Riyadh - Sharikat Mubasher: The Saudi Water Authority (SWA) partnered with IBM to launch the H2O Platform, a next-generation digital ecosystem designed to accelerate the Kingdom’s water sector transformation.
The platform, developed and deployed by IBM Consulting’s experts in sustainability and industry transformation, utilizes advanced AI and hybrid cloud technologies to provide decision-makers with actionable insights, according to the official press release.
The H2O Platform enables real-time monitoring, trend identification, and proactive resource management across Saudi Arabia’s entire water value chain. It also introduces Consumer Assistant, an AI-powered virtual interface that enhances citizen engagement by enabling users to access water services, track consumption, and receive personalized conservation recommendations.
Mohammed Al Alsheikh, Vice President for Strategic Companies and Local Content at SWA, said: “Our collaboration with IBM furthers our work to digitize our operations and advance the full digital integration of water services across the Kingdom. For us, the launch of the H2O Platform marks another pivotal step towards creating a globally distinguished model for the sustainable management of water services across the country.”
Meanwhile, Khalid AlOfaysan, Country Head and Managing Partner at IBM Consulting Saudi Arabia, affirmed the company’s commitment to serving as a partner of choice to the Kingdom’s Vision 2030 goals, empowering SWA with access to the most advanced AI-driven tools to transform water management in the Kingdom.
At the heart of the H2O Platform is the H2O Intelligent Assistant, a generative AI-powered tool that supports decision-makers through data-driven insights and interactive alerts. The assistant provides dynamic, persona-based insights to guide financial, operational, and strategic decisions, all within a secure environment compliant with the National Cybersecurity Authority’s regulations and AI ethics guidelines.
Both entities will organize technical events to highlight Saudi talent in technology and innovation, while advancing the Authority’s Vision 2030 objectives related to digital transformation and sustainable water resource management.
