates user experience, product-market fit, and perceived value.

Key questions during beta testing include:

  • Do users understand the product without explanation?
  • Are they willing to pay for it?
  • Which features do they actually use?
  • Where do they drop off?

Beta testing can be closed, meaning access is by invitation only, or open, where anyone can sign up. Early-stage startups often prefer closed beta programs to manage feedback and maintain control.

This phase generates critical data. It reveals whether assumptions about customer behavior were correct. It also surfaces issues that internal teams may overlook, especially around user expectations and workflows.

The Strategic Role of Testing in Startup Growth

For startups operating with limited capital and time, alpha and beta tests are not optional. They are part of a disciplined launch strategy.

Testing reduces uncertainty. Instead of betting everything on a full-scale launch, founders collect evidence first. They identify weak points before marketing budgets are deployed. They adjust pricing models before scaling sales teams.

In lean startup environments, alpha and beta testing align closely with the build-measure-learn cycle. Each testing round provides measurable insight that informs product decisions.

Importantly, testing is not just about fixing problems. It is also about discovering opportunity. Many successful startups refine their value proposition during beta testing. Users may gravitate toward a feature that was initially secondary. Pricing strategies may evolve. Target segments may shift.

This flexibility is critical in early growth stages.

Common Mistakes to Avoid

Despite their importance, alpha and beta tests are often mismanaged.

One common mistake is rushing through testing to meet artificial launch deadlines. Compressed testing phases reduce feedback quality and increase post-launch risk.

Another mistake is ignoring negative feedback. Founders can become attached to product assumptions. Testing only works if feedback drives change.

A third issue is testing with the wrong audience. If beta users do not reflect the intended customer base, insights may be misleading.

From Testing to Launch

Alpha and beta testing are bridges between development and commercialization. They transform a product from a concept into a market-ready solution.

For investors, thorough testing signals discipline. For customers, it improves reliability. For founders, it provides clarity.

In competitive markets, speed matters. But controlled speed matters more. Startups that treat alpha and beta testing as strategic milestones, rather than procedural checkboxes, increase their odds of building products that not only launch successfully, but scale sustainably.

In the end, alpha and beta tests are about learning before scaling. And for startups, learning early is one of the few true competitive advantages.

 

From policies to platforms: How embedded protection reshapes Saudi insurance market

Noha Gad

 

The insurance market in Saudi Arabia is growing rapidly, becoming the largest in the Middle East and North Africa (MENA) region. Propelled by the ambitious Vision 2030, the insurance industry is moving from a traditional, compliance-driven market to a dynamic, technology-enabled ecosystem that is ready for global competition.

During the first half (H1) of 2025, the Saudi insurance sector maintained solid momentum with insurance revenue rising 8.1% to SAR 34.7 billion, assets growing 4.5% to SAR 91.96 billion, and equity expanding 4% to SAR 28.4 billion, as stated in a recent report released by Milliman, the global consulting firm based in Seattle.

Another study conducted by Global Data, the UK-based consultancy firm, anticipated the Saudi insurance industry to see a compound annual growth rate (CAGR) of 5.2% until 2028, reaching SAR 83.7 billion. This rise, the study said, will be fueled by the Kingdom’s shift towards other sectors to reduce dependence on an oil-based economy, along with other factors, including a young, tech-savvy population, trillion-dollar infrastructure and giga-project investments, and a series of forward-thinking regulatory reforms.

Digital transformation serves as the primary catalyst. The adoption of emerging technologies demonstrates the market’s readiness for scaled digital operations. Insurers are leveraging AI-driven underwriting, exploring blockchain for claims processing, and adapting to a landscape in which consumers demand personalized and seamlessly accessible products.

Embedded insurance represents a fundamental shift in how insurance is distributed and consumed. In essence, it is the seamless integration of insurance coverage into the purchase process of another product or service. Instead of a customer having to search for a separate policy from an agent or a dedicated website, protection is offered, or even included, at the exact moment of need, within a digital ecosystem they are already using and trust. This model leverages technology, primarily application programming interfaces (APIs), to connect insurers with non-traditional partners like retailers, telecoms, fintech platforms, and mobility providers. 

It offers a win-win proposition for all parties: customers gain convenient and relevant protection without additional effort; partner companies create new revenue streams and deepen customer loyalty; and insurers access new customer segments and lower their acquisition costs. 

As the Kingdom moves steadily towards Vision 2030 goals, this model of intelligent, integrated, and invisible protection is poised to play a pivotal role in revolutionizing the insurance industry in Saudi Arabia and transforming the sector from a passive financial safety net into an active, embedded part of everyday life.

 

Traditional and embedded insurance 

For traditional insurance models, insurers invest heavily in marketing and sales channels to push their products toward consumers, while customers must expend effort to find, compare, and purchase a policy. However, embedded insurance is seamlessly integrated into the customer journey of purchasing another product or service.

Finding good insurance means filling out long forms, getting medical checks, and waiting a long time. Embedded insurance transforms this by embedding protection into everyday digital flows, creating a frictionless, app-native experience without requiring a separate trip to an insurance site.

Embedded insurance uses partnerships to gain access to up-to-date data. This lets it offer exact, custom coverage that old-school insurance cannot match. 

 

Impacts of emerging technologies on insurance services in Saudi Arabia

The application of emerging technologies has significantly changed how insurance firms work in terms of speed and adequacy of benefit delivery. Key innovations driving this change are:

  • Machine learning (ML). Thanks to their ability to handle massive data, ML innovations can offer quick risk assessment, improved client back, and lower operational costs.
  • Big Data. Insurers utilize Big Data to progress decision-making, offer tailored insurance products, and enhance client experiences.
  • Blockchain technology. It significantly enhances transparency, reduces fraud, and streamlines processes.
  • Internet of Things (IoT) technologies provide real-time data for exact risk evaluation and proactive loss prevention.

Additionally, AI plays a strategic role in reducing uncertainty, improving risk measurement, and enhancing capital deployment. When applied correctly, AI can drive more granular underwriting segmentation, provide real-time portfolio and accumulation monitoring, and enhance smarter reinsurance and capital optimization.

Yasmina AI is the first AI-powered embedded insurance platform in Saudi Arabia, helping insurers eliminate the friction of offering protection. Trusted by over 67 online businesses and insurance companies, Yasmina AI helps clients deliver seamless coverage at the perfect moment to protect their customers.

The platform transforms how insurance is delivered across digital platforms by offering seamless API integration that enables digital businesses to provide personalized insurance at checkout in less than 48 hours.

Embedded insurance shows the visible change in how and where customers get protection, while AI-driven Insurance-as-a-Service(IaaS) is the invisible engine powering it all. Through this platform-based model, insurers can offer their capabilities via APIs to non-insurance brands. This transforms the insurer from a final destination into a behind-the-scenes enabler. IaaS platforms allow insurers to offer coverage to partners on a flexible, pay-per-use or subscription basis, making it ideal for the short-term, activity-specific coverage often demanded in embedded contexts.

In Saudi Arabia, this model is gaining traction, with major players and innovative partnerships demonstrating its real-world application. Rommana is the first IaaS platform in Saudi Arabia to offer comprehensive solutions that equip businesses with all the essential tools they need to effortlessly sell, manage, and renew insurance policies. Rommana’s AI-powered solutions help insurers transform insurance operations by automating claims, reducing costs, and enhancing efficiency. Equipped with a comprehensive full-stack infrastructure, Rommana’s API ensures seamless connections, making the process both cost-effective and durable.

The integration of AI into the Saudi insurance sector is driving a profound dual transformation, making protection more personal, accessible, and proactive, and revolutionizing insurance’s technical core. These two outcomes are two sides of the same coin. Better risk assessment, powered by richer data and more sophisticated analytics, enables the personalization and fairness that customers increasingly demand. By analyzing vast databases, from shopping habits and lifestyle choices to driving behavior and health metrics, AI enables insurers to create highly personalized products that fit an individual's actual risk profile and needs.

In conclusion, the insurance sector in Saudi Arabia is rapidly emerging as a defining force in the global financial landscape, moving decisively beyond the era of friction-laden paperwork and distant, transactional relationships. At the heart of this transformation is the convergence of two powerful forces: embedded insurance and IaaS. Embedded insurance revolutionized the customer journey, pulling protection out of siloed distribution channels and shifting it directly into the digital pathways of daily life transactions, from e-commerce checkouts to mobility applications and fintech platforms. Additionally, IaaS platforms provide the invisible infrastructure that makes this seamless integration possible, while empowering insurers to offer their core capabilities as modular, on-demand services.

The ultimate beneficiary of this technological revolution is the customer. By harnessing richer data and more sophisticated analytics, Saudi insurers can move beyond one-size-fits-all products to create coverage that is dynamically aligned with individual risk profiles and lifestyles.

Leading Digital Change in Egypt: Capgemini’s Approach to AI and Talent Development

Ghada Ismail

 

As artificial intelligence moves from experimentation to enterprise-wide deployment, Egyptian organizations are entering a decisive phase of digital transformation. In this interview, Hossam Seifeldin, Executive Vice President and CEO of Capgemini in Egypt, shares his perspective on how generative and agentic AI are set to reshape operations, competitiveness, and talent development over the next five years.

Drawing on Capgemini’s expanding footprint in Egypt and its role as a global delivery hub, Seifeldin discusses the technologies poised to have the greatest impact, how consulting and technology firms must adapt their business models in an AI-driven economy, and what truly differentiates Capgemini’s approach to digital transformation. He also highlights the company’s growing focus on youth empowerment, skills development, and public-private partnerships as Egypt positions itself as a regional hub for advanced technology and innovation.

 

Generative and agentic AI are reshaping enterprise operations globally. How do you expect these technologies to transform Egyptian organizations over the next five years?

We are entering a new phase where AI is no longer experimental; it is a practical, scalable driver of real business value. Over the next five years, generative and agentic AI will reshape how Egyptian organizations operate, make decisions, and engage with customers.

Globally, companies moving from pilots to full-scale AI deployments are seeing measurable returns, with average ROI of 1.7x and cost reductions of 26–31% across functions like finance, supply chain, HR, and customer operations. AI is now a strategic business asset delivering efficiency and growth simultaneously.

Sectors such as banking, telecom, healthcare, retail, and especially hospitality and tourism — a cornerstone of Egypt’s economy — will benefit significantly. In tourism, AI can enable personalized visitor journeys, immersive experiences, predictive destination management, and sustainable resource planning. Initiatives like our “Hack the Future of Tourism in Egypt… Make it Real!” engage students to create practical AI solutions, from virtual tour guides to smart travel platforms.

Ultimately, AI will help Egyptian organizations compete globally, unlock new services and revenue streams, and foster a culture of continuous innovation, positioning Egypt as a growing hub for AI-driven transformation.

 

How is Capgemini evolving its business model to remain competitive amid accelerated AI adoption across industries?

Capgemini is evolving through a multi-dimensional strategy designed to lead in an AI-driven economy. We are investing heavily in advanced AI, cloud, and data capabilities while strengthening partnerships with global technology leaders and local institutions.

In Egypt specifically, we are establishing a dedicated AI Center of Excellence that brings together elite solution architects, data scientists, and engineers to deliver end-to-end AI solutions to global clients. This reinforces Egypt’s role as a global delivery hub for innovation and advanced technology services.

We are equally focused on talent. Since launching operations in Egypt in 2022, our team has grown from 40 to more than 1,000 professionals, with plans to reach 1,700 by the end of 2026. Through continuous reskilling and programs such as our Young Professionals Program, we are ensuring our workforce can design and implement responsible, scalable AI solutions that deliver measurable value for clients worldwide.

 

What emerging technologies do you see as most transformative for your clients over the coming period of time? How is Capgemini preparing for these shifts?

While generative and agentic AI remain at the forefront, several complementary technologies will be highly transformative for our clients, including advanced analytics, immersive technologies such as AR and VR, edge computing, blockchain, and in the longer term, quantum computing.

Capgemini is preparing by investing in innovation labs, strengthening collaboration with universities and startups, and expanding research and development capabilities. With our proven methodologies and deep industry knowledge, we partner with leaders to turn AI into a competitive advantage and a driver of sustainable growth.

 

In your view, what differentiates Capgemini’s approach to digital transformation from other major consulting and technology services firms?

What truly differentiates Capgemini’s approach to digital transformation is that we see technology not as an end goal, but as a human-centric enabler of sustainable business and societal impact.

We deliver end-to-end transformation — from strategy and design to implementation and scaling — ensuring measurable outcomes and long-term value for our clients. What makes our Egypt operations particularly distinctive is our role as a global delivery gateway: from here, we provide 24/7 services in multiple languages and support clients across diverse sectors, including telecom, retail, pharmaceutical and hospitality.

By combining global expertise with strong local talent and ecosystem partnerships, Egypt has become a strategic hub for Capgemini, enabling us to deliver high-value digital and AI solutions worldwide while developing future-ready capabilities locally.

 

How has the increasing adoption of AI by competitors influenced your strategic priorities?

The rapid adoption of AI across industries has reinforced the importance of speed, innovation, and differentiation. It has accelerated our investments in AI capabilities, talent development, and industry-specific solutions that deliver measurable outcomes.

Rather than viewing competition solely as a challenge, we see it as a catalyst for continuous innovation. It pushes us to refine our offerings, deepen our partnerships, and ensure that our clients are not only adopting AI but leveraging it strategically to lead in their sectors.

Our priority remains clear: to deliver practical, scalable AI solutions that create business value while positioning Egypt as a global hub for digital innovation and advanced technology services.

 

How do you think you can empower youth and young entrepreneurs through your business tech offerings?

Through initiatives like the “Hack the Future of Tourism in Egypt… Make it Real!” hackathon, we are connecting innovation with practical training. Multidisciplinary student teams are developing AI-driven solutions such as virtual tour guides, smart travel platforms, immersive storytelling experiences, and predictive analytics tools that enhance visitor experiences while preserving cultural heritage and sustainability.

The top three teams will join our six-month Young Professionals Program, where they will receive intensive hands-on training, mentorship from global and local experts, and direct exposure to real client projects, with a clear pathway to employment upon completion.

Beyond individual programs, our broader commitment is to build a generation of tech-enabled innovators who can lead Egypt’s digital transformation. By investing in skills, mentorship, and real-world experience, we help young talent move from creative ideas to meaningful careers that support Egypt’s Vision 2030 and its ambition to become a global digital and innovation hub.

This commitment is strengthened through robust public-private partnerships. Most recently, we signed memorandums of understanding with ITIDA and ITI to expand our presence and train 300 young engineers through the ServiceNow program, supporting a national initiative expected to create 70,000 new jobs and further position Egypt as a global hub for technology and outsourcing services.

Through collaborations with government entities, academic institutions, and global technology partners, we are not only creating career pathways for young talent but also strengthening Egypt’s role as a strategic gateway for high-value digital and AI services worldwide.

What Is ‘Dry Powder’ and Why It Shapes Investment Cycles?

Ghada Ismail

 

In finance, few phrases sound as dramatic—and as misunderstood—as “dry powder.” It has nothing to do with explosives or chemistry, yet when markets wobble and funding dries up, it suddenly becomes the most powerful thing in any context.

Dry powder is the cash everyone wishes they had when conditions turn tough. It doesn’t chase hype or panic in downturns. It waits—quietly and strategically—until the right moment arrives.

As startups learn to survive longer, investors favor discipline over speed, and economies navigate uncertainty, dry powder has moved from a niche term to a core strategy. It shapes who can act decisively, who can negotiate from strength, and who is forced to react.

At its simplest, dry powder means cash or highly liquid capital that is ready to be deployed. In reality, it represents control. For investors, startups, and the broader economy, dry powder is what separates those who endure market cycles from those who define what comes next.

 

Dry Powder from an Investor’s Perspective

For investors—particularly in venture capital, private equity, and institutional funds—dry powder refers to capital that has been raised but not yet invested. Funds typically collect commitments from their investors and deploy that money gradually over several years, rather than all at once.

Holding dry powder gives investors flexibility. In overheated markets, disciplined funds may slow their pace and avoid inflated valuations. When markets cool, that same unspent capital becomes a competitive advantage. Investors can move quickly, negotiate better terms, support existing portfolio companies, or back strong businesses that suddenly look undervalued.

This is why periods of uncertainty often coincide with reports of record levels of dry powder. It is not a sign of indecision, but of patience. Investors with capital ready to deploy often end up shaping the next growth cycle.

 

What Dry Powder Means for Startups

For startups, dry powder usually means cash reserves in the bank. It is the runway that buys time, reduces pressure, and keeps founders in control of their decisions.

Startups with sufficient dry powder can slow hiring, refine their product, or adjust strategy without being forced into emergency fundraising. They are less likely to accept unfavorable terms or dilute too early. In contrast, startups running low on cash often make rushed decisions driven by survival rather than long-term value.

Dry powder also changes how startups are perceived. A company with healthy reserves signals stability and confidence to investors, customers, and partners. It suggests the business is choosing capital—not desperately chasing it—often resulting in better negotiations and stronger relationships.

 

Dry Powder and Market Cycles

Dry powder plays a central role in how markets move through cycles. During boom periods, capital flows freely and aggressively, reducing the amount of unspent cash. Valuations rise, competition intensifies, and speed often outweighs discipline.

When markets correct, investment activity slows, and dry powder accumulates. While this phase can feel stagnant, it often sets the stage for the next wave of growth. Once confidence returns, that stored capital is deployed into new companies, technologies, and acquisitions, often more selectively and sustainably than before.

In this way, dry powder acts as both a buffer and a reset button, preventing capital from being exhausted at the peak of hype and ensuring resources remain available when opportunity reappears.

 

The Economic Impact of Dry Powder

At the macro level, dry powder influences investment, innovation, and job creation. Large pools of deployable capital—held by institutional investors, sovereign funds, and corporations—can stabilize markets during downturns and accelerate recovery during upswings.

For innovation-driven economies, dry powder is especially important. It allows funding to continue flowing into startups, infrastructure, and strategic sectors even when global conditions tighten. Economies with active investors and available capital are better positioned to maintain momentum through volatility.

 

Common Misconceptions

Dry powder is often mistaken for idle money. In reality, it is intentional restraint. Choosing when not to invest can be just as strategic as choosing when to invest. At the same time, holding too much dry powder for too long can create pressure to deploy capital quickly, sometimes at the wrong moment.

The key is balance: aligning deployable capital with clear strategy, realistic timelines, and market conditions.

 

Why Dry Powder Matters More Than Ever

In today’s environment of economic uncertainty, higher interest rates, and rapid technological change, dry powder has taken on renewed importance. Investors are more selective, startups are more cautious, and economies are prioritizing sustainable growth over speed at any cost.

Ultimately, dry powder is not about waiting on the sidelines. It is about being ready to invest, to grow, and to lead when opportunity returns.

Green Capital Rising: How Saudi Arabia Is Shaping the Future of Climate Finance

Kholoud Hussein 

 

For decades, Saudi Arabia was viewed primarily through the lens of hydrocarbons. Today, it is increasingly positioning itself as a capital provider and policy driver in the global climate finance landscape. The shift is neither rhetorical nor symbolic. It is structural, anchored in fiscal capacity, sovereign strategy, and a deliberate attempt to align energy transition goals with long-term economic diversification.

At the center of this transformation stands the Public Investment Fund (PIF), supported by national policy under Saudi Vision 2030. Together, they are shaping how capital flows into renewable energy, carbon management, sustainable infrastructure, and climate-aligned technologies both domestically and internationally.

The scale of ambition is significant. What is emerging is not simply an environmental strategy, but a financial architecture designed to mobilize and deploy climate-linked capital at scale.

 

From Energy Producer to Climate Capital Allocator

Saudi Arabia’s climate finance trajectory is closely tied to its economic diversification agenda. Under Vision 2030, the Kingdom aims to generate 50 percent of its electricity from renewable sources by 2030. Achieving that target requires not only infrastructure but structured financing mechanisms capable of attracting domestic and international investors.

PIF, whose assets under management exceed $700 billion according to its most recent annual disclosures, has increasingly embedded sustainability criteria into its investment strategy. In 2022, the fund established a Green Finance Framework aligned with international standards, enabling it to issue green bonds and sukuk dedicated to environmentally sustainable projects.

Since entering the green debt market, PIF has raised billions of dollars earmarked for renewable energy, sustainable water management, clean transportation, and green buildings. These issuances signal to global markets that Saudi Arabia intends to participate in climate finance not merely as a policy beneficiary, but as an issuer and allocator of capital.

Saudi Finance Minister Mohammed Al-Jadaan has repeatedly emphasized that economic diversification and sustainability are intertwined. The transition to a greener economy, he has noted in international forums, represents a structural growth opportunity rather than a constraint.

 

The Saudi Green Initiative and Capital Deployment

The Saudi Green Initiative provides the policy umbrella for much of the Kingdom’s climate finance activity. Announced in 2021, the initiative includes commitments to reduce carbon emissions, expand renewable energy capacity, and plant billions of trees across the region.

Saudi Arabia has pledged to achieve net-zero emissions by 2060 through a circular carbon economy approach, which integrates carbon reduction, reuse, recycling, and removal. This model allows the Kingdom to invest simultaneously in renewables, carbon capture, and hydrogen technologies.

Recent government disclosures estimate that Saudi Arabia plans to invest more than $180 billion toward sustainable development and climate-related projects by 2030. This includes renewable power generation, grid expansion, energy efficiency upgrades, and emerging technologies such as carbon capture and green hydrogen.

Energy Minister Prince Abdulaziz bin Salman has consistently framed the transition as pragmatic and investment-led, emphasizing that emissions reduction and energy security must advance together.

 

Hydrogen, Renewables, and the Scale of Investment

One of the most capital-intensive components of Saudi Arabia’s climate finance deployment is green hydrogen. The PIF-backed NEOM Green Hydrogen Company is developing what is projected to become one of the world’s largest green hydrogen production facilities. The project carries an estimated investment value of approximately $8.4 billion and is expected to produce up to 600 tons of carbon-free hydrogen per day upon completion.

Beyond hydrogen, Saudi Arabia has awarded contracts for multiple gigawatts of solar and wind projects under the National Renewable Energy Program. Renewable energy investments alone are projected to exceed $50 billion over the next decade as the Kingdom scales toward its 2030 electricity targets.

Battery storage is also expanding rapidly. As renewable penetration increases, large-scale storage projects are being deployed to stabilize the grid and manage intermittency. These systems require sophisticated financing structures, creating space for blended finance models that combine sovereign backing with private capital participation.

 

Financial Markets and Green Instruments

Climate finance in Saudi Arabia is not confined to sovereign spending. Domestic banks are increasingly offering sustainability-linked loans and green sukuk to fund clean energy, sustainable real estate, and energy efficiency projects.

The Saudi Exchange has strengthened ESG disclosure requirements, encouraging listed firms to align with global reporting standards. Institutional investors, both domestic and international, are now integrating climate risk assessments into portfolio strategies.

This evolution is critical. Climate finance, to scale effectively, must move beyond public expenditure and become embedded in mainstream financial markets. Saudi Arabia appears intent on building that ecosystem.

 

The Startup Ecosystem: Innovation Within the Climate Economy

While sovereign funds provide scale, startups provide agility. Saudi Arabia’s expanding climate finance architecture is generating opportunity for early-stage companies operating in emissions tracking, energy optimization, sustainable mobility, and resource efficiency.

CarbonSifr is one example. The company offers carbon accounting platforms that allow businesses to measure and manage their emissions footprint. As regulatory and investor scrutiny increases, demand for credible emissions data is growing.

Similarly, NOMADD focuses on digital energy performance solutions, helping industrial clients optimize energy consumption and reduce waste. These efficiency gains translate directly into emissions reductions and cost savings.

Other startups are working in water management, smart grid analytics, and AI-driven infrastructure optimization. As Saudi Arabia expands renewable capacity and sustainable urban development projects, demand for these technologies is expected to rise.

Venture capital flows into the Kingdom have grown steadily in recent years, and climate tech is emerging as a distinct vertical. The combination of sovereign backing, regulatory clarity, and market scale gives Saudi startups operating in climate-related sectors strong growth potential over the coming decade.

 

Market Outlook and Investment Projections

Saudi Arabia’s climate finance trajectory is no longer speculative. It is measurable, multi-layered, and accelerating.

Independent market estimates project that the Kingdom’s renewable energy sector alone could exceed $12 billion annually within the next decade, driven by large-scale deployments of solar, wind, and battery storage. When hydrogen, carbon capture, grid modernization, water sustainability, green construction, and energy efficiency upgrades are included, cumulative climate-aligned investments could reasonably surpass $200 billion by the early 2030s.

However, the composition of this investment is what matters most.

1. Utility-Scale Renewables: Scale With Secondary Markets

Saudi Arabia’s target of generating 50 percent of electricity from renewables by 2030 implies adding tens of gigawatts of capacity over the coming years. Utility-scale solar projects remain the backbone of deployment, supported by wind farms in strategically viable regions.

Projected capital allocation in this segment over the next decade is expected to exceed $50–70 billion, including grid integration and storage infrastructure.

While large developers and sovereign-backed entities dominate project execution, this scale creates secondary markets that startups can serve, including:

  • Asset performance monitoring
  • AI-based solar yield forecasting
  • Predictive maintenance platforms
  • Drone-based inspection systems
  • Grid balancing software

As renewable penetration increases, grid complexity rises. Startups specializing in optimization algorithms, demand forecasting, and distributed energy management systems are well-positioned to scale alongside infrastructure expansion.

2. Hydrogen and Industrial Decarbonization: High Capital, High Complexity

Green hydrogen represents one of the most capital-intensive pillars of Saudi Arabia’s climate strategy. Beyond the estimated $8.4 billion investment in the NEOM hydrogen facility, additional projects are expected across industrial clusters.

Hydrogen production is only the beginning. The broader ecosystem includes:

  • Electrolyzer manufacturing
  • Storage and transport solutions
  • Export logistics
  • Industrial conversion systems
  • Carbon capture integration

This complexity creates a fertile environment for startups developing niche technologies such as efficiency optimization software for electrolysis, hydrogen-compatible materials, or digital tracking systems for carbon intensity certification.

Industrial decarbonization more broadly — including cement, steel, petrochemicals, and refining — presents another major investment wave. As Saudi industries face global pressure to reduce embedded carbon in exports, climate-tech startups offering emissions analytics, carbon capture enhancements, and process optimization tools may see sustained demand.

3. Carbon Markets and ESG Infrastructure

Saudi Arabia’s circular carbon economy framework signals growing interest in carbon management mechanisms. As voluntary carbon markets develop regionally, capital deployment is expected in:

  • Carbon credit verification platforms
  • Blockchain-based tracking systems
  • Measurement, reporting, and verification (MRV) software
  • Nature-based carbon offset initiatives

Startups in this space could fill credibility and transparency gaps. Companies like CarbonSifr illustrate the early-stage development of emissions tracking infrastructure. As regulatory clarity increases, growth in this segment could accelerate significantly.

Estimates suggest that carbon market-related financial flows in the region could reach several billion dollars annually by the early 2030s, depending on global carbon pricing developments.

4. Grid Modernization and Energy Storage

Battery storage installations are expected to expand rapidly as renewable penetration rises. Large-scale storage deployments require integrated software systems for load management, arbitrage optimization, and resilience planning.

This segment alone could attract tens of billions of dollars in capital over the next decade, particularly as smart grid systems evolve.

Startups can compete in:

  • Battery lifecycle analytics
  • Storage performance optimization
  • AI-powered grid dispatch tools
  • Vehicle-to-grid integration systems
  • Microgrid design for industrial zones

These technologies are capital-light relative to infrastructure projects but critical to performance outcomes, making them attractive to venture investors.

5. Sustainable Urban Development and Green Construction

Saudi Arabia’s large-scale urban projects under Vision 2030 integrate sustainability requirements into design and construction. Green buildings, water efficiency systems, district cooling technologies, and smart mobility infrastructure are expected to drive billions in additional climate-aligned investment.

This area opens opportunities for startups developing:

  • Smart building management systems
  • Water reuse and efficiency technologies
  • Low-carbon construction materials
  • Digital twins for urban sustainability planning

As regulatory standards tighten and global investors assess ESG metrics, sustainable construction technologies are likely to experience strong demand growth.

 

Where the Gaps Remain

Despite strong capital deployment, several structural gaps present an opportunity:

  1. Localized Climate Data Infrastructure
    Saudi-specific emissions baselines, climate risk analytics, and industrial carbon intensity datasets remain underdeveloped. Startups can build localized intelligence platforms tailored to regional industries.
  2. SME Decarbonization Solutions
    Large corporations may access sustainability consultants and global software platforms, but small and medium enterprises often lack affordable tools. Scalable, subscription-based emissions tracking and energy optimization tools could fill this gap.
  3. Climate Insurance and Risk Modeling
    As infrastructure investments grow, demand for climate risk assessment and parametric insurance products will increase. Fintech-climate hybrids could emerge in this space.
  4. Talent and Technical Advisory Platforms
    Climate finance requires specialized skills in carbon accounting, green bond structuring, and sustainability reporting. Digital marketplaces connecting experts to projects may gain traction.

 

Growth Potential: From Niche to Core Sector

Saudi Arabia’s startup ecosystem has matured rapidly, with venture capital investment reaching record levels in recent years. As climate finance frameworks become institutionalized, climate-tech could evolve from a niche vertical into a core investment category.

Over the next decade, climate-aligned startups in Saudi Arabia could see compound annual growth rates exceeding 25–35 percent in segments such as energy analytics, carbon accounting, and grid software.

The advantage for Saudi-based startups lies in proximity. They operate within a market undergoing rapid regulatory change, sovereign-backed capital deployment, and infrastructure expansion. That alignment reduces market entry barriers and shortens sales cycles relative to markets where policy support is uncertain.

 

A Capital Cycle in Motion

What distinguishes Saudi Arabia’s climate finance strategy is not just the scale of funding, but its integration across sovereign funds, public markets, private banks, and venture capital channels.

If current trajectories hold, by the early 2030s, Saudi Arabia could rank among the leading emerging-market hubs for climate capital deployment, particularly in hydrogen, solar, and industrial decarbonization.

For startups, the message is clear. The next decade will not be defined solely by infrastructure construction. It will be shaped by the digital systems, analytics tools, efficiency platforms, and financial innovations that make that infrastructure viable and profitable.

In that environment, climate finance is not just about funding projects. It is about building an ecosystem — and startups may prove to be some of its most agile architects.

 

From Oil Capital to Climate Capital

Saudi Arabia’s role in climate finance is not defined by rhetoric but by capital allocation. The Kingdom is leveraging its fiscal strength to influence the direction of energy investment, support technological innovation, and reshape its economic identity.

The transformation remains complex. Balancing hydrocarbon revenues with decarbonization goals requires disciplined policy coordination and sustained financial commitment. Yet the trajectory suggests that Saudi Arabia is moving deliberately toward embedding climate considerations into sovereign strategy, capital markets, and private-sector development.

If successfully executed, this approach could redefine the Kingdom’s global positioning. Rather than being seen solely as an energy exporter, Saudi Arabia may increasingly be recognized as a climate capital allocator, shaping how emerging markets finance their transition.

In an era when capital determines the pace of decarbonization, that shift may prove to be one of the most consequential chapters in the Kingdom’s economic evolution.