Henkel’s GBS+ Revolution: Driving Innovation and Sustainability in the MENA Region

Sep 15, 2025

Kholoud Hussein 

 

In the rapidly evolving landscape of global business operations, Henkel’s Global Business Solutions+ (GBS+) network stands as a testament to innovation, efficiency, and strategic vision. This exclusive interview with Roland Haefs, Corporate Vice President of GBS+, and Shereen Alaa, Head of GBS+ Cairo, provides invaluable insights into the pivotal role played by GBS+ in Henkel’s global strategy, with a special focus on its expanding footprint in the MENA region.

 

The conversation explores the strategic foundations of Henkel’s Cairo GBS+ Center, its contributions to Henkel’s operational excellence, and its alignment with regional and global priorities such as digital transformation, sustainability, and talent development. With Egypt positioned as a regional hub for advanced services and solutions, the interview also delves into the potential for growth across the MENA region, including opportunities in Saudi Arabia under Vision 2030.

 

Sharikat Mubasher presents this exclusive interview, shedding light on how Henkel’s GBS+ continues to redefine business processes, foster innovation, and drive sustainable impact in one of the world’s most dynamic markets.

 

The following questions are answered by Roland Haefs, Corporate Vice President, Global Business Solutions+ (GBS+): 

 

Could you provide an overview of the current scale and influence of the GBS+ network globally? What are the key goals for expanding its role within Henkel’s global strategy, particularly as it pertains to the MENA region?

 

Henkel’s GBS+ organization, with a workforce of over 3,600 highly qualified employees, has become a critical component of Henkel’s value chain. Over the past 20 years, it has evolved from a transactional partner to a strategic player, operating across all time zones and languages. Today, GBS+ centers are located in Manila (Philippines), Bratislava (Slovakia), Mexico City (Mexico), Shanghai (China), and Cairo (Egypt).

 

The organization consists of specialized teams in areas such as finance, HR, IT, planning, sourcing, production, logistics, marketing, and sales. This broad expertise enables Henkel to deliver innovative solutions that meet the diverse needs of our global operations.

 

With a strong focus on digital transformation and process optimization, GBS+ will continue to streamline operations, enhance efficiency, and expand its role in higher value-adding activities. As we look to the future, expanding GBS+’s capabilities in the MENA region will be a key aspect of Henkel’s global strategy, further strengthening our ability to support the company's growth and operational excellence across markets.

 

What were the strategic factors behind choosing Egypt as a base for Henkel’s GBS+ Center? Additionally, do you foresee opportunities to expand similar operations in Saudi Arabia, and what role could it play within Henkel’s MENA vision?

 

Henkel chose Egypt as the base for its GBS+ Center for several strategic reasons. First, Egypt’s central geographic location enables it to cover multiple time zones, facilitating real-time collaboration with countries across the EMEA region and beyond. Additionally, Egypt offers a highly skilled, multilingual talent pool, which was instrumental in the establishment of our GBS+ Center. This decision also aligns with Henkel’s long-term goal to strengthen its presence in Egypt and transform the country into a hub for both product and service exports.

 

The GBS+ Center in Cairo is a critical part of Henkel’s broader strategy to expand its footprint in the Middle East and Africa (MEA) region. It positions Egypt as a global export hub for Henkel, particularly in terms of digital and technological solutions. The center plays a key role in enhancing Henkel’s service offerings by strengthening our digital capabilities and enabling us to deliver high-impact, value-added solutions across the MEA region and beyond.

 

By leveraging local talent and advanced technologies, Henkel is driving operational efficiency and innovation in the region. The GBS+ Cairo center is already playing a pivotal role as an exporting hub for digital and technology-driven solutions, supporting Henkel’s global operations.

 

As for Saudi Arabia, the country’s Vision 2030 focuses on diversification and development across multiple sectors, including technology and innovation. Henkel’s established investments in Saudi Arabia, including manufacturing facilities and an expanding market presence, align closely with the Kingdom's strategic objectives. While there are no immediate plans for expanding GBS+ operations in Saudi Arabia, the country’s growing role in Henkel’s strategy presents potential opportunities for future collaboration in line with Vision 2030’s goals.

 

How do you envision the Cairo GBS+ Center contributing to Henkel’s standing across the MENA region? What are some specific regional milestones or achievements you anticipate for this center in the near future?

 

The GBS+ Center in Cairo plays a pivotal role in strengthening Henkel’s presence across the Middle East and Africa (MEA) region. As a comprehensive organization, it offers a wide range of services that support Henkel's global operations and enable the company to meet the diverse needs of countries worldwide. This is made possible by the center’s strong multilingual talent pool, which allows GBS+ Cairo to operate in eight languages, including Arabic, English, French, German, Turkish, and Spanish. As a result, it provides services and solutions to over 75 countries globally.

 

Looking ahead, GBS+ Cairo holds significant potential to further contribute to Henkel’s strategic goals. It will remain a key part of Henkel's broader strategy to enhance its regional footprint, positioning Egypt as a hub for both product and technological exports. Henkel's vision includes not only expanding product exports but also strengthening its digital and technological presence by exporting innovative solutions and services.

 

Furthermore, the Cairo center is expected to play a central role in Henkel’s sustainability and digitalization initiatives, which are integral to the company's regional and global objectives. This will enable GBS+ Cairo to drive value for Henkel while supporting the company’s commitment to sustainable growth and digital transformation in the MEA region.

 

In what ways will the Cairo GBS+ Center support and enhance Henkel’s operations in the MENA region? 

 

The GBS+ center in Cairo plays a critical role in enhancing Henkel’s operations by streamlining and standardizing processes through the use of automation and digital solutions. With over a decade of experience, GBS+ Cairo is focused on adopting value-added activities that drive greater efficiency and effectiveness across the organization.

 

The center provides a comprehensive suite of services, including human resources, financial accounting and analysis, sales order processing, customer service, and marketing support. This broad portfolio enables Henkel to optimize operations and improve responsiveness to market demands, leading to better overall business performance.

 

In recent years, the center has expanded its capabilities to include IT and data analytics, reinforcing Henkel’s competitiveness in an increasingly fast-paced market. Moreover, the expansion of language support from three to eight languages has allowed GBS+ Cairo to serve over 75 countries, further strengthening its global reach and operational impact.

 

By leveraging local expertise and driving innovative practices, the GBS+ Cairo center supports Henkel’s global strategy, positioning Egypt as a key hub for advanced services and solutions, not just in the MENA region, but on a global scale.

 

How does the Cairo GBS+ Center fit into your broader vision for Henkel’s GBS+ network, and what unique contributions do you see it making to Henkel’s regional success across MENA, including Saudi Arabia?

 

The Cairo GBS+ Center is a key element of Henkel’s broader vision for its Global Business Services (GBS+) network. Strategically located in Egypt, the center takes full advantage of the country’s robust infrastructure, skilled workforce, and deep regional market knowledge to optimize essential processes, including finance, IT, and sales. 

 

This aligns with Henkel’s goal of streamlining operations, enhancing digital capabilities, and fostering innovation across the global network. With its focus on process efficiency and service excellence, GBS+ Cairo plays a critical role in supporting Henkel’s growth strategy, both within the MENA region and internationally, including in key markets such as Saudi Arabia.

 

The following questions are answered by Shereen Alaa, Head of Global Business Solutions+ (GBS+), Cairo:  

 

Can you give us an overview of the Cairo GBS+ office's current scale and scope, including the number of employees, primary services, and areas of specialization?

 

GBS+ Cairo began in 2014 and has grown significantly since then, now employing 260 talented people. The center provides a wide range of services and solutions in human resources, accounting, and financial analysis, sales order processing and payments, customer service, sales reporting, marketing support, and IT and digital solutions. 

 

This diverse portfolio allows Henkel to streamline operations and contribute to better overall business performance. Additionally, the number of supported languages has increased from three to eight, allowing GBS+ Cairo to offer its services from Egypt to more than 75 countries across the globe. 

 

How does the Cairo GBS+ Center support the development of local talent, particularly young professionals in Egypt? What skill sets are being prioritized to make the workforce competitive on a global scale?

 

At GBS+ Cairo, we are committed to the continuous development and upskilling of young Egyptian talent by providing unique opportunities for hands-on and practical experience. 

We offer on-the-job training programs that strengthen our employees’ expertise and job rotation opportunities to broaden their knowledge beyond their area of expertise. 

 

Additionally, we focus on our young talents in universities and organize multiple programs that prepare them for the job market. These include internships that give them hands-on work experience and job shadowing and case studies sessions to familiarize them with the practical application of their studies. We are proud that 54% of our interns were hired with us.

 

We aim to enhance skills across all areas, but prioritize expert competencies, digital mindset, and business acumen. This is in addition to soft skills training programs that equip our team members with the skills needed in today’s and tomorrow’s work environment, such as communication, presentation, project management, strategic thinking, and many more.

 

All these initiatives aim to prepare the workforce for global competitiveness, ensuring that local talent contributes effectively to Henkel’s international operations while also fostering Egypt's talent pool for future growth in the region.

 


Could you elaborate on the Cairo GBS+ Center’s approach to sustainability and social responsibility, and how it aligns with Henkel’s global standards? What positive impacts have been observed on the local environment and community, and what are your future goals in this area across MENA?

 

The GBS+ Cairo approach to sustainability and social responsibility aligns closely with Henkel’s global strategy, particularly its commitment to Environmental, Social, and Governance (ESG) objectives, which place a high priority on environmental and community well-being. 

At Henkel, corporate social responsibility (CSR) is central to our purpose, focusing on sustainability, social engagement, and ethical business practices.

 

Our CSR initiatives aim to make a lasting positive impact on the environment and society through education and active community involvement.

 

At GBS+ Cairo, we are proud of our strong culture of volunteering, with each team member contributing an average of 7.5 hours annually, leading to an impressive total of 10,000 volunteering hours dedicated to community projects over the past decade, such as Children Cancer Hospital, Green school program to name a few. This collective effort highlights our commitment and reflects our core values of equity, inclusivity, and social impact, which align perfectly with Henkel’s global standards. 

Both Henkel’s broader goals—such as reducing its environmental footprint, fostering a circular economy, and improving resource efficiency—and GBS+ Cairo's community outreach initiatives are aimed at creating long-term positive impacts on both the environment and society. Moving forward, Henkel’s goals in MENA, including Egypt, will continue to focus on strengthening these sustainability efforts, ensuring they contribute to Henkel’s global vision of a sustainable and equitable future for all.

 

By prioritizing sustainability, social responsibility, and ethical values, we bring our purpose to life: "Pioneers at Heart for the Good of Generations".

 

How does the Cairo GBS+ Center promote gender equality and female leadership? What initiatives are in place to increase women’s participation in the workforce, and are there similar plans for other parts of the MENA region?

 

At Henkel, we strongly believe that our diversity is our strength! We are committed to fostering an inclusive environment that nurtures the growth of all employees. 

Since women make up nearly 70% of the workforce, we see this representation as a proud accomplishment that embodies our basic beliefs and ideals rather than merely a figure. For us at GBS+ Cairo, increasing women's involvement in the workforce is essential to attaining inclusivity and balance, which in turn encourages creativity and innovation.

 

We are committed to fostering an atmosphere that nurtures everyone’s growth and enables women to assume leadership positions and play a part in the company’s success. This is evident with our over 65% female representation in leadership. We see that empowering women to assume leadership positions contributes is integral to shaping and cultivating a culture of collaboration and excellence.

 

What is the center’s future outlook for growth within the MENA market? What potential do you see for further expansion and impact throughout the region, and what makes MENA a priority for Henkel?

 

The Cairo-based GBS+ Center is a key component of Henkel's broader strategy to enhance its presence in the Middle East and Africa (MEA) region and position Egypt as a global export hub. 

Henkel has strengthened its presence in the Middle East and Africa region with GBS+ Cairo positioned as a comprehensive organization, that provides a wide range of high-impact value-adding services and solutions as well as digital and technological solutions that support Henkel's global operations and enables the company to cater to all countries across the globe. 

 

Looking ahead, GBS+ Cairo holds significant potential to further contribute to Henkel’s strategic goals. It will remain a key part of Henkel's broader strategy to strengthen its regional footprint in the dynamic and growing market in the Middle East and Africa region. 

 

Furthermore, the Cairo center is expected to play a central role in Henkel’s sustainability and digitalization initiatives, which are integral to the company's regional and global objectives. This will enable GBS+ Cairo to drive value for Henkel while supporting the company’s commitment to sustainable growth and digital transformation in the MEA region, adding to the region's strategic importance.

 

 

 

 

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Latest Experts Thoughts

AI for Senior Citizens in Saudi Arabia

Ghada Ismail

 

Saudi Arabia is quietly entering a new demographic chapter. While the Kingdom remains widely known for its youthful majority—with more than 70 % of citizens under the age of 35—another segment of the population is steadily expanding: older adults. According to the General Authority for Statistics (GASTAT), about 1.7 million people aged 60 and above now live in the Kingdom, representing roughly 4.8 % of the total population in 2025. 

This shift is subtle compared with global aging trends but significant enough to influence how healthcare, social services, and digital technologies are designed and delivered. The World Health Organization and Saudi health authorities define the elderly as individuals aged 60 years or above, a demographic that is expected to grow in the decades ahead amid rising life expectancy and improvements in healthcare access. 

Across homes, clinics, and digital platforms, artificial intelligence (AI) is beginning to play a meaningful role in enhancing seniors’ quality of life, helping them remain independent, connected, safe, and engaged in ways that align with Saudi cultural values and Vision 2030 priorities.

 

Aging and Its Challenges

Aging often brings layered challenges. Chronic disease management, reduced mobility, memory changes, and social isolation can gradually erode independence. Traditional care systems, heavily reliant on family or institutional support, are increasingly stretched amid smaller household sizes and urban lifestyle shifts. In Saudi Arabia, these concerns are compounded by a healthcare environment preparing for the future dynamics of a longevity economy.

Yet many older Saudis are actively engaged both socially and digitally. GASTAT’s 2025 Elderly Statistics Bulletin shows that over 60 % of elderly Saudis participate actively in social events, with 63.4 % of men and 57.3 % of women reporting regular activity. Additionally, high rates of digital engagement—where about 87 % of elderly men and 78 % of elderly women use smartphones or computers—reflect a population already comfortable with basic technology. 

 

Wearables: Personalized, Continuous Support

One of the most visible intersections of AI and elder care is through wearables, smart devices capable of continuous monitoring and predictive analysis. These devices use machine learning to track vital signs such as heart rate, movement, sleep patterns, and irregular activity. The real value lies in algorithms that can detect deviations from personal norms and alert caregivers or family members before small issues become emergencies.

A notable Saudi startup leading innovation in this space is Me’kaaz, which has developed AI-enabled wearable solutions tailored to senior care. Rather than serving merely as emergency alerts, Me’kaaz’s technology focuses on early detection and prevention. It captures subtle changes in activity or routines that may signal emerging health problems—whether related to mobility, cardiovascular health, or daily function—helping families and clinicians intervene proactively.

Importantly, these technologies are linguistically and culturally localized for Saudi users. AI interfaces support the Arabic language and sensory cues that feel natural and respectful, ensuring seniors can interact comfortably with devices. This cultural resonance is crucial in a society that emphasizes family involvement and dignity in elder care.

 

AI Companions and Social Connectivity

Physical health is part of the picture, but emotional well-being is equally important. Loneliness and social isolation have been linked globally to depression and cognitive decline, particularly among seniors living alone or with limited mobility.

AI-powered digital companions are entering this space as well. These systems combine conversational capability with reminders, mental exercises, and engagement tools designed to keep elderly users mentally stimulated and socially connected. Me’kaaz and other innovators are exploring how these companions can deliver culturally relevant content, including religious and community-oriented interactions, enriching everyday life for seniors who may spend long hours alone.

Such AI companions are not a replacement for human interaction, but a supplemental presence, especially valuable for those whose families live at a distance or have demanding work schedules.

 

Training for an AI-Enabled Life

Technology adoption does not begin with advanced gadgets; it begins with confidence. Recognizing this, national and private initiatives in Saudi Arabia are increasingly focusing on digital literacy for older adults.

A notable example is the collaboration between Huawei Technologies and stc Group, which launched a senior-focused training program under Huawei’s global “Education for All” initiative. The program’s SmartTruck serves as a mobile digital classroom, traveling across regions of the Kingdom to deliver free, hands-on training for people aged 50 and above.

These workshops cover practical digital skills: using smartphones, accessing online services, understanding digital safety and fraud protection, and navigating AI-enabled tools. In its early phase, the initiative trained more than 2,000 seniors through over 150 workshops, underscoring strong enthusiasm among older adults for digital skill-building when instruction is accessible and age-appropriate.

While these sessions don’t teach deep AI theory, they build foundational confidence. For seniors, learning to interact safely with digital systems reduces anxiety, increases participation, and lays the groundwork for more sophisticated AI engagement, whether through telemedicine, smart wearables, or digital communities.

 

AI in Healthcare Systems

AI’s role is expanding beyond the home into broader healthcare delivery. Hospitals and clinics across the Kingdom are using AI tools for diagnostics, predictive analytics, and remote monitoring—beneficial for senior patients managing chronic conditions.

AI can help clinicians identify high-risk patients sooner, personalize treatment plans, and reduce unnecessary hospital visits. For seniors, this means more tailored care with less physical strain, particularly for those managing conditions like diabetes, hypertension, or cardiovascular issues.

Government entities such as the Saudi Data and Artificial Intelligence Authority are central in shaping ethical AI deployment across sectors, including healthcare. Professional bodies like the Saudi Association for AI and Healthcare are also contributing research and education frameworks to align AI adoption with clinical standards and ethical guidelines.

 

Cultural and Ethical Dimensions

Despite the promise, challenges persist. Not all seniors have equal access to smartphones, high-speed internet, or ongoing support, particularly in rural areas. Digital inequality remains a real barrier to the full potential of AI adoption.

Privacy concerns also loom large. AI elder-care systems rely on sensitive personal data—from biometric readings to behavior patterns—making data protection and transparency essential. Ensuring that seniors understand how their data is used and protected is particularly important in a society where privacy and family reputation are highly valued.

Cultural compatibility remains key as well. AI systems must respect Saudi social norms, language nuances, and religious practices. Solutions that feel foreign or disconnected from daily life are unlikely to gain traction, regardless of their technical sophistication.

 

Looking Ahead

Saudi Arabia’s broader AI ecosystem—strengthened by national strategic investments, research institutes, and innovation incentives—provides fertile ground for senior-focused technologies. Future developments are likely to include more advanced predictive care models, AI-assisted cognitive health tools, and deeper integration between home-based systems and national healthcare platforms.

Demographic data indicate that the proportion of older adults in Saudi Arabia is modest but growing. According to GASTAT’s 2025 Elderly Statistics Bulletin, people aged 60 and above currently represent about 4.8 % of the population, with men slightly outnumbering women in this age group. While still a small share, demographic trends suggest this segment will expand in the coming decades as life expectancy rises and fertility rates decline, reflecting broader global aging patterns. This gradual increase highlights the need for proactive planning, innovative care models, and policies that embrace technology while maintaining human dignity and social inclusion.

 

Embracing Aging with Intelligence

AI for senior citizens in Saudi Arabia is no longer a theoretical concept; it is taking shape now through wearable devices, digital engagement programs, and healthcare innovations that respect cultural values. These technologies complement family care, empower seniors to stay connected, and enhance their ability to live independent, fulfilled lives longer.

By investing in localized tech solutions, digital literacy training, and ethical AI frameworks, Saudi Arabia is fostering an environment where aging with intelligence and intention is possible. For the Kingdom’s older adults, this means accessing tools that enrich daily life—while retaining the autonomy, dignity, and social bonds that define Saudi culture.

How SPACs revolutionize paths to public markets

Noha Gad

 

The process of taking a company public traditionally involved significant challenges, including regulatory requirements, market volatility, and high costs. Initial public offerings (IPOs) have long served as the primary method, enabling companies to achieve substantial growth. However, the rapid rise of startups in sectors such as fintech, artificial intelligence (AI), and sustainable technology increased demand for more efficient routes to capital markets. Special Purpose Acquisition Companies (SPACs) address this need.

With no commercial operations, a SPAC is essentially a shell company established to acquire companies by purchasing their shares. They are formed specifically to raise capital through an IPO, which can be used to acquire or merge with another private operating company. This approach enables private companies to become publicly traded in a matter of months rather than years, without the full burdens of a conventional IPO.

How do SPACs work?

A SPAC is created by experienced investors, known as sponsors, with the sole purpose of acquiring or merging with an unidentified private business. Unlike traditional IPOs, where a company directly lists its shares, a SPAC raises capital first and identifies a target later. This structure provides a streamlined path to public markets. 

The SPAC transaction process encompasses several key stages:

  • Formation and IPO. Sponsors form a team of industry experts and file for an IPO, then investors purchase units, typically comprising one share of common stock and a fraction of a warrant. Proceeds from the IPO are placed in a trust account to earn interest.
  • Finding a target. The SPAC has 18 to 24 months to find and negotiate a merger with a private company. During this period, the SPAC remains listed on an exchange, offering its shares for trading.
  • Merger announcement. After identifying the target, the SPAC announces the proposed deal and takes shareholders’ votes on the transaction.
  • De-SPAC and public listing: If approved, the merger will be completed, and the target emerges as a public company under a new ticker symbol.

 

Advantages of SPACs 

SPACs offer several benefits over traditional IPOs, providing efficiency and access for private companies seeking capital and investors pursuing opportunities. Key advantages are:

  • Fast access to public markets. The process usually takes 3 to 6 months from merger announcement to completion, compared to more than 12 months for a standard IPO.
  • Price stability: The SPAC sets a fixed share price during its IPO, reducing exposure to pricing volatility common in direct listings.
  • Expert guidance: Sponsors, often executives or investors with proven track records, offer strategic advice, networks, and credibility. 
  • Attractiveness in emerging markets: This model can support fintech and tech startups in emerging markets, providing liquidity without full IPO infrastructure.

While SPACs offer distinct advantages, most notably speed and efficiency, they also carry specific risks for investors and target companies. These include share dilution, inconsistent post-merger performance, potential conflicts among sponsors, and high redemption rates.

In essence, SPACs present a compelling alternative to traditional IPOs as they provide faster access to public markets and engage experienced sponsors. However, their success ultimately depends on careful evaluation at every stage. Ongoing regulatory developments continue to strengthen transparency and investor protections, contributing to a more stable environment. For investors, the key is to study sponsor track records, merger terms, and the realism of financial projections. Target companies, in turn, must ensure alignment with long-term strategic goals to mitigate potential drawbacks. As the SPAC model evolves alongside moderating deal volumes, it remains a relevant pathway for growth-oriented companies seeking to enter public markets. 

Dawud: Cybersecurity, AI drive digital transformation in Saudi Arabia, Egypt

Mohamed Ramzy

 

The technology landscape in the Middle East is witnessing an unprecedented boom, driven by massive investments in digital infrastructure and a strategic shift towards the adoption of artificial intelligence (AI). With this momentum, cybersecurity is becoming increasingly important as the primary defense line protecting data and ensuring sustainable economic growth.

Spire Solutions emerged as a key player in this rapidly growing landscape and one of the leading distributors of cybersecurity, data, and AI solutions in the region, with a robust presence across the Gulf and Egyptian markets over nearly two decades. As Saudi Vision 2030 targets accelerate and Egypt advances digital transformation pathways, the company aims to deepen its operations and expand investments in both markets.

Sharikat Mubasher held an interview with Anas Dawud, General Manager for Saudi Arabia, Egypt, and Lavent at Spire Solutions, to discover the company’s expansion plans, its role in supporting Saudi Vision 2030 and driving digital transformation in Egypt, the role of the regulatory ecosystem in bolstering growth, and the company’s plans across the cybersecurity and AI sectors.

 

Spire Solutions has a long-standing record in the region. Could you highlight the company's key milestones and current solutions it focuses on?

Spire Solutions was founded nearly 19 years ago, with an initial focus centered on cybersecurity as a value-added service across the GCC, Egypt, and North Africa. To meet the needs of these rapidly evolving markets, we expanded our portfolio to include data and AI solutions, establishing a strategic integration between information security, data analytics, and intelligent technologies. This comprehensive package now defines our IT services offered to clients.

 

Speaking about the Saudi market, how do you assess the company’s operations amid the Kingdom’s significant momentum?

Saudi Arabia is our largest market. We have been operating in the Kingdom for over 15 years, and now serve a huge client base of more than 1,000 customers, including diverse government entities and large companies. Our main goal is to ensure robust protection of the IT environments of these organizations.

Geographically, we currently cover 18 cities across the Kingdom through a specialized team of engineers and consultants. We also aim to expandi our team in the Western Region, in line with our plan to open a regional headquarters in Riyadh soon.

 

How has Saudi Arabia’s regulatory environment contributed to driving Spire Solutions’ growth in this sector?

Governance and regulations put in place by Saudi regulators have been the cornerstone for our business growth, setting clear frameworks for cybersecurity and data protection standards. This boosted demand for our solutions across pivotal sectors, whether financial, banking, or governmental, while ensuring companies operate within a protected, regulated market.

The sector is witnessing a great momentum, backed by several supporting entities, notably the Saudi Data and Artificial Intelligence Authority (SDAIA), the Saudi Ministry of Communications and Information Technology, and many other entities.

 

Spire Solutions recently participated in the inaugural AI Everything MEA 2026 summit. How do you see the growth opportunities in the Egyptian market compared to other markets in the region? 

The Egyptian market is very promising, driven by a genuine, tangible shift from the government and the private sector towards comprehensive digital transformation.

Companies and banks have shown significant awareness of the need to integrate AI into their work cycles. Spire Solutions has been operating in the Egyptian market for more than 10 years, and we believe that the current movement in digital transformation and AI paves the way for us to boost investment and expand the reach of our technical services and consultancies in the coming period.

 

Does Spire Solutions plan to launch new projects in Egypt soon?

Spire Solutions is in ongoing talks with local partners to form successful partnerships. We recently held high-level meetings with leading Egyptian entities and have several strategic projects in the pipeline that we will announce soon.

I would like to emphasize a key point regarding our business approach in Egypt. We do not engage directly with the end-user; rather, we work through strategic partnerships with system integrators. However, we provide support to end-users through consultancy services and technical training.

 

The entrepreneurship sector in the region is experiencing significant momentum. What role does Spire Solutions play in supporting startups?

Supporting startups is at the heart of our strategy. We are committed to providing them with specialized technical training, enabling access to markets, and helping them build effective customer relationships.

We believe in the importance of working alongside entrepreneurs who are developing innovative solutions. Through this approach, we have supported a number of startups that have successfully established a strong presence across the region.

 

How do you see the future of AI and data sectors in key markets in the region by 2030?

Data volume is growing continuously and rapidly, making data science and analytics an essential pillar of organizational resilience, serving as the engine that guides companies' investments and helps navigate emerging challenges.

Today, AI plays a crucial role in promoting this process by providing faster and more accurate data protection. We aim to expand beyond Egypt and the GCC to enter specific markets in North Africa within the coming period.

With the accelerated pace of digital transformation in Saudi Arabia and Egypt, opportunities are abundant for cybersecurity and AI companies. Spire Solutions, guided by a clear regional expansion strategy, focuses on building local partnerships, knowledge exchange, and upskilling talent, ultimately enhancing organizations’ readiness to address evolving challenges in the digital landscape.

 

Translation: Noha Gad

Smart Kingdom: How AI Is Powering the Next Generation of Saudi Mega Projects

Kholoud Hussein 

 

Saudi Arabia’s mega projects were conceived as symbols of economic diversification. Today, they are becoming test beds for something even more transformative: artificial intelligence embedded at scale.

From predictive construction systems to AI-managed urban mobility, the Kingdom’s flagship developments are not merely large in size or investment value. They are increasingly designed as intelligent ecosystems. Backed by the policy framework of Saudi Vision 2030 and coordinated through institutions such as the Saudi Data and Artificial Intelligence Authority (SDAIA), AI is moving from experimental pilot to core infrastructure layer.

With mega projects collectively valued in the trillions of dollars, Saudi Arabia is positioning artificial intelligence not as a supporting tool, but as an operating system for next-generation cities, tourism hubs, logistics corridors, and industrial zones.

 

AI as a National Priority

Saudi Arabia’s AI ambitions are not confined to individual developments. In 2020, the Kingdom launched the National Strategy for Data and AI, aiming to position the country among the top 15 global AI leaders by 2030. Officials have repeatedly emphasized that artificial intelligence is central to economic competitiveness.

Crown Prince Mohammed bin Salman has described technology and innovation as pillars of the Kingdom’s diversification strategy. Meanwhile, SDAIA President Abdullah Alghamdi has stated that data and AI are “key enablers of economic growth and digital transformation.”

According to official projections, AI could contribute an estimated $135 billion to Saudi Arabia’s GDP by 2030, representing roughly 12 percent of the national economy. These figures underscore why mega projects are being built with AI integration from inception rather than retrofitted later.

 

NEOM: Building an AI-Native City

Perhaps the most visible example is NEOM, the $500 billion smart city development in northwestern Saudi Arabia. Designed as a fully connected urban environment, NEOM integrates AI across energy management, transportation, water systems, and security infrastructure.

Within NEOM, THE LINE represents an ambitious experiment in AI-driven urban planning. The linear city will rely on predictive analytics to manage traffic flows, optimize energy consumption, and coordinate autonomous transport systems. Digital twins—virtual models of physical infrastructure—allow planners to simulate real-world conditions before construction is completed.

AI algorithms will monitor energy demand in real time, automatically adjusting renewable energy generation and storage systems. In practice, this reduces waste and improves grid resilience. In urban mobility, AI-enabled platforms are expected to manage autonomous vehicles and high-speed transit networks with minimal human intervention.

The result is an environment where infrastructure decisions are driven by continuous data analysis rather than static planning assumptions.

 

The Red Sea Project: AI in Sustainable Tourism

Sustainability is another arena where AI is reshaping Saudi mega developments. Red Sea Global, developer of the Red Sea Project, has embedded AI into environmental management systems.

The destination aims to operate on 100 percent renewable energy. AI-powered monitoring systems analyze weather patterns, guest flows, and energy consumption to optimize operations while minimizing ecological impact. Smart desalination plants use machine learning to improve efficiency and reduce carbon intensity.

By using predictive analytics, operators can anticipate peak visitor demand and adjust services accordingly, limiting overuse of sensitive natural environments. This model reflects a broader shift: AI is not only about efficiency but also about environmental stewardship.

 

Qiddiya and Predictive Operations

Entertainment and sports infrastructure are also being transformed. Qiddiya Investment Company is developing one of the Kingdom’s largest entertainment cities, integrating AI for crowd management, safety monitoring, and real-time operational analytics.

Advanced camera systems and computer vision technologies help detect congestion patterns and enhance security oversight. Predictive maintenance tools monitor ride systems and facilities to reduce downtime and prevent mechanical failures.

For mega venues hosting international events, AI-driven analytics enable dynamic pricing strategies, optimized staffing, and personalized visitor experiences.

 

AI in Construction and Project Management

Beyond the final user experience, AI is reshaping how mega projects are built.

Saudi Arabia’s construction sector faces the challenge of delivering projects at an unprecedented scale. AI-enabled project management platforms analyze supply chains, labor allocation, and procurement timelines to mitigate delays. Predictive analytics help identify bottlenecks before they escalate into costly overruns.

Drone-based imaging combined with machine learning allows real-time monitoring of construction progress. This data feeds into centralized dashboards, enabling developers to compare projected timelines with actual performance.

Given that Saudi giga-projects represent investments exceeding $1 trillion collectively, even marginal efficiency gains through AI can translate into billions of dollars in savings.

 

The Startup Ecosystem: Local Innovation at Scale

While global technology providers are active in the Kingdom, Saudi startups are increasingly contributing to the AI ecosystem, supporting mega projects.

Companies such as Mozn specialize in AI-driven analytics and risk management platforms. Originally focused on financial crime detection, firms like Mozn are expanding into broader data analytics solutions relevant to infrastructure and enterprise clients.

Another emerging player is Quant Data & Analytics, which develops AI tools for predictive analytics and data intelligence. Such companies are well-positioned to serve government agencies and mega-project operators requiring localized AI solutions.

Saudi Arabia’s venture capital ecosystem has grown significantly, with AI startups attracting increasing funding rounds. Government-backed funds and accelerators are prioritizing artificial intelligence as a strategic vertical.

As mega projects mature, demand for specialized AI applications—ranging from logistics optimization to energy modeling—creates a substantial addressable market for domestic startups.

 

Human Capital and Workforce Transformation

AI integration also has labor market implications. Mega projects are serving as training grounds for Saudi engineers, data scientists, and AI specialists.

Under Vision 2030, workforce localization initiatives aim to equip Saudi nationals with advanced digital skills. Universities and research centers are partnering with mega-project developers to create AI-focused training programs.

Officials have emphasized that AI adoption is not about workforce replacement but productivity enhancement. SDAIA leadership has noted that building local AI talent is essential for long-term sustainability.

 

Economic Impact and Investment Outlook

The economic implications are profound. With AI projected to contribute $135 billion to GDP by 2030, mega projects act as catalysts, accelerating this contribution.

Investment in digital infrastructure, cloud computing, and data centers is expanding alongside physical construction. Saudi Arabia has announced multi-billion-dollar investments in cloud services partnerships to support AI workloads.

Moreover, foreign direct investment linked to technology partnerships continues to grow as global firms view Saudi mega projects as large-scale test environments for advanced AI applications.

Industry analysts estimate that AI-related spending in Saudi Arabia could grow at compound annual rates exceeding 25 percent through the end of the decade, driven largely by giga-project deployment.

 

Challenges and Governance Considerations

Despite momentum, challenges remain. Integrating AI across complex, multi-stakeholder projects requires strong governance frameworks. Data privacy, cybersecurity, and algorithmic accountability are critical concerns.

Saudi authorities have introduced regulatory standards governing data protection and AI ethics to ensure responsible deployment. This regulatory clarity may enhance investor confidence.

 

Finally, Saudi Arabia’s mega projects were initially defined by scale—record-breaking budgets, ambitious architecture, and expansive geography. Increasingly, however, they are defined by intelligence.

Artificial intelligence is embedded in planning models, operational systems, sustainability metrics, and security frameworks. It is shaping not only how projects are built but how they function long after completion.

If current trajectories continue, Saudi Arabia’s giga-projects may become global reference models for AI-integrated urban development. In doing so, they reinforce the Kingdom’s broader ambition: to transition from an economy built primarily on natural resources to one powered by data, technology, and intelligent systems.

 

What Is ‘Asset Turnover Ratio’ and Why It Matters for Startups

Ghada Ismail

 

Most startups don’t fail because they lack ideas. They fail because they misjudge how efficiently they turn what they own into revenue.

In the rush to grow, founders often focus on how fast money is coming in, while paying far less attention to how hard their assets are actually working. Office space sits half-used. Software tools pile up. Teams expand faster than output. On paper, the startup looks like it’s growing. In reality, its engine may be inefficient.

This is where the Asset Turnover Ratio quietly steps in. It doesn’t care about hype, valuation, or future promises. It asks one simple, uncomfortable question: How much revenue are you actually generating from the assets you already have? For startups operating on limited capital and tight runways, the answer can be revealing, and sometimes alarming.

 

What Is Asset Turnover Ratio?

The Asset Turnover Ratio measures how efficiently a business uses its assets to generate revenue. It shows how much revenue is produced for every unit of assets owned by the company.

The formula is simple:

Asset Turnover Ratio = Revenue ÷ Average Total Assets

If a startup generates SAR 2 million in revenue and holds SAR 1 million in total assets, its asset turnover ratio is 2. This means the company generates SAR 2 in revenue for every riyal invested in assets.

In general, a higher ratio indicates stronger operational efficiency, while a lower ratio suggests that assets may not be used to their full potential.

 

Why Asset Turnover Ratio Matters for Startups

Startups rarely have excess resources. Capital is limited, margins are thin, and every investment—whether in people, technology, or infrastructure—needs to prove its value quickly.

The asset turnover ratio helps founders understand whether their business model is genuinely efficient or simply growing heavier over time. It highlights whether assets are actively contributing to revenue or quietly becoming cost centers.

For investors, this metric offers insight into execution quality. A startup that generates strong revenue relative to its asset base signals discipline, thoughtful scaling, and smarter capital allocation, qualities that matter far more than growth alone.

 

Interpreting High and Low Asset Turnover Ratios

A high asset turnover ratio often reflects a lean, well-optimized business. Digital startups, SaaS platforms, and marketplace models typically perform well because they generate revenue without heavy physical infrastructure. High turnover suggests that the startup is maximizing output from minimal resources.

A low asset turnover ratio is not necessarily a red flag on its own. Asset-heavy startups in sectors such as manufacturing, logistics, or hardware development often show lower ratios, especially in early stages. The real concern arises when assets continue to grow while revenue lags behind, signaling inefficiencies or premature expansion.

What matters most is what happens next. Improving turnover over time indicates that the startup is learning how to scale more efficiently.

 

How Startups Can Improve Asset Turnover

Improving asset turnover is not about cutting costs aggressively. It is about making smarter decisions with existing resources.

Startups can focus on increasing revenue before acquiring new assets, delaying major capital expenditures until demand is validated, and outsourcing non-core functions instead of owning everything in-house. Regularly reviewing underperforming assets—whether tools, systems, or physical resources—also helps prevent unnecessary drag on performance.

Ultimately, the goal is not to own fewer assets, but to ensure that every asset actively supports growth.

 

Putting Asset Turnover in Context

No single metric tells the full story. Asset turnover should be viewed alongside profitability, cash flow, and growth indicators. A startup can be efficient but unprofitable, or profitable but inefficient. The real insight comes from understanding how these metrics work together.

For founders, asset turnover serves as a reality check. It keeps ambition grounded in execution and encourages smarter scaling rather than reckless expansion.

 

Wrapping Things Up…

At its core, the asset turnover ratio is not just a financial metric, but rather a discipline check.

It forces founders to ask whether growth is being built on smart execution or on accumulating more resources than the business can justify. High turnover reflects a startup that knows how to extract value before spending more. Low turnover, if ignored, quietly erodes runway long before cash flow problems become obvious.

In a startup landscape where capital is no longer unlimited, the businesses that survive will not be the ones that own the most assets, but the ones that use what they own best.