Noha Gad

The loyalty program market in Saudi Arabia is poised for steady growth in the coming years, fueled by innovative product launches and businesses increasingly leveraging loyalty strategies to boost sales and revenue.

According to a recent report published on Research and Markets, one of the world’s largest research market stores, the Saudi loyalty market is projected to grow by 15.4% annually, reaching $842.5 million in 2025, with a CAGR of 13% from 2025–2029, propelling the market to $1.37 billion by 2029.

This growth reflects a transformative shift in the Kingdom’s loyalty landscape, driven by technological advancements, evolving consumer demands, and Vision 2030-aligned policies that incentivize digital innovation.

At the forefront of this evolution is Resal, a pioneer in redefining loyalty and rewards solutions. By offering cutting-edge digital platforms, Resal bridges merchants, businesses, and consumers through an expansive, seamless network.

To explore Resal’s role in shaping the future of the loyalty and rewards landscape in Saudi Arabia, Sharikat Mubasher held an interview with CEO Hatem Kameli to discuss industry trends, growth drivers, and the company’s vision for revolutionizing the sector.

How does Resal contribute to the growth of digital payments in Saudi Arabia, and what makes your services unique?

Resal plays a pivotal role in advancing digital payments in Saudi Arabia by offering innovative solutions in digital cards, rewards, and loyalty programs. Our platform empowers individuals, businesses, and merchants to maximize the benefits of digital value through seamless and exceptional experiences. 

What sets Resal apart is our commitment to providing effortless rewards, seamless payouts, and smarter loyalty solutions. By integrating cutting-edge technology, we ensure that our services are not only efficient but also tailored to meet the evolving needs of our users. 

What are the biggest challenges facing loyalty programs in the Kingdom, and how do you address them?

The current loyalty and rewards landscape is fragmented, causing inefficiencies for consumers, businesses, and merchants. Consumers struggle to manage and redeem scattered loyalty points; businesses lack efficient tools for rewards and payouts; and merchants face challenges in digitizing and monetizing programs.

Resal addresses these issues by offering a unified digital platform that:

● Empowers consumers to aggregate and use loyalty points across a broad network.

● Enables businesses to manage and distribute rewards and incentives seamlessly.

● Helps merchants issue and manage digital prepaid cards and loyalty programs, enhancing customer engagement.

With 1.5 million users, how does Resal plan to scale its alternative digital payment solutions?

Resal has successfully secured $9 million in Series A funding to expand our digital rewards in Saudi Arabia. This investment will be utilized to enhance our technological infrastructure, develop new products, and expand our services to a broader audience.

Our growth strategy includes targeting new sectors, launching various technological products for alternative payment solutions, and strengthening our partnerships to reach more users and businesses across the Kingdom.

How does Resal plan to maintain its lead in digital rewards and loyalty programs, both regionally and globally?

To maintain our leadership position, Resal focuses on continuous innovation and strategic partnerships. We are committed to developing scalable products and services that cater to the evolving needs of our users with different use cases.

Our vision includes expanding our presence in the Middle East and North Africa region, offering alternative payment solutions, and enhancing our loyalty programs to provide more value to our users.

How will Resal’s partnership with Grintafy revolutionize Saudi Arabia’s sports sector?

Resal's strategic partnership with Grintafy aims to empower players and the sports community by offering digital rewards and creating an interactive user experience that encourages continuous skill development. 

By integrating our digital rewards solutions with Grintafy's platform, we provide athletes with incentives that motivate them to improve their performance and engage more deeply with the sports community. This collaboration is set to transform the way athletes and sports enthusiasts interact with digital platforms in Saudi Arabia.

Beyond sports, what other sectors does Resal target for expansion?

Beyond sports, Resal is strategically expanding its presence across several high-growth sectors, notably entertainment and lifestyle. These industries are integral to everyday consumer engagement, and our solutions aim to elevate how users interact with brands through seamless digital rewards and gifting experiences.

Our goal is to become a leading platform in innovative payment and spend management across diverse lifestyle sectors, enriching how people connect with brands and services through intelligent, easy-to-use digital tools.

What trends do you see shaping the future of loyalty programs in Saudi Arabia?

The future of loyalty programs in Saudi Arabia is being shaped by several key trends:

● AI-Powered Personalization through Data Analytics: Leveraging artificial intelligence to deliver personalized rewards and experiences is becoming increasingly important in meeting consumer expectations.

● Rise of Coalition Loyalty Programs: There is an increasing trend towards coalition loyalty programs, where multiple brands collaborate to offer shared rewards. This approach provides customers with more versatile and valuable benefits, enhancing the overall appeal of loyalty programs.

● Experiential Rewards: Saudi consumers are increasingly valuing unique experiences over mere discounts. Loyalty programs are evolving to offer curated lifestyle experiences such as exclusive dining events, travel packages, and entertainment options, fostering deeper emotional connections with brands.

Resal is at the forefront of these trends, continuously innovating to provide loyalty solutions that align with the evolving preferences and values of consumers in Saudi Arabia.

Kholoud Hussein 

In the evolving dynamics of global entrepreneurship, the flow of capital, talent, and innovation is increasingly bridging emerging economies across continents. One of the most significant developments in this regard is Saudi Arabia’s strategic repositioning as the primary MENA gateway for African tech startups—a trend driven not by rhetoric, but by capital allocations, institutional reform, and regional opportunity alignment.

This transformation reflects the Kingdom’s broader shift under Vision 2030, which is steering the economy away from hydrocarbon dependency and toward a diversified, knowledge-driven model. In this model, the cross-pollination between African tech ecosystems and Saudi institutional frameworks presents unique, untapped upside.

Capital Flows: Saudi Arabia as the MENA VC Anchor

According to the 2024 annual report by MAGNiTT, Saudi Arabia captured over 40% of total MENA venture capital deployment, with approximately $750 million invested across 178 deals. This capital momentum is not only domestic—it is regionally magnetic. African tech startups are increasingly looking to Riyadh not just for financing, but for access to structured scale-up ecosystems.

In particular, startups from Nigeria, Kenya, Egypt, and South Africa—Africa’s “big four” in venture activity—are actively building bridges with Saudi VCs, accelerators, and sovereign funds.

Nabeel Koshak, CEO of the Saudi Venture Capital Company, noted: “Saudi Arabia’s emergence as a regional VC leader is not accidental. It is the result of well-orchestrated Vision 2030 policies that positioned the Kingdom as a scale-up launchpad for emerging market innovators.”

The increasing presence of Saudi investors in African seed and Series A rounds further confirms this trend. According to Partech Partners, African startups raised $2.9 billion in 2023, and Saudi entities participated in at least 18% of MENA-to-Africa cross-border deals—an uptick from just 6% two years earlier.

Infrastructure and Institutional Capacity: Building a Launchpad for Scale

Saudi Arabia is not merely offering capital—it is building the structural backbone for scale. The creation of tech-centric free zones, R&D parks, and advanced data centers under the purview of SDAIA (Saudi Data and AI Authority) underscores the government’s commitment to digital infrastructure as a comparative advantage.

Events like LEAP, the Kingdom’s flagship global tech conference, have become essential touchpoints for African startups seeking visibility, capital, and market access. In 2023, more than 16 Nigerian and Ghanaian startups exhibited at LEAP, while delegations from Egyptian incubators signed MOUs with Saudi accelerators such as Misk and Flat6Labs Riyadh.

These engagements are not symbolic. They are backed by a growing web of incentives: expedited business registration for foreign tech firms, streamlined visa processes for startup founders, and co-investment opportunities through sovereign programs like Jada and PIF’s Sanabil Investments.

Geographic and Strategic Alignment: Logistics Meets Market Proximity

Saudi Arabia’s emergence as a regional launchpad for African tech startups is not solely a function of capital or policy—it is deeply rooted in its geographic positioning and the strategic vision that leverages it.

Situated at the intersection of Africa, Asia, and Europe, the Kingdom occupies a location of immense logistical value. Major cities like Riyadh, Jeddah, and Dammam offer direct air and sea connectivity to over 40 countries within a 4–6 hour range, encompassing key markets such as Egypt, Kenya, the UAE, India, and Turkey. African tech founders are increasingly viewing this geographic centrality as a force multiplier, especially those operating in mobility, trade-tech, agri-supply chains, and cross-border fintech.

In practical terms, this translates into tangible operational and commercial advantages. For example, a Nigerian health logistics startup seeking to scale its diagnostic supply chain into the GCC can use Jeddah Islamic Port or King Abdullah Port as logistical hubs, reducing customs latency and last-mile costs in other Gulf states. Similarly, Kenya-based agritech companies looking to access northern Africa and the Levant can now tap into Saudi Free Economic Zones, which offer bonded warehousing and tariff incentives.

Saudi Arabia has capitalized on this advantage by investing heavily in logistics infrastructure. The National Transport and Logistics Strategy (NTLS), launched in 2021 and now in mid-implementation, aims to position the Kingdom among the top 10 global logistics hubs by 2030. To date, more than SAR 40 billion ($10.6 billion) has been allocated to the development of smart ports, rail connectivity, and logistics cities, such as the Logistics Zone at King Salman Energy Park (SPARK).

This is not just policy ambition—it’s being translated into practice. According to the General Authority for Ports (Mawani), container throughput in Saudi ports increased by 13% in 2024, largely due to demand from emerging regional trade routes that now include Sub-Saharan exporters.

“African startups, especially in trade, food security, and industrial tech, increasingly see Saudi Arabia as a bridge, not a wall, between fragmented markets,” said Mazen Al-Dawood, a logistics investor and board advisor to a regional agri-export group.

Al-Dawood added: “Our ports and supply corridors are not just serving domestic needs—they’re enabling intercontinental commerce.”

Further bolstering this position is the Kingdom’s growing investment in digital logistics platforms, many of which are open to African integrations. Local startups such as BARQ and Odiggo, operating in smart delivery and mobility logistics, have already begun forming commercial alliances with African peers, opening pathways for API-based services, AI-optimized routes, and payment settlement interoperability.

This strategic convergence of geography, infrastructure, and digital integration makes Saudi Arabia not just a node on the map, but an active facilitator of South-South trade flows and innovation pipelines. In this context, the Kingdom is evolving beyond a mere market destination to become a supply chain orchestrator for African ventures scaling into the Middle East and South Asia.

For founders and investors alike, the implications are clear: location is no longer passive—it is an economic enabler. And Saudi Arabia is now using its geography as a deliberate, monetizable asset to attract the next wave of globally scalable startups from Africa.

IV. Policy-Led Enablement: From Vision to Execution

Saudi Arabia’s transformation into a regional startup and innovation hub is underpinned not only by capital inflows and infrastructure, but more fundamentally by a deliberate, policy-driven framework designed to attract and retain high-growth ventures. The country’s ability to operationalize Vision 2030 through institutional reform and policy synchronization is what differentiates it from other regional players.

At the core of this policy architecture is the Ministry of Investment (MISA), which has reengineered foreign investment protocols to make market entry for non-Saudi tech companies significantly more seamless. Through fast-track licensing, streamlined regulatory pathways, and sector-specific incentives, the Ministry has become a single-window interface for global and regional startups—including those from Africa—looking to establish a footprint in the Kingdom.

Complementing this is the General Authority for Small and Medium Enterprises (Monsha’at), which plays a catalytic role in enabling international startups to access local capital, talent, and partnerships. Monsha’at has launched initiatives such as the Soft Landing Program, which provides African startups with subsidized access to office space, legal services, and mentorship during their entry phase.

Further, the implementation of the National Strategy for Data and Artificial Intelligence (NSDAI)—a multi-year framework developed by the Saudi Data and AI Authority (SDAIA)—has created one of the most forward-looking data governance ecosystems in the region. This is a key draw for African startups operating in healthtech, fintech, agritech, and AI-driven logistics, where data protection, interoperability, and compliance are critical.

As Esam Alwagait, Director of SDAIA, stated during the Future Investment Initiative, “We are building a data-first economy. Regulatory clarity and security are not negotiables—they are national imperatives. This is what responsible tech innovators are looking for.”

In parallel, the Saudi Central Bank (SAMA) has modernized its fintech licensing and sandbox frameworks, providing international startups—especially those in payments, neobanking, and insuretech—with a pathway to operate, test, and scale within a regulated environment. This is particularly beneficial for African fintechs aiming to export their solutions to the Gulf, where regulatory harmonization remains a key barrier.

These reforms are not purely administrative—they represent a philosophical shift in how Saudi Arabia views its private sector. By fostering a startup-first regulatory mindset, the Kingdom is moving from a gatekeeper model to an enabler model. The success of this shift is reflected in a marked increase in foreign-founded startups receiving funding from local VCs and accelerators.

According to a 2025 report from the Saudi Investment Promotion Center, 28% of startups that received early-stage funding in the Kingdom last year had at least one non-Saudi founder—a record figure and a signal of growing ecosystem openness.

The Road Ahead: Strategic Interdependence or Opportunistic Trend?

The question remains: will Saudi Arabia’s growing role as a MENA base for African startups develop into long-term economic interdependence, or is it a temporary capital arbitrage opportunity?

The answer likely lies in execution. If Saudi Arabia continues to blend financial liquidity, regulatory foresight, and infrastructural depth with regional engagement, the Kingdom could evolve into what Singapore is to Southeast Asia: a trusted, scale-efficient launchpad for cross-border innovation.

A Strategic Convergence, Not a Coincidence

Saudi Arabia is not accidentally becoming the gateway for African tech startups in MENA—it is designing itself to be. With a clear alignment of national vision, institutional capital, geographic leverage, and regional partnership strategies, the Kingdom is poised to become a launchpad for African innovation into larger markets.

In doing so, it is not just rewriting the rules of regional venture expansion—it is actively redrawing the map.

Ghada Ismail

In the fast-evolving world of fintech and Web3, new technologies are reshaping how we build, invest, and exchange value. Among the most talked-about innovations is tokenization, a powerful tool that’s opening up new revenue models, improving asset liquidity, and redefining ownership as we know it.

For startups exploring new ways to scale or tap into previously illiquid markets, tokenization offers more than just technical appeal, it represents a shift toward more inclusive, programmable finance. But what does it actually mean, and how does it work? Let’s break it down.

Tokenization is the process of digitally representing ownership rights to real-world or digital assets using blockchain technology. At its core, it involves creating cryptographic tokens that correspond to a specific asset, such as real estate, securities, commodities, or intellectual property, allowing these tokens to be securely transferred and traded on a decentralized network.

Unlike traditional records of ownership maintained by centralized institutions, tokenized assets are managed through smart contracts and distributed ledgers, ensuring transparency, immutability, and programmability. Tokenization enables assets to be fractionalized, making them more liquid and accessible to a broader range of participants.

How It Works

The tokenization process typically involves three main components:

1. The underlying asset – a tangible or intangible item with economic value.
2. A blockchain protocol – a decentralized network that records and verifies transactions.
3. The token – a digital unit that represents ownership rights or claims to the underlying asset.

For instance, a commercial property valued at $10 million can be tokenized into 100,000 tokens, with each token representing a 0.001% ownership stake. These tokens can then be issued, held in digital wallets, and traded on compliant secondary markets.

Smart contracts govern the rules of issuance, transferability, dividend distribution (if applicable), and compliance checks, removing the need for traditional intermediaries and manual processes.

Types of Tokens

Tokenized assets are commonly issued in one of two forms:

• Security Tokens – representing regulated financial instruments such as equity, debt, or funds. These are subject to securities laws and compliance protocols.
• Utility Tokens – granting access to a specific platform, service, or product, though not representing ownership in a legal sense.

The key distinction lies in their legal treatment and functional use. Tokenization platforms must ensure proper classification and adherence to jurisdictional regulations.

Benefits of Tokenization

Tokenization offers several significant advantages across industries:

• Improved liquidity: Fractional ownership enables smaller investments and increases the marketability of traditionally illiquid assets.
• Enhanced transparency: Blockchain provides an immutable audit trail for all transactions.
• Operational efficiency: Smart contracts reduce reliance on intermediaries and streamline settlement processes.
• 24/7 market access: Unlike traditional exchanges, tokenized assets can be traded around the clock.

These benefits are especially impactful in sectors like real estate, private equity, art investment, and structured finance, where asset transfers are often slow, opaque, and costly.

The Road Ahead

Tokenization is poised to play a foundational role in the future of finance. As legal frameworks, interoperability standards, and institutional adoption continue to evolve, tokenized markets are expected to unlock new forms of capital formation, cross-border trade, and financial inclusion.

In essence, tokenization is not just a technological advancement; it’s rather a re-architecture of ownership, with the potential to make global markets more efficient, accessible, and secure.

Kholoud Hussein 

In the landscape of modern entrepreneurship, scalability is not merely a byproduct of innovation—it is a strategic prerequisite. Investors, particularly those in venture capital, no longer assess startups solely on the basis of product-market fit or founding team credentials. Increasingly, they seek to evaluate a startup’s ability to scale efficiently and exponentially. This is where the Venture Scalability Quotient (VSQ) emerges as a critical framework.

What Is the Venture Scalability Quotient (VSQ)?

The Venture Scalability Quotient, or VSQ, is a composite metric designed to measure how inherently scalable a venture is. It assesses the structural capacity of a business model to grow rapidly with minimal increases in marginal cost. In essence, it quantifies a startup's potential to transition from a small, agile operation to a large-scale enterprise without proportionally increasing its resource inputs.

Unlike traditional growth metrics such as revenue run rate or user acquisition cost, VSQ focuses on the scalability mechanics embedded within the business model itself. It blends economic analysis, operational readiness, and market responsiveness into a single evaluative lens.

Components of VSQ: An Economic Perspective

From a professional economic standpoint, the VSQ can be broken down into several core variables:

1. Marginal Cost Dynamics
   A scalable venture typically exhibits declining marginal costs as output increases. The lower the cost to serve each additional customer, the higher the VSQ. This is especially relevant in SaaS, digital platforms, and AI-powered services.
2. Revenue Elasticity to Scale
   Ventures with strong pricing power or highly elastic revenue models (where income grows disproportionately relative to inputs) receive higher VSQ scores. For example, platform-based models such as marketplaces or APIs benefit from this elasticity.
3. Operational Leverage
   The degree to which fixed assets or automation can generate increasing returns. A startup with automated logistics or AI-enhanced customer service systems, for example, can grow with minimal added human capital.
4. Market Absorptive Capacity
   A venture’s ability to penetrate and scale within an addressable market. High VSQ ventures often operate in fragmented or underserved markets with low saturation and high growth potential.
5. Infrastructure Independence
   The extent to which a business can scale without requiring commensurate investments in physical infrastructure or regulatory clearance.

Why VSQ Matters in 2025 and Beyond

In today’s macroeconomic environment—defined by capital efficiency, rising interest rates, and investor caution—the VSQ is becoming more important than ever. Venture capital is no longer flowing freely. Investors are scrutinizing startups for scalability economics, not just vision.

Startups with high VSQ are viewed as lower-risk, high-upside bets. They require less capital to grow, demonstrate faster break-even trajectories, and often dominate their categories through operational superiority rather than just speed.

As Mohamed Alabbar, founder of Emaar and Noon, noted at a recent tech forum: “It is not just about growth anymore, it is about the efficiency of growth. That’s where the winners will separate themselves.”

How to Improve Your VSQ?

For startup founders and economic strategists, understanding and enhancing the Venture Scalability Quotient is no longer optional. Here are key approaches:

• Automate early: Invest in processes that reduce human dependency.
• Outsource non-core functions: Focus internal resources on differentiation.
• Use cloud-native architecture: Build flexible, low-cost infrastructure.
• Refine pricing models: Transition from fixed pricing to value-based pricing.
• Conduct market elasticity analysis: Test responsiveness to scaled offerings.

To conclude, the VSQ is not just a buzzword, it is a valuable metric that encapsulates the economic readiness of a venture to scale. In a capital-constrained environment where investors demand more with less, VSQ offers a structured, data-driven way to assess the feasibility of hypergrowth.

Founders who optimize for VSQ are not only more likely to attract investment, but also more likely to build enduring companies that scale sustainably and strategically.

Noha Gad 

In today's rapidly evolving financial landscape, around 4 billion people worldwide remain unprotected by traditional insurance systems. These individuals, including smallholder farmers, gig economy workers, low-income families, and micro-entrepreneurs, face daily vulnerabilities to health crises, climate disasters, and economic shocks with no safety net.

Microinsurance startups that leverage cutting-edge technology and innovative business models play a pivotal role in dismantling barriers to insurance access and making protection accessible and affordable for the underserved. By combining mobile platforms with bite-sized premiums, parametric triggers with instant payouts, and community-based models with AI-powered risk assessment, microinsurance startups are solving what was once considered “uninsurable.” 

The rise of microinsurance startups

The microinsurance revolution has gained unprecedented momentum over the past decade, fueled by a convergence of technological advancements, regulatory support, and glaring gaps in traditional insurance coverage.

The global informal economy, comprising 2 billion workers, represents the core market for microinsurance startups. Traditional insurers have long overlooked these populations due to perceived high risks and low profitability, leaving them vulnerable to financial shocks from medical emergencies, natural disasters, or equipment loss. Hence, microinsurance startups stepped into this void by designing products tailored to irregular incomes and localized risks. They leveraged mobile penetration to reach the unbanked, deploying alternative data for risk assessment and designing hyper-localized products.

Innovative models and technologies that reshape microinsurance

Microinsurance providers are revolutionizing distribution by meeting customers where they are. Mobile-based platforms allow policies to be purchased and managed via simple SMS or USSD codes, eliminating the need for physical branches and reducing administrative overhead.

Partnerships with non-financial entities, such as agricultural cooperatives, ride-hailing platforms, and mobile money operators, enable insurance to be seamlessly embedded into everyday transactions. Community-based agent networks further extend reach into rural areas, where trusted local representatives educate customers and facilitate sign-ups. These approaches collectively reduce customer acquisition costs by over 60%, making it viable to serve low-income populations.

Additionally, cutting-edge technologies are solving the cost barriers that once made microinsurance impractical. Artificial intelligence streamlines underwriting and claims processing, using alternative data to assess risk without traditional paperwork. IoT devices, from weather sensors to health monitors, provide real-time data to automate triggers and adjust coverage dynamically. Blockchain also introduces transparency, with smart contracts enabling instant, fraud-resistant payouts.

Key challenges facing microinsurance startups

• Low customer awareness and trust. Many low-income customers have never used insurance before and may distrust formal financial systems. Startups must invest heavily in financial literacy campaigns and transparent communication to explain policy benefits, terms, and claims processes.
• High operational costs. While technology helps reduce expenses, serving low-income markets still involves significant costs. Startups must strike a delicate balance between affordability for customers and sustainable unit economics.
• Regulatory and infrastructure barriers. Many insurance regulations were designed for traditional providers, making compliance difficult for innovative microinsurance models. Also, collecting premiums and disbursing claims efficiently represents another obstacle in regions with weak mobile banking infrastructure.
• Climate and economic volatility. Microinsurance often covers vulnerable populations facing heightened risks from climate change, economic instability, or health crises. Startups must carefully manage risk exposure, often relying on reinsurance or government partnerships to mitigate large-scale shocks.

The future of microinsurance startups 

In 2030, microinsurance is projected to protect over 1 billion previously excluded people, transforming risk management into a tool for empowerment rather than exclusion. Deeper technology integration, strategic partnerships, and evolving customer needs are expected to drive the next wave of microinsurance innovation. As smartphone penetration and digital payment systems expand globally, startups will increasingly leverage AI and big data to create hyper-personalized, dynamic policies, adjusting coverage and pricing in real time based on usage, health metrics, or environmental risks.

Finally, microinsurance startups are proving that financial protection is not just for the wealthy; it can be a lifeline for the underserved. By leveraging technology, creative distribution models, and customer-centric design, these innovators are turning insurance from a privilege into a universal safety net. While challenges remain in scaling sustainably, the sector’s potential is transformative: it empowers informal workers, smallholder farmers, and low-income communities to weather shocks, invest in their futures, and break cycles of poverty.