The Super App Trend in Saudi Arabia: Key Players and Future Prospects

Apr 10, 2025

Ghada Ismail

 

Imagine this: You wake up and grab your phone. With just a few taps, you can order breakfast, pay your electricity bill, book a ride to work, and even schedule a doctor's appointment - all without leaving a single app. This isn't the future! it's happening right now in Saudi Arabia as local companies race to build the ultimate "everything app."

 

Originating in Asia with pioneers like China’s WeChat and Southeast Asia’s Grab, the ‘Super App’ model is now gaining traction in the Gulf. In Saudi Arabia, where smartphone penetration exceeds 98% and over 80% of the population is under 45, the appetite for mobile-first solutions is soaring. Add to that the government’s backing of digital transformation through initiatives like Vision 2030 and Saudi Payments, and the conditions are ripe for local champions to emerge.

 

These apps, which combine multiple services, such as payments, social networking, e-commerce, transportation, and more, into a single platform, are quickly becoming a core part of daily life in the Kingdom. As Saudi Arabia continues its push for digital transformation under Vision 2030, super apps are poised to play a pivotal role in reshaping the country’s economy and digital infrastructure. In this article, we will explore the key players in Saudi Arabia's super app scene, the features that make these apps stand out, the challenges they face, and the future opportunities they bring.

 

Key Players in Saudi Arabia’s Super App Landscape

Saudi Arabia’s super app scene is still in its infancy, but several key players have already established a significant presence, offering a glimpse of what the future could hold.

 

STC Pay

STC Pay, launched by Saudi Telecom Company (STC), is one of the most dominant players in the digital financial services sector in Saudi Arabia. Originally conceived as a payment platform, STC Pay has expanded into a multifunctional hub. Users can perform a wide range of activities, including transferring money, paying bills, and purchasing goods and services online. The platform also facilitates peer-to-peer payments and has been integrated into a variety of sectors, from retail to transportation. As Saudi Arabia continues to push for a cashless economy, STC Pay’s efforts to integrate financial services with e-commerce and more could position it as a leading super app.

 

Careem

Careem, a company originally founded as a ride-hailing service, has evolved significantly since its launch in Saudi Arabia. After its acquisition by Uber, Careem has expanded its portfolio of services, now including food delivery, transportation, payment solutions, and last-mile delivery. Careem’s ongoing shift towards becoming a super app is apparent as it aims to provide a one-stop platform for a range of services that cater to the daily needs of its users. This comprehensive approach to service integration places Careem in direct competition with other regional super apps.

 

Hala (by Uber)

Uber’s localized ride-hailing solution in Saudi Arabia, Hala, is another key player in the Kingdom’s super app race. While it primarily focuses on transportation, Uber’s deepening involvement in the Saudi market points to a strategic move toward the creation of a super app in the future. By combining transport services with other offerings, such as food delivery and digital payments, Hala aims to become an integral part of users’ lives, tapping into the growing demand for all-in-one digital platforms.

 

Noon

Noon, one of the leading e-commerce platforms in Saudi Arabia, has expanded beyond its online retail base to incorporate more services, including payments, grocery shopping, food ordering and customer loyalty programs. By creating a seamless experience for users to shop, pay, and access additional services, Noon is positioning itself as a potential contender in the super-app race. The company’s push to diversify its offerings could see it evolve into a multifunctional platform that covers everything from shopping to digital entertainment.

 

Emerging Players

Other emerging players in Saudi Arabia’s digital ecosystem are likely to make their mark as well. With fintech and e-commerce startups on the rise, collaboration between these companies could result in new super apps that cater to specific niches or combine unique service offerings, such as healthcare, transportation, and entertainment.

Jahez: From Food Delivery to Full Lifestyle Platform
Launched in 2016, Jahez started as a food delivery app and quickly rose to dominance thanks to its user-friendly experience, wide restaurant network, and early adoption of localized logistics. In 2021, Jahez became one of Saudi Arabia’s first tech startups to list publicly on Nomu, the parallel market of Tadawul—underscoring its local investor appeal.

Evolving into a Super App: Jahez has been aggressively expanding its verticals, aiming to evolve from a pure food delivery app into a comprehensive lifestyle logistics platform. Some of its most notable moves include:

  • Jahez Express: A same-day courier and package delivery service tapping into last-mile logistics.
  • Quick Commerce (Q-Commerce): Partnerships with convenience stores and pharmacies for ultra-fast delivery of non-food essentials.
  • Cloud Kitchens & Restaurant Tech: Jahez is investing in backend solutions for restaurants, positioning itself not just as a platform but a partner in operations.
  • Acquisitions & Subsidiaries: The company has made strategic acquisitions to build its infrastructure, like ‘The Chefz’ (a premium food delivery app), broadening its reach across segments.

HungerStation: Saudi’s Food Pioneer with Super App Ambitions
Launched in 2012, HungerStation was among the first food delivery platforms in the Kingdom. It was acquired by Delivery Hero, which provided the global scale and capital needed to keep up with the competitive landscape. Today, HungerStation operates in over 80 cities across Saudi Arabia.

Moving Toward a Super App Model: While still primarily associated with food delivery, HungerStation has been quietly adding services that align with super app strategies:

  • Grocery Delivery: Partnering with local stores and chains, HungerStation now lets users shop for essentials directly in-app.
  • Courier Services: Delivery for non-food items—documents, parcels, etc.—via third-party partnerships.
  • In-App Offers & Loyalty Programs: Integrating discounts, deals, and cashback—building a sticky user experience.
  • POS and Merchant Services: Beginning to offer backend support to its restaurant partners, though less aggressively than Jahez.

 

Key Features of Super Apps in Saudi Arabia

Super apps in Saudi Arabia combine a variety of services within one platform, making them an essential part of users' daily lives. These are some of the key features that set them apart:

  • Integrated Payment Solutions

At the heart of most super apps lies their integrated payment solutions. Apps like STC Pay and Careem have evolved into digital wallets that enable users to make payments, transfer money, pay bills, and even purchase goods and services, all from within the app. This financial integration is crucial for a cashless society and aligns with Saudi Arabia's broader push to increase digital financial transactions.

  • E-commerce and Online Marketplaces

Super apps in Saudi Arabia are also driving the e-commerce boom. Apps like Noon have expanded their services to offer everything from electronics to groceries, with built-in payment options. The ability to shop, track deliveries, and access customer service through a single platform offers great convenience for consumers and a competitive edge for businesses.

  • Transportation and Mobility

Ride-hailing services like Careem and Hala have already made a significant impact on urban mobility in Saudi Arabia. These services now go beyond simple transportation, offering features like delivery services and integrated payment options. With the inclusion of last-mile delivery solutions, these platforms are creating an integrated transportation ecosystem.

  • Social and Entertainment

While most super apps focus on e-commerce and finance, some are branching out into social networking and entertainment. These platforms aim to become all-encompassing digital spaces where users can not only shop and pay but also connect with others and enjoy entertainment content, further driving user engagement.

  • Healthcare and Digital Services

In line with Saudi Arabia’s vision to modernize healthcare, some super apps are exploring telemedicine and e-health services. These features allow users to consult with healthcare professionals remotely, book medical appointments, and access their health records, making healthcare more accessible.

 

Challenges Faced by Super Apps in Saudi Arabia

Despite the promising growth of super apps in Saudi Arabia, several challenges remain for both existing players and newcomers.

  • Regulatory Hurdles

One of the key challenges facing super apps is navigating the regulatory landscape in Saudi Arabia. The government’s efforts to streamline digital financial services and data privacy regulations will require super apps to adhere to stringent compliance requirements. This can be a barrier to entry for new players and a significant challenge for existing ones.

  • Consumer Trust

Building consumer trust is crucial for super apps, especially when dealing with sensitive data such as payment information, personal profiles, and shopping preferences. As more services are integrated into these apps, users may have concerns about the security and privacy of their data, which could hinder adoption.

  • Competition

The competition in Saudi Arabia’s digital ecosystem is fierce. Local companies are facing pressure from global giants like Uber and Amazon, who have the resources and experience to quickly scale their services. Additionally, new startups are emerging with innovative solutions, further intensifying competition in various sectors.

  • Technological Infrastructure

Delivering seamless user experiences on such complex platforms requires robust technological infrastructure. Super apps need to scale efficiently, ensure high availability, and integrate various services without compromising performance or security.

 

Future Trends and Opportunities

  • Partnerships and Collaborations

Super apps will likely continue to evolve through strategic partnerships and collaborations. Telecom companies, fintech startups, and government bodies may work together to create more integrated solutions, catering to the growing demand for digital services in Saudi Arabia.

  • Investment and Innovation

As the market for super apps grows, so too will investment in cutting-edge technologies such as artificial intelligence (AI), blockchain, and machine learning. These technologies could enhance user experiences, improve security, and streamline operations.

  • Vision 2030 and Digital Transformation

Super apps are integral to Saudi Arabia's Vision 2030, which aims to reduce the country’s dependence on oil and diversify its economy. By embracing digital platforms that offer a wide array of services, Saudi Arabia can further drive economic growth and boost technological innovation.

  • Customer-centric models

The future of super apps will be centered on creating customer-centric models, using data and AI to offer personalized services. As super apps accumulate vast amounts of data, they will be better equipped to anticipate user needs and provide tailored solutions.

 

Conclusion

The super app trend in Saudi Arabia is still in its early stages, but it shows great promise. With key players like STC Pay, Careem, Noon, and others leading the charge, the country is well on its way to becoming a hub for multifunctional digital platforms. While challenges like regulatory compliance, consumer trust, and competition remain, the opportunities for innovation, investment, and growth are immense. As super apps continue to develop and expand, they will play a central role in shaping Saudi Arabia’s digital future, transforming everything from finance and e-commerce to transportation and healthcare.

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Family Offices Reshape the Startup Landscape in Saudi Arabia

Kholoud Hussein

 

Saudi Arabia’s startup ecosystem is undergoing a seismic shift—and at the center of this transformation are family offices, once risk-averse entities that are now actively funding innovation. In a region traditionally dominated by oil wealth and conservative asset allocations, family-owned conglomerates are beginning to see the long-term strategic value of investing in startups. As the Kingdom aggressively pursues economic diversification under Vision 2030, family offices are stepping up with capital, networks, and strategic support—playing a growing role in nurturing local innovation and technology.

 

In 2023 alone, startups in Saudi Arabia raised over $1.38 billion across 144 deals, according to MAGNiTT. While government-backed initiatives like the Public Investment Fund (PIF) and institutions such as the Saudi Venture Capital Company (SVC) have played a critical role, an increasing share of early- and growth-stage funding is now coming from wealthy family offices with deep roots in the Kingdom’s industrial and trading history.

 

These families—who once dominated sectors like construction, hospitality, and retail—are now investing in fintech, healthtech, e-commerce, and clean energy startups. Their participation is reshaping how capital flows in the region, breaking away from reliance on state-backed entities and fostering a more dynamic, private sector–led innovation economy.

 

As Abdulrahman Tarabzouni, CEO of STV (Saudi Technology Ventures), put it: “We’re seeing a historic shift. Family offices that once waited for proven opportunities are now joining in early—building the ecosystem from within rather than watching from the sidelines.”

 

A New Investment Paradigm

Historically, Saudi family offices have favored stable asset classes such as real estate and fixed income. However, a recent report indicates that 58% of MENA family groups are now active in venture capital, with 50% engaging in early-stage investments like angel and seed funding, and another 50% participating in growth-stage opportunities. 

 

This transition is largely attributed to the younger generation of family office leaders who are more tech-savvy and open to innovation. Paula Tavangar, Chief Investment Officer at Injaz Capital, notes, “Younger family members are more tech-savvy and comfortable investing in emerging technologies.” 

 

Strategic and Sector-Specific Investments

The Saudi family office model is rapidly evolving. For decades, these offices primarily focused on wealth preservation, allocating capital into predictable, lower-risk investments such as real estate, public equities, and fixed-income instruments. But in recent years, especially post-pandemic, a confluence of generational change, macroeconomic pressure, and government incentives has pushed many of them toward venture capital.

 

A 2024 report by Strategy& Middle East (PwC) found that 58% of family offices across the Gulf are now active in startup investments, with nearly half of those involved in early-stage funding. In Saudi Arabia specifically, these investments are no longer seen as speculative side projects—they are becoming central to long-term strategic planning.

 

Part of the shift is generational. Younger members of Saudi business dynasties, often educated abroad and exposed to global tech trends, are influencing investment priorities. These new decision-makers are more comfortable with higher-risk, higher-reward asset classes. They’re also keen to support local entrepreneurship and position their families as drivers of economic transformation.

 

“We’re no longer just buying land or stock portfolios,” said Lina AlMaeena, a board member of one of Saudi’s prominent family businesses and a vocal advocate for tech innovation. “We’re building the next generation of Saudi industry—from fintech to agritech.”

 

Another factor is alignment with Vision 2030, the Kingdom’s national transformation plan. Family offices are increasingly directing capital into sectors prioritized by the government, such as health, renewable energy, education, logistics, and tourism—leveraging both their capital and their business networks to help these sectors grow. Some are even partnering with government accelerators and sovereign funds to co-invest in Saudi-born startups.

 

One standout example is Rassanah Capital, a family office that has co-invested in logistics startup Barq EV, a last-mile electric delivery vehicle company, and Chefz, a food delivery app acquired by Jahez. Their investments aren’t just financial—they bring operational support, market access, and even board-level guidance.

 

Furthermore, the investment structures themselves are changing. While traditional venture capital often relies on fund vehicles with defined horizons and return targets, Saudi family offices prefer more flexible, direct investments. This gives them control, agility, and often better alignment with founders over the long term.

“These aren’t VC tourists,” said Paula Tavangar, Chief Investment Officer at Injaz Capital. “They’re building conviction in specific sectors and doubling down. They care less about ten-year IRRs and more about legacy, influence, and national impact.”

 

Strategic and Sector-Specific Investments: Aligning with Vision 2030

Saudi family offices are increasingly channeling investments into sectors that align with the Kingdom's Vision 2030 objectives, focusing on areas such as fintech, artificial intelligence (AI), enterprise software, and small-to-medium enterprises (SMEs). This strategic alignment not only supports national economic diversification goals but also leverages the unique strengths and interests of these family-run entities. 

 

In the fintech sector, Saudi Arabia has emerged as a regional leader, capturing 58% of all fintech venture capital in the Middle East and North Africa in 2023. The Kingdom's robust national strategy aims to establish 525 fintech companies by 2030, positioning it as a hub for financial innovation. Tushar Singhvi, Deputy CEO of Crescent Enterprises, emphasized this trajectory: “Saudi Arabia’s fintech sector is set for sustained growth, driven by a clear national strategy to have 525 fintech companies by 2030.” 

 

Family offices are also making significant inroads into the AI sector. The Public Investment Fund (PIF) announced plans to create a $40 billion fund focused on AI, signaling a commitment to becoming a global leader in this domain. Yasir Al-Rumayyan, Governor of PIF, stated: “Our goal is to position Saudi Arabia at the forefront of technological innovation. By investing in AI and other emerging technologies, we are not only diversifying our economy but also creating opportunities for future generations.” 

 

Enterprise software is another area attracting attention. As Saudi companies scale up and strive for global competitiveness, there is a growing demand for enterprise systems to support digital transformation efforts. Khaled Talhouni, Managing Partner at Nuwa Capital, observed: “We are seeing more and more SaaS (Software as a Service) companies emerge from the region and the Kingdom.” 

 

The SME sector has also experienced impressive growth, largely driven by government support and Vision 2030 initiatives. As of the fourth quarter of 2023, the number of SMEs in the country reached 1.31 million, reflecting a 3% quarter-on-quarter increase. Ibrahim AbdelRahim, Managing Partner at Moonbase Capital, highlighted this trend: “This marks a staggering 179% increase in SME numbers over the last eight years. While most of these SMEs are micro-sized, they are well-positioned for further growth.” 

 

Family offices are recognizing the potential of these sectors, not only for financial returns but also for contributing to the Kingdom's broader economic transformation.

 

Direct Investments and Co-Investment Models

Unlike traditional venture capital funds, many Saudi family offices prefer direct investments or co-investment models. Achal Aroura, Head of Multi-Family Office EMEA at Klay Capital Limited, explains, “These investments are not seen as traditional venture capital investments, but rather strategic investments made by these families and their existing businesses.” 

 

This approach allows family offices to maintain control and align investments closely with their business operations. It also facilitates quicker decision-making and the ability to provide more than just capital, such as strategic guidance and industry connections.

 

Impact on the Startup Ecosystem

The influx of family office capital is having a profound impact on Saudi Arabia’s startup ecosystem. Startups benefit from not only the financial investment but also the strategic support and industry expertise that family offices bring. This support is crucial for startups aiming to scale and navigate the complexities of their respective industries.

 

Moreover, the involvement of family offices is encouraging a more robust and diversified venture capital environment in the Kingdom. Their participation is attracting international investors and signaling confidence in Saudi Arabia’s commitment to fostering innovation and entrepreneurship.

 

Challenges and Considerations

Despite the positive trends, challenges remain. Family offices often lack the infrastructure to efficiently evaluate and structure deals, which can hinder their ability to capitalize on investment opportunities. Additionally, the preference for control and long-term investment horizons may conflict with the typical venture capital focus on short-term returns and exits.

 

To address these challenges, some family offices are collaborating with specialized venture capital firms and incubators to gain access to curated deal flows and institutional expertise. This hybrid approach allows them to balance control with the benefits of professional venture capital management.

 

Future Outlook: Sustaining Momentum and Navigating Challenges

The trajectory of family office investments in Saudi Arabia's startup ecosystem is poised for continued growth, underpinned by supportive government policies, a burgeoning entrepreneurial culture, and the strategic realignment of family-owned capital.

 

Looking ahead, several factors are expected to influence this landscape:

  1. Enhanced Regulatory Frameworks: The Saudi Capital Market Authority (CMA) is focusing on developing the sukuk and debt instruments market by creating regulatory frameworks for green, social, and sustainable debt instruments. This aligns with the global push toward environmental, social, and governance criteria, potentially attracting more family offices interested in sustainable investments. 
  2. Increased Institutional Collaboration: Family offices are anticipated to deepen collaborations with institutional investors, venture capital firms, and government-backed entities. Such partnerships can provide access to curated deal flows, shared due diligence resources, and co-investment opportunities, enhancing the overall investment ecosystem.
  3. Focus on Impact Investing: There is a growing interest among family offices in impact investing, aligning financial returns with social and environmental outcomes. This trend is expected to gain momentum, particularly in sectors like education, healthcare, and renewable energy, which are central to Vision 2030.
  4. Talent Development and Succession Planning: As younger generations take the helm of family offices, there is an increased emphasis on professionalizing operations, implementing robust governance structures, and investing in talent development to ensure sustainable growth and effective succession planning.

In conclusion, the rise of family office capital in Saudi Arabia's startup ecosystem marks a transformative shift in the Kingdom's investment landscape. By embracing strategic, sector-focused investments and adopting flexible investment models, family offices are playing a pivotal role in shaping the future of innovation and entrepreneurship in Saudi Arabia.

 

 

Fintech for Kids: Shaping the Next Generation of Financial Savvy in Saudi Arabia

Ghada Ismail

 

Imagine a world where your child can earn, save, and spend money digitally, without needing cash. What if they could manage their allowance, set savings goals, and even learn the basics of budgeting and investing, all while having fun? This is not a future vision but an emerging reality with fintech for kids. 

 

The fusion of financial technology and education is transforming the way children learn about money, and Saudi Arabia is at the forefront of this revolution. Through innovative digital platforms, kids in the Kingdom are becoming more financially aware at an early age, preparing them for a future that’s as digital as it is financially complex.

 

What is Fintech for Kids?

Fintech for kids refers to digital tools, apps, and platforms that allow children to engage with money management in a safe, controlled, and fun environment. These tools enable kids to:

  • Manage virtual accounts.
  • Track their spending.
  • Set savings goals.
  • Learn financial responsibility in a digital space.

 

Verity: Leading the Regional Movement

While Saudi startups are still exploring their entry into kid-focused fintech, regional pioneers like Verity are setting the tone.

Headquartered in the UAE, Verity is the first family banking and financial literacy app in the MENA region. It’s designed for children aged 8 to 18 and offers a fully integrated digital money experience under parental supervision.

Using the app, parents can set chores, send allowances, and monitor spending in real time. Kids get to track savings goals, manage their own budgets, and make purchases using a personalized prepaid Visa card.

Built in partnership with NymCard and Visa, Verity offers a unique combination of real financial access and gamified education, a concept that could thrive in the Saudi market, especially if localized with cultural and regulatory nuances in mind.

 

STC Pay – Family Cards (Bahrain)

STC Pay offers a "Family Cards" feature in Bahrain, allowing account holders to issue prepaid cards for family members, including children aged 8 to 17. These cards enable parents to transfer allowances, set spending limits, and track usage. While this feature is currently available in Bahrain, it is not yet offered in Saudi Arabia.

 

Egypt: A Regional Case Study in Youth Fintech

Neighboring Egypt has become an unlikely pioneer in kid-focused fintech, offering lessons and inspiration for Saudi innovators.

Masroofi
Egypt’s first e-wallet for children aged 5 to 15, Masroofi lets parents manage digital allowances and oversee spending through a secure app paired with a prepaid card. It’s a fully cashless system built for school-age children and their families.

Ingiz
A gamified money management platform, Ingiz collaborates with Mastercard to deliver smart spending tools and financial education to teenagers. The app includes missions and reward systems, encouraging kids to develop strong financial habits.

Mini Money
Created by AUC students, Mini Money uses interactive challenges to teach financial basics like budgeting and saving. It appeals to younger children and integrates with educational initiatives.

FinYology
An initiative by the Central Bank of Egypt and the Egyptian Banking Institute, FinYology introduces fintech and digital literacy at the school and university level, seeding the ecosystem from the ground up.

Together, these examples show how strategic support—whether from startups, banks, or regulators—can create real impact at scale.

 

Key Saudi Players in Fintech for Kids

1. Cashee – A Digital Banking App for Teens

Cashee is a mobile banking app tailored for kids and teens aged 6 to 18. It offers a free mobile app and a prepaid Visa card issued by Arab National Bank (ANB). The app allows parents to transfer money to their children, reward them for challenges, and set flexible spending controls. Cashee aims to empower youth to create better money habits through its platform.

2. ZakiPay – Kids Debit Card

ZakiPay provides a free kids debit card in Saudi Arabia, enabling children to make decisions about spending, saving, or donating money. This initiative encourages financial independence and responsibility from a young age.

 

The Benefits of Fintech for Kids in Saudi Arabia

Here’s how fintech for kids is benefiting the younger generation in the Kingdom:

  • Early Financial Education:
    • Kids in Saudi Arabia are learning about budgeting, saving, and investing using interactive tools.
    • Platforms like Cashee and ZakiPay integrate learning with practical money management experience.
  • Parental Control and Guidance:
    • Parents can monitor and set limits on their children’s spending and savings, ensuring financial education is guided and secure.
    • This fosters a sense of responsibility while maintaining a safe financial environment.
  • Learning Through Digital Experiences:
    • Gamified features on kids' fintechs make financial learning fun and engaging.
    • Kids unlock rewards by achieving savings goals or completing financial challenges.
  • Preparing for a Cashless Future:
    • As Saudi Arabia moves towards a cashless economy, fintech tools prepare kids for digital wallets and online payments.
    • These platforms offer practical experience with digital money, laying the foundation for a future where cash transactions are rare.

Challenges to Consider

While fintech for kids offers great potential, there are a few challenges that must be considered:

  • Data Privacy and Security:
    • Protecting children’s personal and financial data is paramount. It’s essential that fintech companies comply with strict privacy regulations to ensure children’s information is safe.
  • Supplementing Digital Education with Real-World Conversations:
    • While fintech tools provide valuable hands-on experience, they should not replace meaningful discussions about money at home.
    • Parents need to continue reinforcing the broader principles of financial responsibility alongside digital tools.

Conclusion: The Smartest Investment Starts Young

The future of money is digital, and it’s arriving faster than ever. But the real innovation lies in preparing the next generation to handle it.

 

Kid-focused fintech isn’t just a trend; it’s a long-term investment in economic literacy, family empowerment, and national progress. As Saudi Arabia nurtures a thriving fintech ecosystem, one thing is clear: raising financially smart kids today could be the Kingdom’s most valuable asset tomorrow.

Because in a world where money moves with a tap, teaching children how to manage it might just be the smartest move of all.

How to Future-Proof Your Business Against Rapid Technological Change

Kholoud Hussein 

 

In today’s fast-evolving digital landscape, change isn’t just inevitable — it’s accelerating. From artificial intelligence to blockchain, emerging technologies are disrupting entire industries, creating both opportunities and existential threats for businesses of all sizes. In Saudi Arabia, where Vision 2030 places innovation at the heart of economic transformation, the ability of businesses, particularly SMEs and startups, to adapt to technological change is a matter of survival and competitiveness.

So, how can business leaders ensure their projects are future-proof and resilient in the face of rapid technological shifts?

 

1. Adopt a “Digital-First” Mindset

The first step to future-readiness is cultural. Organizations must shift from viewing technology as an add-on to embracing it as a core strategic asset. This includes fostering a culture that encourages experimentation, agility, and digital fluency at all levels.

 

In Saudi Arabia, programs like Misk Innovation and Monsha’at are working to instill this mindset among startups and entrepreneurs. Businesses that proactively invest in upskilling their teams and integrating digital tools across operations are more likely to pivot effectively as technologies evolve.

 

2. Build Modular and Scalable Systems

Technological agility starts with infrastructure. Traditional legacy systems are costly to update and difficult to integrate with new technologies. Instead, companies should invest in modular, cloud-based solutions that can scale or pivot with minimal disruption.

 

For example, many SMEs in the Kingdom are migrating to SaaS (Software-as-a-Service) platforms for functions like HR, CRM, and inventory management. These systems are not only cost-effective but also allow seamless updates and integration with emerging technologies such as AI-powered analytics and automation tools.

 

3. Monitor Global and Local Tech Trends

One of the most effective ways to stay ahead of disruption is to actively monitor what’s coming. This means keeping an eye on global tech trends and tracking regulatory developments, such as Saudi Arabia’s National Strategy for Data and AI.

 

Conferences like LEAP and FII (Future Investment Initiative) provide vital exposure to emerging innovations and their potential implications across industries. Attending such forums — or following their outputs — is key to understanding where the market is heading and what adjustments your business might need.

 

4. Collaborate with Tech Ecosystems and Startups

Rather than building everything in-house, companies should consider partnerships with tech startups and R&D institutions. In Saudi Arabia, initiatives like KAUST Innovation Hub and STC’s InspireU accelerator are enabling businesses to co-develop or adopt cutting-edge solutions.

 

These collaborations not only speed up digital adoption but also provide early exposure to game-changing technologies, whether in logistics, fintech, healthtech, or cybersecurity.

 

5. Create a Continuous Innovation Loop

Being tech-ready isn’t about making one big investment but building systems that allow for ongoing iteration. This could mean allocating annual budgets for pilot projects, testing new tools in specific departments, or launching internal innovation labs.

 

Firms like Aramco and SABIC have institutionalized innovation through dedicated digital transformation offices. SMEs can replicate this by establishing cross-functional teams tasked with technology scouting and implementation.

 

Change-Readiness is a Competitive Advantage

In a region moving as rapidly as Saudi Arabia, where government policy, investment, and infrastructure are aligned toward digital transformation, businesses must prepare for change, not just react to it.

 

Future-ready businesses aren’t necessarily the largest or most well-funded; they are the most adaptable, informed, and willing to innovate. By investing in agility, strategic partnerships, and a digital-first mindset today, your business can be among those that thrive tomorrow, no matter how the tech landscape evolves.

 

Search Funds: a faster and smarter way for startups to grow

Noha Gad

 

The startup world is witnessing a quiet revolution. While venture capital and bootstrapping dominate headlines, a lesser-known model, search funds, has been delivering outsized results for founders and investors alike. 

Unlike traditional venture capital, search funds empower founders to acquire and scale existing companies with investor-backed capital and mentorship, significantly de-risking the entrepreneurial journey. But why are search funds gaining traction, and how can they transform your startup’s future? 

 

What are search funds?

Search funds are an innovative investment model where aspiring entrepreneurs (called "searchers") raise capital from investors to systematically acquire and operate an existing small-to-midsize business. 

The process comprises two phases: first, the searcher raises an initial "search fund" (typically ranging between $500,000 to $1 million) to cover 12–24 months of operational costs while identifying and evaluating potential acquisition targets. They analyze hundreds of businesses, leveraging investor networks and industry expertise to find undervalued companies with strong growth potential.

Once a searcher identifies and acquires a target business, the operational transformation phase begins. In this phase, the searcher steps in as CEO, using additional investor capital and mentorship to scale the business.

This stage plays a critical role in de-risking entrepreneurship as it helps searchers avoid the 90% failure rate of early-stage startups by building on a proven foundation. Additionally, it increases the investor's return on investment (ROI) by 4.5 times.

 

Why do search funds matter?

Unlike traditional venture capital, search funds focus on proven businesses, offering a unique blend of entrepreneurial opportunity and reduced risk. Investors, often high-net-worth individuals or institutional players, provide not just capital but hands-on guidance, forming a partnership with the searcher. 

This symbiotic approach has made search funds particularly attractive for founders seeking a "middle path", avoiding the grind of starting from scratch while sidestepping the equity dilution common in VC-backed startups.

 

Why are search funds critical for startups?

Search funds offer various benefits for startups, such as:

  • Access to capital without extreme dilution. Search funds enable searchers to raise acquisition capital without giving up ownership upfront.
  • Built-in traction and market validation. Search funds target already revenue-generating companies with existing customers, eliminating guesswork.
  • Accelerated growth with expert backing. Unlike passive VC investors, search fund backers often provide industry-specific mentorship.
  • Risk mitigation in volatile markets. Search funds usually target recession-proof sectors, such as B2B services, healthcare, and IT.

 

How to leverage search funds?

Search funds provide a unique opportunity for ambitious operators to acquire and scale established businesses while mitigating startup risks. Entrepreneurs should focus on securing investors with industry expertise, targeting stable companies in recession-resistant sectors, and executing post-acquisition growth through operational improvements and strategic add-ons. 

On the other hand, investors must focus on sector expertise and aligning incentives to capitalize on search funds’ unique advantages: lower risk than traditional VC, higher involvement than PE, and typical returns upon exit.

 

Finally, search funds represent a transformative model that provides entrepreneurs a proven path to leadership without the volatility of starting from scratch. Meanwhile, these funds offer investors a hands-on, high-reward asset class grounded in real businesses. By merging operational expertise with strategic capital, this model transforms undervalued companies into growth engines while producing exceptional returns. 

Glance, Touch, Speak: Biometric Authentication Transforming Fintech in Saudi Arabia

Ghada Ismail

 

Imagine this: You walk into a café in Riyadh, place your order, and confirm payment with just a glance. Across Saudi Arabia, this once-futuristic scenario is rapidly becoming a reality as biometric authentication takes center stage in the fintech landscape. As security concerns rise and users demand faster, frictionless experiences, biometric solutions are proving to be the answer.

Saudi Arabia’s drive for secure and seamless digital experiences has made biometric authentication more than just a technological trend; it's now a national imperative. In an age of growing digital financial activity, especially among younger, mobile-first users, fintech companies are racing to integrate facial recognition, fingerprint scanning, and behavioral biometrics into their platforms to enhance user trust and meet evolving regulatory standards.

 

Types of Biometric Authentication Powering Saudi Fintech

As Saudi Arabia’s fintech sector accelerates its digital transformation, various biometric technologies are being deployed to secure transactions and enhance user experience. Here's a closer look at the most prominent types of biometric authentication shaping the future of digital identity in the Kingdom:

 

  • Facial Recognition: Widely used in mobile banking apps and national ID verification platforms like ‘Nafath’, facial recognition analyzes unique facial features to confirm a user’s identity with just a glance.
  • Hand Geometry: Less common in fintech, hand geometry systems measure the shape and size of a user’s hand, often used in physical access control in high-security financial institutions.
  • Voice Recognition: Increasingly popular, especially in customer service applications, voice biometrics allow for voice-based logins and verification, offering a smoother, hands-free authentication process.
  • Signature Recognition: Used in both digital and physical banking, signature recognition authenticates users based on the unique shape and pressure pattern of their signature, often applied for fraud detection and e-signature validation.
  • Iris Recognition: Capturing unique patterns in a person’s iris, iris recognition is primarily used in government and border control but is being explored in high-security financial applications.
  • AFIS (Automated Fingerprint Identification Systems): AFIS compares fingerprints against large-scale databases, commonly used by national ID systems and banks for quick, secure identity verification.
  • Non-AFIS: These systems are used for one-to-one fingerprint verification, common in personal devices and point-of-sale terminals for consumer transactions.
  • Other Emerging Methods: Behavioral biometrics (e.g., keystroke dynamics, mouse movement patterns), palm vein scanning, and heartbeat recognition are being explored as supplementary layers to enhance fintech security frameworks.

 

Key Statistics on Biometric Authentication in Saudi Fintech

  • Biometrics Market Growth: Saudi Arabia's biometrics market was valued at USD 394 million in 2024 and is projected to reach USD 1.35 billion by 2033, growing at a CAGR of 14.7%. This growth is driven by the widespread use of smartphones and the integration of biometric authentication methods such as fingerprint recognition, facial recognition, and iris scanning into mobile platforms.
  • Voice Biometrics Expansion: The voice biometrics market in Saudi Arabia reached USD 50 million in 2024 and is expected to grow to USD 220 million by 2033, with a CAGR of 18.9%. This expansion is fueled by government-led digital transformation initiatives, rising cybersecurity threats, and increasing mobile banking adoption.
  • Biometric Payment Cards Adoption: The biometric payment cards market in Saudi Arabia generated USD 1.4 million in 2023 and is expected to reach USD 55.5 million by 2030, growing at a CAGR of 69.5% from 2024 to 2030. Credit cards were the largest revenue-generating card type in 2023 and are projected to remain the most lucrative segment during this forecast period.
  • Passwordless Authentication Market: The passwordless authentication market in Saudi Arabia was valued at USD 278.7 million in 2024 and is projected to reach USD 828.9 million by 2030, growing at a CAGR of 19.4% from 2025 to 2030, reflecting rising demand for secure and user-friendly authentication solutions in the digital landscape.
  • Unified National Access (Nafath): Saudi Arabia’s Unified National Access system, ‘Nafath’, has executed over 3 billion verification operations as of November 2024. This national digital identity system allows citizens and residents to access over 530 government and private platforms and applications with a single sign-on identity provider service.

 

Saudi Players Leading the Charge

  • Al Rajhi Bank: One of the largest Islamic banks globally, Al Rajhi has integrated facial recognition into mobile banking for secure logins and transaction confirmations. The bank is also piloting voice recognition for customer service interactions, significantly reducing verification times.
  • STC Pay: Saudi Arabia’s leading digital wallet has implemented biometric KYC (Know Your Customer) systems to streamline user onboarding and comply with Saudi Central Bank (SAMA) regulations. Facial and fingerprint recognition is used for faster account setup and secure access.
  • Mozn: This Riyadh-based AI and data analytics startup, known for its digital identity and anti-fraud technologies, is exploring biometric authentication as part of its advanced fraud prevention solutions for fintech clients.

 

Beyond Banking: Everyday Applications

In Saudi Arabia’s expanding fintech ecosystem, biometric tools are being integrated beyond traditional banking services:

  • Buy Now, Pay Later (BNPL) platforms like Tabby and Tamara are experimenting with biometric ID for credit risk assessment.
  • Digital mortgage providers are considering retina and fingerprint scans for document validation and secure sign-offs.
  • Mobile-first insurance apps are introducing biometric login for policy management and claims submissions.

 

Regulation & Privacy: Striking the Balance

As biometric authentication becomes increasingly embedded in Saudi Arabia’s fintech infrastructure, regulatory compliance and data privacy are of paramount importance. Central to this landscape is the Personal Data Protection Law (PDPL), enacted to safeguard personal information and ensure responsible data practices across all sectors, including fintech.

Under the PDPL, biometric data is classified as sensitive personal data, meaning it is subject to strict controls. Fintech companies must obtain explicit consent from users before collecting or processing biometric information, such as facial recognition, iris scans, or fingerprint data. The law mandates that this data be securely stored using encryption and can only be used for clearly defined, lawful purposes.

 

This regulatory framework is especially critical for fintech platforms that intersect with sensitive sectors like digital health, insurance, and government-linked financial services. Biometric features often double as identity verification mechanisms, and any misuse, data breach, or lack of transparency could undermine consumer trust and result in penalties.

To navigate this, local startups and financial institutions are investing in compliance frameworks, privacy-by-design systems, and data governance protocols that align with PDPL requirements while fostering innovation. The challenge lies in balancing privacy with innovation to support the growth of next-generation fintech solutions.

Pros and Cons of Biometric Authentication

As biometric authentication gains traction in Saudi Arabia’s fintech sector, it's important to consider both the benefits and the limitations.

 

Advantages:

  • Enhanced Security: Biometric traits are unique and difficult to replicate, making them more secure than traditional passwords or PINs.
  • User Convenience: Customers can access services quickly using facial recognition or fingerprint scans—no need to remember complex credentials.
  • Fraud Reduction: Biometric systems reduce the risk of identity theft and unauthorized access by tying identity verification to biological features.
  • Scalability: As mobile and digital banking rise, biometric systems can be seamlessly integrated across platforms, improving the overall customer experience.

Disadvantages:

  • Privacy Concerns: Storing and processing sensitive biometric data raises privacy issues if not properly secured.
  • False Positives/Negatives: No system is flawless; errors in recognition can lead to service denial or security breaches.
  • Cost of Implementation: Deploying biometric systems requires advanced hardware, software, and infrastructure, which may be costly for smaller institutions.
  • Data Breach Risk: Unlike passwords, biometric data cannot be changed if compromised, making data breaches particularly risky.

As the fintech sector matures, addressing these challenges through robust encryption, anonymization, and clear regulation will be crucial to building public trust and accelerating adoption.

 

Conclusion: Shaping the Future of Fintech with Biometric Authentication

Biometric authentication is poised to be a cornerstone of Saudi Arabia’s digital transformation, offering enhanced security and user convenience. As the fintech sector grows, balancing innovation with privacy and regulatory compliance will be essential.

For innovators, the challenge is to integrate cutting-edge technologies while respecting user rights. For regulators, it’s about evolving frameworks that keep pace with change. And for consumers, it’s about demanding transparency and control over personal data.

 

The future of fintech in Saudi Arabia will be defined by how we navigate these complexities—now is the time to lead with responsibility, security, and trust.