Saudi Arabia’s Giga-Projects: Unlocking a Billion-Dollar Opportunity for Startups and SMEs

Sep 15, 2025

Kholoud Hussein 

 

Saudi Arabia’s giga-projects—Neom, The Line, and Qiddiya—are redefining the Kingdom’s economic landscape, aligning with Vision 2030’s goal of diversifying the economy and reducing reliance on oil. While these projects promise futuristic urban planning, cutting-edge technology, and world-class tourism, they also create unprecedented opportunities for startups and SMEs.

 

Saudi entrepreneurs are tapping into these mega-developments to provide innovative solutions in smart city infrastructure, entertainment, fintech, logistics, and sustainability. This article explores how these projects are fostering startup growth, the role of Saudi business leaders in seizing these opportunities, and the government’s efforts in empowering entrepreneurs.

 

1. Neom and The Line: A Smart City Ecosystem for Innovation

Neom is a $500 billion mega-city that is poised to become a global hub for technology, AI, and green energy. One of its most ambitious projects is The Line, a 170-kilometer-long, car-free smart city that integrates AI-driven automation, renewable energy, and futuristic urban mobility.

 

For startups, Neom represents a testing ground for innovation in AI, IoT, and sustainable infrastructure. Entrepreneurs in sectors such as autonomous transportation, AI-driven governance, and urban sustainability can leverage Neom’s open innovation framework to develop and scale their businesses.

 

Startup Perspective

Sultan Alasmi, CEO of Zid, an e-commerce enabler, highlights the immense potential of Neom for startups: "Saudi Arabia’s giga-projects, especially Neom, offer a once-in-a-lifetime opportunity for startups to develop solutions that integrate with smart city frameworks. Entrepreneurs who innovate in AI-driven commerce, logistics, and urban tech will be at the forefront of the new economy."

 

As Neom continues to attract global investment, Saudi startups specializing in green energy, sustainable construction, and AI-driven automation will be key players in its long-term development.

 

2. Qiddiya: A Billion-Dollar Playground for Tourism and Entertainment Startups

With a projected 17 million annual visitors by 2030, Qiddiya is Saudi Arabia’s answer to Dubai’s entertainment sector. Spanning 334 square kilometers, Qiddiya will feature theme parks, motorsports, esports, live performances, and cultural experiences.

 

Startups in hospitality, ticketing, VR-based entertainment, and travel tech stand to gain significantly from this multi-billion-dollar project. Saudi Arabia is positioning itself as a regional hub for entertainment, and entrepreneurs who capitalize on immersive experiences, AI-driven tourism services, and fintech solutions for travel will thrive.

 

Startup Perspective

Ebrahim Al-Jassim, founder of Ninja, a quick commerce startup, sees entertainment logistics and hyper-personalized services as a massive growth area: "Qiddiya is more than an entertainment hub; it’s a new ecosystem for hospitality, logistics, and smart payments. Startups that can enhance visitor experiences with AI, VR, and seamless payment solutions will dominate this space."

 

With Saudi Arabia investing over $8 billion in the entertainment sector, Qiddiya offers massive potential for travel tech startups, luxury tourism brands, and digital payment innovators.

 

3. Opportunities in Smart Cities, Tourism, and Infrastructure

 

Smart Cities & Infrastructure

Neom and The Line are pioneering AI-driven governance, hyper-connectivity, and zero-emission infrastructure. Startups that specialize in energy-efficient buildings, smart grid technologies, and AI-based security solutions can integrate their products into these developments. "Our startup, Retailo Technologies, is already working on logistics solutions that cater to the evolving needs of Saudi Arabia’s giga-projects. Supply chain innovations will be crucial in supporting large-scale developments like Neom and The Line," according to Abdulaziz Hadhrawi, Founder of Retailo Technologies. 

 

Tourism & Hospitality Tech

Saudi Arabia’s plan to attract 100 million tourists by 2030 means massive investments in luxury tourism, wellness retreats, and eco-tourism startups. Entrepreneurs in AI-driven personalized travel experiences, sustainable hospitality, and VR tourism can tap into this market.

Khaled Abou Kassem, Co-founder of AlGooru, said: "The Saudi tourism sector is experiencing rapid growth. Startups that integrate AI, blockchain-based booking systems, and immersive digital experiences will be ahead of the curve."
 

4. Government Policies Supporting Saudi Entrepreneurs

 

Investment Incentives

The Ministry of Investment of Saudi Arabia (MISA) provides a 100% foreign ownership license for startups setting up in SEZs (Special Economic Zones). This policy has led to a 65% increase in foreign startup investments in 2024.

 

Special Economic Zones (SEZs) Provide Tax-Free & Duty-Free Benefits: SEZs like King Abdullah Economic City (KAEC) and Neom's Industrial Zone are startup-friendly hubs that offer tax incentives, regulatory benefits, and easy business incorporation.

 

Venture Capital & Funding for Startups

Saudi Arabia has witnessed a record $3.8 billion in venture capital funding in 2024, with much of it directed towards startups in logistics, fintech, AI, and green energy. Mohammed Aldossary, Co-founder of Sary, stated: "Saudi Arabia’s startup scene is evolving rapidly, thanks to government-backed funding initiatives like Monsha’at and the Saudi Venture Capital Company (SVC). Access to capital is better than ever for ambitious entrepreneurs."
 

5. Overcoming Challenges: What Startups Need to Consider

While Saudi giga-projects present incredible opportunities, startups must navigate challenges such as:

  •  Regulatory Compliance: Large-scale projects require businesses to meet international quality and sustainability standards.
  • Talent Acquisition: The demand for AI specialists, sustainable engineers, and fintech experts is outpacing local supply.
  • Competition from Global Corporations: Startups must differentiate their solutions to compete against established multinational firms.

Advice from Saudi Startup Leaders

Janardan Dalmia, CEO of Trukkin, said: "Startups must move fast, network aggressively, and seek partnerships with giga-project stakeholders. Neom and Qiddiya won’t wait for entrepreneurs who aren’t ready to scale."
 

In the same vein, Hala Zahran, Lead for Arab Bank Accelerator, commented: "Government-backed accelerators like the Saudi Industrial Development Fund (SIDF) and PIF’s investment arms are creating a world-class startup ecosystem. But to succeed, founders must be willing to adapt quickly to regulatory and business changes."
 

The Future of Saudi Startups in Giga-Projects

Saudi Arabia’s giga-projects are not just urban developments—they are catalysts for economic diversification and technological innovation. As Neom, The Line, and Qiddiya continue to take shape, startups and SMEs will play a pivotal role in shaping the future economy.

For entrepreneurs willing to innovate, collaborate, and scale, the Saudi startup ecosystem is ripe with opportunity. Whether in AI-driven smart cities, fintech for tourism, or green energy infrastructure, the future belongs to those who seize it now.

 

Tags

Share

Advertise here, Be the LEADER

Advertise Now

Latest Experts Thoughts

What Is a Zombie Fund?

Ghada Ismail

 

Some investment funds just die quietly. They stop making new deals, their investment period comes to an end, and investors expect their money to be returned. But sometimes, the fund does not quite disappear. It keeps holding companies, waiting for the right moment to sell, while years continue to pass.

This is where the term “zombie fund” comes in.

A zombie fund is generally a private equity, venture capital, or similar investment fund that has reached or passed the end of its intended investment period but continues to exist because it still holds investments that have not been sold or exited. Instead of raising new capital and actively building a portfolio, the fund manager mainly focuses on managing existing assets and eventually returning whatever value can be recovered to investors.

 

Why Are Zombie Funds Created?

Most private investment funds operate on a defined timeline. A typical fund may spend its first few years identifying and investing in companies before entering a later period focused on managing and exiting those investments.

The problem begins when some portfolio companies cannot be sold within the expected timeframe.

For example, a private equity fund may have invested in a company expecting to sell it after several years. If market conditions deteriorate, valuations fall, or the company struggles to find a buyer, selling the investment may no longer make financial sense. The fund may therefore extend its holding period.

If this happens across several investments, the fund can remain active long after its original investment strategy has effectively ended.

 

How Does a Zombie Fund Work?

A zombie fund typically does not have the same level of activity as a new or actively investing fund. Its manager is primarily concerned with overseeing existing portfolio companies, making necessary decisions, and looking for opportunities to exit those investments.

The fund may still generate returns for investors, but capital is generally being returned gradually rather than being deployed into a new generation of investments.

For fund managers, this can create a difficult situation. Managing an older portfolio requires time and resources, while the management fees generated by the remaining assets may become less attractive as the fund shrinks.

For investors, meanwhile, capital can remain tied up for longer than originally expected.

 

Why Do Zombie Funds Matter?

Zombie funds can become particularly important during periods of weak investment activity or challenging exit markets.

When valuations decline or buyers become more cautious, private-market investors may struggle to sell portfolio companies at attractive prices. Rather than accepting a significant loss, a fund manager may decide to wait for market conditions to improve.

This can protect the potential value of an investment, but it can also delay the return of capital to investors.

A large number of aging funds can also affect the broader private equity ecosystem. Capital that remains locked in older investments cannot easily be recycled into new opportunities. This may reduce the ability of investors to commit capital to emerging companies and new fund managers.

 

Wrapping Things Up…

A zombie fund sits in an unusual space between life and closure. It is still legally and financially active, but its original investment mission has largely run its course.

For investors, understanding zombie funds is important because they highlight one of the less visible realities of private markets: investing does not end when the money is deployed. Exits, valuations, market conditions, and the timing of returns can keep capital tied up for years beyond expectations.

Ultimately, a zombie fund is not defined simply by its age. It is defined by what happens after its active investment life is supposed to have ended. In a market where patience can sometimes unlock value, staying alive may be strategic. But when there is no clear path to an exit or value creation, the same longevity can become a burden.

The Growth Flywheel: How Startups Turn Growth into More Growth

Kholoud Hussein 

 

Startup growth is often described as a linear process: build a product, acquire customers, generate revenue, raise capital, hire more people, and expand. But some of the most powerful startups grow differently. Instead of treating growth as a sequence of separate steps, they create a system in which each achievement strengthens the next. This is the idea behind the growth flywheel.

A flywheel is a self-reinforcing cycle. The more momentum it gains, the easier it becomes to keep moving. In a startup, this means using customers, data, product improvements, technology, talent, and capital to create a continuous loop of growth.

The concept differs from a traditional growth funnel. A funnel describes how potential customers move from awareness to purchase and retention. A flywheel focuses on what happens after those interactions: how each customer, transaction or improvement creates an advantage that helps attract the next customer.

How the startup flywheel works

Consider a software startup. It launches a product and attracts its first group of customers. Those customers provide revenue, but they also generate something equally valuable: feedback.

The startup uses that feedback to improve the product, making it more useful and easier to adopt. A better product can increase customer satisfaction, retention and referrals, helping the company attract more customers. More customers generate more revenue and more feedback, allowing the company to continue improving.

The cycle then repeats:

More customers → more feedback and data → better product → stronger customer value → more customers.

The important point is that growth is no longer simply an outcome. Growth becomes an input into future growth.

Why this matters for startups

This model is particularly important for startups because they typically operate with limited resources. They cannot always compete with established companies through larger marketing budgets, bigger sales teams or stronger brand recognition.

A flywheel can provide another source of advantage: compounding momentum.

For example, a marketplace can become more valuable as it attracts more buyers and sellers. More sellers create greater choice, which attracts more buyers; more buyers increase the opportunity for sellers, encouraging more suppliers to join.

Similarly, a fintech startup may use transaction data to improve its products and risk assessment. A SaaS company can use customer behavior to refine its software. A platform can benefit from network effects as each additional user increases its value to others.

Different businesses have different flywheels, but the principle is consistent: the business should become stronger because it is growing.

Beyond customers: Talent and capital

The flywheel can extend beyond the product itself.

As a startup grows, it can attract stronger talent, build relationships with larger customers and gain access to additional capital. Experienced employees may eventually become founders themselves, while successful investors can reinvest returns into new companies.

This creates a broader ecosystem in which one company's growth can contribute to future entrepreneurial activity.

Capital, however, should be viewed as fuel rather than the flywheel itself. Funding can accelerate hiring, product development, and expansion, but it cannot substitute for customer demand or a sustainable business model. If growth depends entirely on continuously raising more money, the flywheel has not necessarily been created.

Building a sustainable flywheel

The strongest startup flywheels are built around genuine value creation.

Companies need to identify what becomes more valuable as they scale. It could be customer data, network effects, brand recognition, distribution, technology, operational efficiency, or accumulated expertise.

The objective is not simply to grow faster. It is to build a business in which growth creates the conditions for further growth.

That is what makes the flywheel powerful. A startup stops relying exclusively on constant external inputs and begins generating its own momentum—turning customers into data, data into better products, products into stronger demand, and stronger demand into the next stage of growth.

 

Qarout: NTT DATA invests in local talent to expand presence in Saudi Arabia, Middle East

Noha Gad

 

As Saudi Arabia accelerates its digital transformation agenda, artificial intelligence (AI), cloud computing, cybersecurity, and intelligent infrastructure are becoming central to the Kingdom’s economic and technological development. Its ambition to become a global technology and AI hub is creating new opportunities for organizations that can help businesses and government entities move from experimentation to secure, scalable, and commercially valuable digital solutions.

NTT DATA is playing a pivotal role in this transformation, supporting public and private organizations across Saudi Arabia with digital infrastructure, cloud adoption, data and AI solutions, cybersecurity, and managed services. 

On the sidelines of LEAP 2026, Sharikat Mubasher held an interview with Ahmad Qarout, Technology Solutions Leader at NTT DATA Saudi Arabia, to learn more about the company’s business in the Kingdom, how its solutions support organizations’ digital transformation and cloud adoption, and its long-term strategy to expand in Saudi Arabia and the broader region.

 

First, could you walk us through NTT DATA's business in Saudi Arabia, and explain how your solutions contribute to accelerating digital transformation and advancing the technology industry in the Kingdom?

Saudi Arabia is one of NTT DATA's most strategic markets globally, and we are proud to support public and private sector organizations across their digital transformation journeys. We help clients modernize infrastructure, accelerate cloud adoption, strengthen cybersecurity, harness data and AI, improve customer experiences, and operate complex digital environments at scale. 

As the Kingdom moves from digital transformation ambition to large-scale execution, organizations are increasingly looking for partners that can not only design and deploy technology, but also operate, secure, and continuously optimize it. This is where NTT DATA differentiates itself. We combine global expertise with strong local engagement, helping organizations turn innovation into measurable business outcomes. 

Our work directly supports Vision 2030 by enabling organizations to leverage AI, cloud, data analytics, intelligent automation, and cybersecurity to improve productivity, accelerate innovation, and develop new capabilities. We are equally committed to knowledge transfer, skills development, and building a sustainable local digital ecosystem that supports the Kingdom's long-term growth ambitions. 

 

NTT DATA is participating in LEAP 2026 to showcase AI-powered intelligent infrastructure and cutting-edge solutions. How do these technologies work together to create a truly intelligent ecosystem within Saudi Arabia?

A truly intelligent ecosystem requires much more than AI applications alone. It depends on the integration of data, infrastructure, networking, cloud, security, governance, and operational expertise working seamlessly together. At LEAP 2026, NTT DATA showcased how these elements combine to create an environment where AI can move from experimentation to enterprise-wide value. 

Our approach brings together AI solutions, modern digital infrastructure, advanced networking, cybersecurity, and intelligent operations to help organizations automate workflows, improve decision-making, enhance customer experiences, and unlock greater value from enterprise data. This creates a secure foundation for scaling AI responsibly and effectively. 

A key example is the new NTT DATA AI Factory Lab in Riyadh, which will provide organizations with hands-on experiences and practical demonstrations of real-world AI use cases. The lab will feature technologies including the Cisco Secure AI Factory with NVIDIA, allowing organizations to explore how AI workloads can be built, deployed, governed, and scaled on an enterprise-grade foundation while maintaining visibility, security, compliance, and operational resilience. 

 

How do you assess the role of premier events such as LEAP 2026 in strengthening the Kingdom's position as a global AI and technology hub?

LEAP has become one of the world's most influential technology events and plays a critical role in advancing Saudi Arabia's position as a leading global AI and innovation hub. It provides a platform that brings together technology leaders, policymakers, investors, startups, hyperscalers, and enterprise customers to exchange ideas, showcase innovation, and accelerate partnerships. 

What makes LEAP particularly important in 2026 is that it reflects the evolution of the Saudi technology market. The conversation has shifted from digital ambition to practical execution, with organizations focused on scaling AI, building resilient infrastructure, and delivering measurable outcomes. Events such as LEAP help facilitate these conversations and drive collaboration across the ecosystem. 

For NTT DATA, LEAP is an opportunity to engage directly with customers and partners, demonstrate real-world innovation, and contribute to the development of a thriving technology ecosystem aligned with Saudi Arabia's Vision 2030 goals. 

 

Does NTT DATA plan to announce any strategic initiatives or partnerships during LEAP 2026?

NTT DATA continues to invest in strategic partnerships and ecosystem collaboration across Saudi Arabia and the wider region. The growing number of partnerships and MOUs reflects the direction of the Saudi market itself, where collaboration between global technology leaders, local organizations, and government stakeholders is becoming increasingly important. 

One of our key initiatives and announcements is the launch of the NTT DATA AI Factory Lab in Riyadh, which brings together NTT DATA's AI expertise with technologies from leading partners including Cisco and NVIDIA. The lab is designed to help organizations move from AI exploration to practical implementation through executive workshops, demonstrations, and real-world use case development. 

 

What is NTT DATA's long-term strategy for expanding its business within Saudi Arabia and the broader region?

Our long-term strategy is centered on supporting the next phase of growth in Saudi Arabia and the Middle East, where digital transformation is increasingly becoming an ongoing operational capability rather than a one-time project. We are investing in local presence, local talent, and in-country delivery capabilities to help customers manage increasingly complex and mission-critical technology environments. 

We see significant opportunities in AI, cloud, cybersecurity, intelligent infrastructure, data-driven transformation, and managed services. As organizations scale AI and modernize their operations, they require trusted partners that can help them operate securely, meet sovereignty requirements, and continuously optimize performance. 

The launch of the AI Factory Lab in Riyadh is one example of this commitment. More broadly, our goal is to help organizations across the region build resilient, secure, and future-ready digital foundations while supporting national priorities around innovation, skills development, and economic diversification. Ultimately, we want to help clients transform ambitious digital investments into sustainable business outcomes and long-term value creation. 

What Is a Cockroach Startup?

Ghada Ismail

 

Not every startup wants to become the next billion-dollar company. Some founders are less interested in chasing huge valuations and more interested in building a business that can survive when things get tough.

This is where the idea of a cockroach startup comes in.

The name may sound unusual, but the idea behind it is fairly simple. A cockroach startup is built to be resilient. It aims to keep operating through difficult markets, limited funding, changing customer needs, and unexpected setbacks.

In other words, it is a startup that focuses on staying alive and growing steadily rather than expanding as quickly as possible.

 

Where Does the Term Come From?

The comparison comes from the insect itself. Cockroaches have a reputation for surviving harsh conditions, which is exactly the quality the term is meant to describe in a business.

A cockroach startup is usually careful with its money, keeps its operations relatively lean, and looks for ways to generate revenue instead of depending entirely on investors.

That does not mean these companies never raise funding. They can still attract venture capital and other forms of investment. The difference is that funding is treated as a tool for growth rather than the only thing keeping the company going.

A cockroach startup also takes a more cautious approach. Instead of asking, “How quickly can we grow?” its founders may be asking, “How can we grow without running out of money?”

That difference from other startups can affect almost every part of the business, from hiring and marketing to product development and expansion plans.

For example, a startup following the cockroach model may avoid hiring a large team before there is enough revenue to support it. It may also focus more heavily on keeping existing customers rather than spending heavily to acquire new ones.

 

What Makes a Startup a Cockroach?

There is no fixed formula, but a few characteristics tend to stand out.

The first is financial discipline. Founders pay close attention to expenses, cash flow, and how long their available capital can support the business.

Another is an early focus on revenue. A company does not necessarily have to be profitable from the beginning, but having paying customers can give it more room to operate when fundraising becomes difficult.

Then there is adaptability. Startups rarely follow their original plans exactly. Customer demand can change, competitors can appear, or an economic downturn can force founders to rethink their strategy. A resilient startup needs to respond rather than simply stick to the original plan.

A smaller, more focused team can help with this as well. When there are fewer layers of management, decisions can often be made faster, and resources can be directed toward what matters most.

 

Why Does the Model Matter?

The cockroach approach has become particularly relevant during periods when startup funding becomes harder to secure.

When investors are willing to put large amounts of money into startups, companies can afford to prioritize growth over profitability for a while. But when funding slows, businesses that have been spending heavily without generating enough revenue can quickly find themselves under pressure.

A more resilient company has a better chance of weathering that period.

It may not grow as quickly as a heavily funded competitor, but it can have more control over its future. It may also avoid having to raise money simply because it needs enough cash to keep the lights on.

 

Is a Cockroach Startup Better?

Not necessarily.

Some businesses genuinely need significant amounts of capital to grow. A technology company developing complex infrastructure, for example, may need substantial investment before it can generate meaningful revenue. In other markets, moving slowly can allow competitors to get ahead.

So the cockroach model is not a rule that every founder should follow.

Its real value is the mindset behind it: build a company that can survive before assuming it will always have access to more money.

A startup does not need a billion-dollar valuation to be successful. Sometimes, success simply means building a useful product, earning loyal customers, keeping the business financially healthy, and being able to make it through the next difficult period.

That may not be as flashy as a unicorn story, but for many founders, it can be a much more realistic definition of success.

From peak to pause: How seasonal businesses thrive all year

Noha Gad

 

Businesses do not all operate the same way throughout the year. Some enjoy steady demand month after month, while others experience clear peaks and quieter periods driven by seasons, holidays, or industry cycles. Understanding these patterns is essential for owners, managers, and investors who want to plan wisely and avoid cash-flow surprises. From tourism resorts and landscaping companies to holiday retail and travel services, seasonal companies can be highly profitable when managed well; however, they also face distinct challenges in finance, staffing, and marketing. 

 

What are seasonal businesses?

Seasonal business refers to fluctuations in business that correspond to seasonal changes. This does not mean they operate only in one season for the most part, with a few exceptions. Key examples of seasonal businesses include alternative holiday retailers, moving services, tour guides, holiday clubs, and more. There are few steps founders and business owners must follow to start a seasonal business:

  • Understand the market. As an owner, you must be sure there is enough demand for the products or services that can generate enough income during the peak season. To gain knowledge, you can conduct simple market research, asking potential customers whether they would buy from you at the prices you are considering charging.
  • Develop a marketing plan. Seasonal businesses must often work harder to promote themselves, often to simply remind customers they are there. To hit the ground running, you should leave enough time for your publicity and advertising to attract customers. 
  • Manage cash flow. Successful cash flow management can represent a significant challenge for seasonal businesses because they receive most of their income in a set period, but may have outgoings at other times. The temptation can be to spend too much when cash is plentiful, creating cash flow issues when revenue is down.
  • Purchase essentials. You must accurately estimate demand by using your market knowledge/research. Getting favorable terms from suppliers can be more difficult when buying within a limited period, but there's no harm in trying by using your business relationship with them. 
  • Diversify products. If offering discounts and holding promotions doesn't help you to make sales when sales slow down, maybe you could modify your offer to give it wider and longer-lasting appeal. 
  • Improve offering and analyze results during quiet period. Use quiet periods to analyze your results and think of ways you can improve the business for when it becomes active again.  

 

Key challenges seasonal businesses face

Seasonal businesses share several recurring difficulties that stem from their uneven revenue patterns. These challenges affect cash flow, staffing, inventory, and overall planning.

  • Cash-flow volatility: revenue concentrates in a few busy months, while many costs, such as rent, loan payments, insurance, and subscriptions, continue year-round. This mismatch can create liquidity gaps during the off-season.
  • Staffing and training pressures: Owners must hire and train temporary staff quickly for peak periods, then manage layoffs or reduced hours when demand falls. High turnover and repeated onboarding can raise costs and affect service quality.
  • Inventory and capacity planning risks
    Over-ordering before a slow period ties up cash in unsold stock, while under-ordering before a peak can lead to missed sales and dissatisfied customers. Balancing inventory levels with uncertain demand is a constant challenge.
  • Marketing timing inefficiencies. Spending on advertising too late or too early reduces return on marketing investment. Seasonal businesses must align promotion with the demand curve to maximize impact.

 

To sum up, seasonal businesses can deliver strong profits, but only when owners plan for the full annual cycle, not just the busy months. Success depends on understanding demand patterns, preparing a focused marketing plan, and, above all, managing cash flow so that peak-season earnings cover off-season costs.

The main challenges, such as cash-flow volatility, staffing swings, inventory risks, and mistimed marketing, are predictable and manageable with the right discipline. Founders who research their market, negotiate smartly with suppliers, diversify offerings, and use quiet periods to analyze results and improve operations are better positioned to turn seasonality from a risk into a strategic advantage.